酒店回复: Dear Fanzuifenzi,Thank you so much for sharing such a thoughtful and detailed review of your stay with us. We are truly delighted to know that you enjoyed our facilities and appreciated the personal touch of our team in explaining everything upon your arrival. It’s also wonderful to hear that the cleanliness of both your room and the beach exceeded your expectations — our housekeeping and grounds teams will be so pleased to know their efforts made a difference.We’re glad you noticed the little details, like the loofah nets, the spotless surroundings, and the availability of insect repellent for comfort. Your kind comments about our attentive and welcoming service mean a lot to us, as we always strive to make each guest feel cared for. It’s also great to know that you enjoyed your takeaway breakfast and that the croissants were a highlight — our culinary team will be delighted to receive your praise.It’s especially rewarding to hear that you found the service here superior compared to other resorts, as this motivates us to continue raising our standards. We’re thrilled you also made good use of the gym and other facilities during your stay.We can’t thank you enough for recommending us and for expressing your intention to return. We look forward to welcoming you back soon for another memorable stay filled with warm hospitality, comfort, and great food.Warm regards,Purnama & Komaneka Family.
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your detailed review. We are delighted to hear that you had an excellent overall experience with us and that our team’s attentiveness, service, and hospitality stood out during your stay. It is also wonderful to know that you enjoyed the comfort of your room, its private pool, and the relaxing atmosphere of our location.We truly regret the inconvenience you experienced with the honeymoon cake delivery. Please accept our sincere apologies for this oversight and the frustration it caused. Your feedback is invaluable, and we will review our procedures to ensure that in the future, special items such as cakes or drinks are delivered in a way that guarantees freshness and convenience for our guests.Your comments help us to continually improve, and we greatly appreciate your understanding. It would be our pleasure to welcome you back in the future and provide you with an even better experience.Warm regards,Purnama & Komaneka Family.
酒店回复: Dear Xiaoyundaiwang666,Thank you so much for sharing such a wonderful review of your stay with us. We’re truly delighted to know that you enjoyed our spacious rooms, clean pool, and the nearby black sand beach. It’s also lovely to hear that you witnessed a wedding during your visit—it must have been a memorable moment!We’re especially happy that our team could assist you despite the language barrier. Your kind words about their patience and smiles mean a lot to us. We’re glad you appreciated the flexibility with early check-in, room service breakfast via WhatsApp, and that our noodle soup was a highlight of your dining experience. It was our pleasure to host you and your boyfriend, and we do hope you’ll stay longer with us next time you return to Bali. We look forward to welcoming you back for another wonderful experience.Warm regards,Purnama & Komaneka Family.
酒店回复: Dear Xiaosaihonghexiaopaigu,Thank you for taking the time to share your detailed feedback!We’re glad to hear that you enjoyed the beautiful black sand beach, the scenic views from your room, and the overall relaxing atmosphere of the hotel. It's great to know the spa and in room dining met your expectations, and that the room looked just like the photos.We also appreciate your constructive comments. We’re sorry to hear about the pest control issues and the limited mosquito protection on the outdoor furniture, your feedback will help us improve guest comfort in these areas. We understand that the hotel’s remote location and Bali’s traffic can make exploring more challenging, and we always recommend this hotel as a peaceful retreat for shorter stays.Thank you again for your valuable insights. We hope to welcome you back for another relaxing getaway!Best regards,Purnama & Komaneka Family.
5.0分
海洋泳池别墅
情侣出游
超绝服务态度 简而言之就是快把我们哄成胚胎
东西很好吃 就是普遍来说价格比较高
设施很完整 很享受
这是非常好的一次酒店选择和体验
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酒店回复: Dear AllenJiang714,Thank you for your thoughtful review. We’re so pleased to hear that you enjoyed our service, facilities, and dining experience. Your kind words about our team’s hospitality truly mean a lot to us.We understand your note regarding pricing, and we’ll certainly keep your feedback in mind as we continue working to provide the best value and experience for our guests.We’re delighted you consider staying with us a very good choice, and we hope to welcome you back for another enjoyable visit in the future.Warm regards,Purnama & Komaneka Family.
酒店回复: Dear Value Guest,Thank you very much for your thoughtful and detailed feedback. We are truly delighted to hear that you had a comfortable and pleasant stay with us.It’s wonderful to know that our team made a positive impression—our staff always strive to provide attentive and personalized service, and your kind words mean a great deal to us.We also appreciate your recognition of our efforts to accommodate your dietary needs. We understand how important it is to manage food allergies carefully, and we're glad that our kitchen team was able to prepare suitable alternatives for you. Your feedback encourages us to continue improving and offering a thoughtful experience for every guest.We’re equally happy to hear that you enjoyed the peaceful atmosphere and the variety of activities available at the hotel. Though our property is modest in size, we aim to make every detail count for your comfort and enjoyment.We hope to welcome you back again soon for another memorable stay.Warm regards,Purnama & Komaneka Family.
酒店回复: Dear Valued Guest,Thank you so much for your thoughtful and encouraging review!We’re truly delighted to hear that you had such a positive experience during your stay. It’s wonderful to know that you found the room to be both beautiful and comfortable, with a wide view and the level of privacy you were hoping for. We always strive to create a peaceful and luxurious environment for our guests, and it’s rewarding to know we succeeded during your visit.Your kind words about our service mean a lot to us, our team takes great pride in offering warm, attentive, and thoughtful hospitality, and we’re so glad that made a lasting impression on you. We’re also pleased that you enjoyed the spa and restaurant, and found them to be cost-effective without compromising on quality. Our goal is to deliver exceptional value across all aspects of your stay, so it's great to know you felt that way.It’s especially heartwarming to hear that you were satisfied with your entire experience and that you plan to return. There’s no greater compliment than a guest saying they’ll come again!Thank you once again for choosing us and for sharing your experience. We look forward to welcoming you back for another memorable stay in the near future.Best regards, Purnama & Komaneka Family.
设施：设施都很齐全，带我们到房间后挨个设备进行介绍，房间和酒店内环境都没有什么虫，但是也准备了杀虫药。而且中国人友好：洗澡有丝瓜网！好可爱。
卫生：我们早上去吃早餐后房间就被收好了，卫生做的很好，每天回去都很干净。
环境：海滩也很干净，早上晨起散步遇到一群工作人员打扫沙滩卫生。本身度假村内维护的也很好，不会有其他的问题。
服务：服务尤其周到，我现在在佩妮达到maua，价格接近，但是服务远不如这个店。这个店每个人都很热情，随时关注你的需求帮助你。我们离开时因为很早，我试图询问能不能打包早餐，也打包了很多。
餐厅的可颂（焦糖杏仁版本）最好吃。健身房也不错。
下次还来。
服务：整体体验感很好，科曼内卡是这次我住的同价位里我感受过服务最好的酒店。每个工作人员都会很热情的帮助你或者主动过来询问需要什么帮助和服务。
地理位置：这边属于巴厘岛东海岸吧，周边没有其他能玩的，适合纯纯度假在酒店躺平，从乌布过来好像是蛮近的。
房型与基础设施：房型前面一整个大的泳池，性价比比较高，装修与设计比较喜欢。
希望可以改进的点：入住当天给我送了honeymoon cake，但是因为我当时不在房间，服务人员直接将其放在了地上，我回去的时候蛋糕上都是蚂蚁。再加上我语言沟通有点不顺畅，最后那个蛋糕就是被他们重新拿走处理了，也没有给什么其他的补偿，这点让我有点不舒服。
我觉得这点服务的小细节可以改进下，如果是送的蛋糕或者饮品的话，最好还是确认下客人在不在场，不然很容易坏掉，从而造成损失和一点小麻烦。
海景私人泳池简直太棒了，房间也非常漂亮干净。不过，晚上泳池边会有壁虎，酒店的其他设施包括餐厅里也有，无处不在。但房间里面很干净，只有一些小蚂蚁和飞虫。酒店所有员工都很乐于助人，响应迅速。餐厅的食物很美味，价格也合理，早餐也很赞，是点餐式的，每天的菜单都一样，不是自助餐，但味道很好。酒店位于黑色的克尔马斯海滩，景色非常美，很独特，真让人惊叹。强烈推荐入住这家酒店。
巴厘岛这段旅行中住的最满意的酒店 房间超级大 泳池里的水很干净 从酒店公共泳池下去就是黑沙滩 我们入住的当天下午五点还有场婚礼😆酒店的工作人员服务态度很好 每个人都会面带微笑的打招呼 我跟我男朋友英语不是很好 小学水平 工作人员很耐心的用翻译软件给我们翻译，我们到达酒店是下午12点半 还给我们申请了提前入住。早饭可以用whatsapp联系前台送到房间来 图4的汤面很符合中国人的胃口 好吃巨推荐😋可惜只定了一晚。如果下次再去巴厘岛 我还会选择这家酒店！
一个美丽宁静的地方。别墅拥有海景，景色绝佳。沙滩很有趣，是黑沙滩。但是海浪太大，所以没能下水游泳。幸好有很棒的游泳池可以弥补。
我们住了三天，感觉再久就没什么意义了，因为这里实在太安静了。晚上餐厅会有音乐，但这也不太能缓解这种寂静。这里很适合放松、享受慢节奏和冥想。
食物很美味，还有水果。
特别值得一提的是服务。五星好评！服务员会把所有东西都送到，态度亲切有礼。
总的来说，如果你想寻求宁静与平和，这里是你的不二之选。如果喜欢热闹，那这里肯定不适合你。离外面吃饭的地方有点远。
我和我先生都非常享受这次住宿！别墅环境优美，还有私人泳池。单点早餐的味道本可以更好，但总的来说，这是一次非常棒的体验。
酒店位置离机场1个小时 (不堵车情况下)
周边很荒什么都没有。适合住个2天度假。纯在酒店躺着。住时间长有点无趣 。最多住2天。巴厘岛特别堵车所以住在这个酒店基本上就泡酒店里 打车出门都是1小时起步 。
酒店黑沙滩很漂亮。很值得打卡
房间和图片一样 唯一区别是10几开头的比12几开头的房间风景好。
除虫这点做的不太好 还住了其他酒店都有放蚊香类的 这家没有 。所以室外沙发上都是虫 也不敢坐躺 不敢开灯
早餐味道尚可点餐制度 在酒店做了spa和点了晚餐 水平都还可以。
总体来说 还算不错
超绝服务态度 简而言之就是快把我们哄成胚胎
东西很好吃 就是普遍来说价格比较高
设施很完整 很享受
这是非常好的一次酒店选择和体验
工作人员非常友好 基本上所有的工作人都可以准确的报出你的房号 我们的食物过敏源是洋葱和大蒜 几乎所有的食物里都含有 是非常普遍的配料 酒店会贴心的主动额外为我们单独准备 及时是预制的一些汤底也会单独制作 活动也比较丰富和用心 酒店整体不大 静谧且舒适
房间非常好，视野开阔又保有足够的私密性。服务贴心周到，令人印象深刻。Spa和餐厅的性价比也很高，整体体验非常满意。下次还会再来，谢谢！