酒店回复: Dear guest,Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the spacious and clean room, as well as the convenient location and breakfast offerings. The lounge serve two kinds of beer and highball. You are able to chose from them. We look forward to welcoming you back on your next visit.Best regards,Front clerk MiyamotoManager
酒店回复: Dear guest,Thank you for your positive feedback regarding the location and security measures of our hotel. We are pleased to know that you appreciated our commitment to guest safety and the quality of amenities provided. Insted there is no amenity in the room, we have an amenity bar at the lobby. Especially sheet mask and skincare items from POLA are popular among guests. Your insights are valuable to us.We hope to welcome you back again. Best wishes,Front clerk MiyamotoManager
酒店回复: Dear guest,Thank you for your feedback regarding your stay with us. We appreciate your comments on the convenient location and our staff's hospitality. We apologize for your concerns about the view from your room and the bathroom floor. There is high building around our hotel, so we do not have enough good view rooms. However, if you inqure of us to assign good view room in advance, we can put in a request for it. Thank you again for your comment and your insights are valuable for our ongoing improvements.We hope to welcome you back again.Best regards,Front clerk MiyamotoManager
酒店回复: Dear Guest,Thank you for sharing your detailed experience. We appreciate your understanding regarding the initial check-in confusion. In fact, kids can stay for free only when they sleep on the same bed with their parents. However, your reservation was twin room and we guessed that you and your kid use 2 beds, so we required to pay additional fee. But we apologize for the mix up.We are delighted to hear that you were satisfied with the other points and your stay was memorable.At the lounge, you can drink a glass of beer or highball everyday. If you will visit us again, please try to drink it.We hope to welcome you back again.Best regards,Richmond Hotel Sapporo OdoriFront clerk MiyamotoManager
酒店回复: Dear Guest,Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location and appreciated the welcome drink services. Your positive remarks about our facilities are greatly valued.We hope to welcome you back again.Best regards,Richmond Hotel Sapporo OdoriFront clerk MiyamotoManager
酒店回复: Dear Guest,Thank you for your feedback regarding your recent stay. We apologize for any inconvenience caused by the room assignment and the process for obtaining a new key card. We appreciate your understanding and are glad you enjoyed the complimentary beverages and our location.Best regards,Richmond Hotel Sapporo OdoriFront clerk MiyamotoManager
酒店回复: Dear Guest,Thank you for your positive feedback. We are delighted that you enjoyed the convenience of our location and the amenities provided. Also, we are pleased that you were satisfied with welcome drink service. You can drink a glass of alcohol drink at 16 to 22 p.m. everyday. if you show your room key at the restaurant, you can drink softdrink as much as you like. We appreciate your recommendation and hope to welcome you back soon for another pleasant stay.Best regards,Richmond Hotel Sapporo OdoriFront clerk MiyamotoManager
房间宽敞整洁，生活便利，酒店后门就是商业街，自助早餐很满意，都是适合自己的口味，酒店赠送的每天一杯啤酒，真好喝，口感绵密，从来都没有喝到这么好入口的啤酒！下次去还是考虑这里
位置还不错从酒店大堂往后走穿过一楼餐厅就看到酒店后门，从后门出去就是狸小路4，非常方便。
酒店安保意识也比较好，因为地址在游客较多的地方，考虑到住客的人身安全，12店之后会酒店需要刷房卡才能进入大门，刷房卡才能按电梯楼层。
夜里饿了出去打卡了一家拉面店，回来的时候才发现酒店的安保意识，到札幌站也可以步行到达，酒店的护肤品是DHC
薄野地铁站出来 右手边笔直走 大概3分钟就到一个出口 左手边狸小路456，有个扶手电梯 上来笔直走 大概1分钟 酒店在右手边。比大通站走过来进。
我们没有含早餐 因为对面是711 买早饭很方便
给的是81X房间 有窗 可以打开 但是对面是墙壁 看不到风景 而且早上会有对面有烟排风气味出来
卫生间地面有限塌陷 但是不影响使用
洗澡水很大 很舒服 散气也快
每天可以喝一杯酒+坚果，其实橙汁 乌龙茶 养乐多都可以自己倒 都免费的 还有咖啡和茶，晚上16-22点供应
地理位置真的好 离地铁站也进
酒店后门就是商业街 周围全是吃饭地方
网红冰激凌 就在车站下面
工作人员礼貌热情
推荐第一次来的 选这里
我们入住了高级转角房三晚，房间非常宽敞。酒店每天都提供免费的酒精饮品和小吃。办理入住时，工作人员还给了我们两包卡乐比薯条零食 :)。洗漱用品、挂耳咖啡、护肤品（包括面膜）都可以在酒店大堂领取。另外值得一提的是：酒店后门直通狸小路商店街，那里有很多餐饮和购物选择。
入住的时候发生了一点小问题，办理入住的前台小姐姐跟我说儿童需要补一个费用，可是我在预定房间的时候就是选择了一个大人一个儿童，按理是包含了两个人费用的，前台说这次没问题不用补，但是事后我还是联系了携程客服，客服跟酒店沟通后说是酒店设置错了，已经改了，给补了积分，这一点很棒至少携程是真的有人在解决问题的。另外从房间来说，这个25.9平方在日本已经算非常宽敞的房间了，可是同时打开两个大箱子，酒店后门出去对面就是堂吉诃德和7-11（非14小时）非常方便，酒店有自动贩卖机和冰块机（美中不足是没有饮水机，在福冈住的里士满是有的），另外还给了赠券可以每天喝一杯啤酒（16:00-22:00）但是每天都22:00以后才回来所以都浪费了…新千岁机场过来建议坐大巴可以在国际到达直接坐，也可以像我一样先到国际航站楼坐，也可以像我一样先到国内线吃饭，然后去14号柜台买票坐到南三条薄野（s20），现在用jcb卡买票还可以打7折，虽然时间比较长（80分钟左右），但是直接到酒店附近了，jr要转地铁比较麻烦
位置真的太棒了！从酒店后门出去就是Mega唐吉诃德。大通公园、薄野、钟楼等景点步行即可轻松抵达。
根据入住天数，酒店还免费提供生啤酒（札幌或三得利），孩子们则可以获得免费饮料。
工作人员也都非常友好。
两位大人、一位中学生和一位小学生。
我们住得很舒服！
地理位置真的太棒了，下次去札幌我还会选择住在这里。
工作人员非常友善，还有会说韩语的员工。
床品超级舒适，睡了个好觉！
早餐也很好吃，如果下次再来，我一定会预订含早餐的房间。
从酒店后门出来就是商业街，非常方便，简直完美！
环境：位置很棒，出门就是狸小路，因为我们约的送机所以选择了这里，如果用其他方式去机场的话可能就要换一家了。离酒店不远还有个小超市，里边买蜜瓜要比二条市场便宜好多。
服务：服务很周到，入住客人每天有一杯酒水，凭券在一层餐厅使用。
设施：一层电梯口有个称行李的秤，不用再张嘴找酒店要了👍🏻
一开始给的房间是八楼，一进去就知道是吸烟房，订单上已经备注无烟了，于是下楼找前台换了一间无烟房，但是前台非要让老人小孩先下楼再给我们新房卡（明明你给我新房卡，我把老的房卡给你不就行吗），然后我上楼准备去收拾行李叫人，服务员还算及时的把新房卡送上来了。每晚有两人份的免费酒水饮料。酒店后门在狸小路，对面就是711，没几步就是堂吉诃德，距离大通地铁站11号口很近
离札幌站要走十多分钟，经过大通公园。酒店就在狸小路上，可以自助办理入住。堂吉诃德就在斜对面，出行非常方便。前台可以自助拿洗漱用品。给了兑换券，每天每人一杯酒精饮料可以兑换，一些软饮免费。三人房间挺宽敞的，1.6米大床房就是典型的日本房间，比较小。总体酒店非常棒。出行便捷，推荐~