⭐⭐⭐⭐⭐ 皇家种植园酒店是一家优雅私密的酒店，提供卓越的服务（法语版结尾）。酒店以其宁静的氛围、精致优雅的格调和始终如一的高水准服务而著称。这是一家精品度假酒店，是寻求宁静、注重细节和真正放松体验的宾客的理想之选。酒店设施维护良好，并不断改进，同时保留了度假村的魅力和特色。公共区域、私人海滩和各种便利设施营造出奢华而低调的氛围。服务是度假村最大的优势之一。员工细致周到、专业热情，在整个入住期间始终提供高标准的服务。酒店秉承以客户需求为导向、注重细节的卓越服务理念。管家服务尤其值得称赞。Richard、Dwainey 和海滩管家团队提供真正非凡的体验。他们低调的陪伴、高效的工作以及对宾客舒适度的持续关注，显著提升了整体入住体验。度假村的管理团队在这一切卓越表现中发挥了关键作用。领导力是可见的、主动的和投入的，这反映在团队的积极性和宾客体验的整体质量上。员工得到良好的支持、良好的管理，并且显然对自己的工作感到自豪。 总而言之，皇家种植园在强大的团队、卓越的服务和有效的领导力的支持下，提供精致、高端和一致的体验。对于追求优雅、宁静和品质的宾客来说，这里是绝佳的度假胜地。 ****** ⭐⭐⭐⭐⭐ 皇家种植园银泰酒店是一家优雅的酒店，以其独特的氛围、优雅的环境和优质的服务而闻名。这家酒店是一家人性化的酒店，是理想的平静、精致和注重细节的酒店。 基础设施是值得信赖的，也是继续友好的，要尊重魅力和身份。公共空间、私人海滩和设施均提供奢华和放松的环境，无需炫耀。 酒店的服务是最重要的。人员是最受关注的、专业的和优秀的，在整个任期结束时都保持着良好的典范。在发送真正的服务文化时，请注意细节的预期和细节。 企业管理有助于实现卓越。地形方向、主动性和策略，反映在人员参与和全球客户体验质量上。 L’équipe est bien encadrée, motivée et travaille dans un climat manifestement positif. 总而言之，皇家种植园提供了出色的游戏体验、连贯性和高效性、坚固的装备和领导力。
酒店回复: Thank you for your lovely review and for sharing such kind reflections on your time with us at Sandals Royal Plantation. We are thrilled to know that you enjoyed your stay so much and that the timeless charm of our resort made such an impression. It is wonderful to hear that you found the setting so beautiful and that the classic elegance of the property, carefully maintained, brought a sense of grandeur to your experience. Our spacious suites and thoughtful touches are all designed with comfort in mind, and we are delighted they met your needs. We are especially grateful for your kind words about the culinary experience and personalized service. Our team takes great pride in creating memorable moments, and it means so much to know that their attention and care stood out to you. Thank you again for choosing Sandals Royal Plantation. We would be honored to welcome you back for another unforgettable escape.
酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
酒店回复: Thank you for taking the time to share your review of Sandals Royal Plantation. We were very happy to read your review as it seems we were successful in our endeavor to provide you with an unforgettable vacation, filled with memories that you will cherish for years to come. We remain dedicated to offering a service where we go above and beyond for our guests and we very much appreciate your feedback. We look forward to hosting you again soon.
5.0分
情侣出游
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Arrived back today from Royal plantation. We were 5 days late returning because of hurricane Malissa. The level of care we received during and after the hurricane was beyond amazing, especially when they and their families had been through so much. Omar the general manager and every member of his staff should be applauded for making everyone’s stay so special. A special mention to our butlers Andre and Johovan for looking after us so well and to the beach butlers for keeping us topped up with cocktails. Already planning our next trip, as I can’t imagine not returning. Stay safe and preying that Jamaica and its wonderful people recover quickly from this awful natural disaster.
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酒店回复: Thank you for taking the time to share your heartfelt review. We are truly touched by your kind words and so grateful for your understanding and patience during what was a challenging time for Jamaica and our team. It brings us great comfort to know that the care and dedication of our staff, especially Omar, Andre, Johovan, and the beach butlers, made such a positive impact on your stay. Their commitment to our guests, even in the midst of a storm, reflects the true spirit of hospitality that we strive to provide every day. Your compassion for our team and the people of Jamaica means so much. We are so glad to hear that you are already planning your return and cannot wait to welcome you back to your home away from home at Sandals Royal Plantation.
5.0分
家庭亲子
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We recently returned from a fabulous 8 night stay at this lovely boutique resort. This was our 12th visit! What makes it stand out for us is the genuinely caring staff members. Omar and his management team are dedicated to making sure that we are their #1 priority. They are on the property continuously interacting with guests. And just like “Cheers” everybody knows your name! We received Outstanding service from all staff members, as usual, especially our butlers, Adrian and Aldrich the ‘A’ team; beach butlers Daniello, Trevardo and Romaine; servers Stephnie, Sherika, Tiana, Sheena, Demario, Andre, Romaine, Chevon; Hotesses: Vanya and Nicola; Wobbly Peacock bar: Junior, Garnet, Tresell, Simone, Romaine and Nyaza; Lorna and her ladies in the gift shop; Sequoia at the Loyalty Desk and Housekeeping’s Naruiska. There are also many staff members working almost invisibly everyday grooming the beach and doing landscape and general maintenance in order to keep SRP beautiful and who may not always get noticed, But we see you! The food, as usual, was delicious especially at the French restaurant where Chevon provided excellent service all evening. Loved the food at the Royal Grill and the returning guest dinner was exceptional—-Surf and Turf. We very much enjoyed our made-to-order lunch requests which our Butlers delivered to us on the beach. Sorry if I forgot to mention someone by name but all of the staff were fantastic! The resort is lovely and there are so many opportunities to meet other guests, many of whom are loyal SRP fans like us. Looking for to going “HOME” again next year!
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酒店回复: Thank you for sharing such a wonderful review of your recent stay at Sandals Royal Plantation. It truly warms our hearts to know that your 12th visit was just as memorable as ever. We are delighted that our dedicated team, from management to butlers, servers, bartenders, and the many behind-the-scenes team members, made you feel so valued and at home throughout your stay. Sandals Royal Plantation is known for its warm and personalized service, and it is incredibly rewarding to hear that this is what keeps you coming back year after year. Your kind words about Omar, Adrian, Aldrich, and the many other team members will be shared with them, as recognition like this means the world to our staff. We cannot wait to welcome you “home” again next year for another relaxing and unforgettable experience in paradise.
5.0分
情侣出游
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Coming to Sandals Royal Plantation is like going home to your family. From you step into the lobby all the staff want to do is ensure you are happy and well taken care of. Whether you are a 1st time guest or a regular, you will be met with warm smiles, cold drinks, and good vibes! Just a short drive from either airport, the hotel is nestled on the best stretch of beach on the north coast. The rooms are always clean and the grounds are beautiful and quiet. Everything is included and what they don't have you can always find nearby. Your personal butlers (yes I said butlers...you are assigned two for your stay to make sure you are always well taken care of) will go above and beyond to make sure you are relaxed and pampered. Our Butlers Adrian and Alrick are the best. Literally the "A team". Whether it is surprise cookies waiting for you in the room or regular checkins with your favorite food in town. They are always on point and just so helpful and lively. I also have to highlight some of the staff who are also quite excellent. Romaine and Gavin from the restaurants. Trevardo at the beach who ensures that you always have a drink in hand. Even if you are in the water he ensures to come get your drink order and then brings it to you. Top notch attention. Thr ladies of the terrace Simone, Tiana, Tanya and Sherika make sure you are well taken care of for all meals. Stephanie from the grill will bring you anything you need always with a smile. Also have to shoutout to Sherika and Doneil. The excellent service is not just at the level of the hospitality team and front desk but also from the management of the hotel. I have never seen a general manager as involved with the team and the guests as Omar. He and Marvin were always around making sure things were running smoothly and that all the guests were happy. Honestly, this is the best hotel in Jamaica. We go back at least twice a year. And as a local that says a lot about the quality of service and the value of all that we receive. Sandals Royal Plantation is somewhere you will want to go back to each and every year. To my husband and I, they always say "welcome home", and that's what it feels like to us.
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酒店回复: Thank you so much for sharing this heartfelt review of your stay at Sandals Royal Plantation. We are truly honored that you consider our resort your home away from home and that each visit continues to bring such warmth and joy. It is wonderful to hear how much you appreciated the exceptional service from Adrian and Alrick, our “A Team,” as well as the many other team members who helped make your stay so special. Your kind words about our management team, beautiful beach, and the personalized attention from every department mean so much to us. We take great pride in creating an atmosphere where every guest feels like family, and your review perfectly reflects that spirit. Thank you for your continued loyalty and for choosing to spend your time with us so often. We cannot wait to welcome you and your husband back home to Royal Plantation for another relaxing and memorable stay.
5.0分
情侣出游
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This was a special offer for September from the UK. We know the diving can be better in other countries but we were interested in this resort as it is small and Butler only suites. It is not for those who like a party atmosphere or large swim-up pools but suited us and like-minded 'oldies'. Service and quality of restaurants are excellent and we would happily revisit even without the diving. We were also very lucky to be here on the occasion of turtles being released from their nest.
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酒店回复: Thank you for sharing your thoughtful review of your stay at Sandals Royal Plantation. We are so pleased to know that you enjoyed the intimate and relaxing atmosphere of our resort and that our butler service and dining experiences met your expectations. It sounds like you found just the kind of peaceful getaway you were hoping for. We are especially delighted that you were able to witness the release of the baby turtles. Moments like that are truly special and create memories that last a lifetime. We appreciate your kind words and the time you took to share them. It would be our absolute pleasure to welcome you back to Sandals Royal Plantation for another relaxing and memorable stay.
⭐⭐⭐⭐⭐ 皇家种植园酒店是一家优雅私密的酒店，提供卓越的服务（法语版结尾）。酒店以其宁静的氛围、精致优雅的格调和始终如一的高水准服务而著称。这是一家精品度假酒店，是寻求宁静、注重细节和真正放松体验的宾客的理想之选。酒店设施维护良好，并不断改进，同时保留了度假村的魅力和特色。公共区域、私人海滩和各种便利设施营造出奢华而低调的氛围。服务是度假村最大的优势之一。员工细致周到、专业热情，在整个入住期间始终提供高标准的服务。酒店秉承以客户需求为导向、注重细节的卓越服务理念。管家服务尤其值得称赞。Richard、Dwainey 和海滩管家团队提供真正非凡的体验。他们低调的陪伴、高效的工作以及对宾客舒适度的持续关注，显著提升了整体入住体验。度假村的管理团队在这一切卓越表现中发挥了关键作用。领导力是可见的、主动的和投入的，这反映在团队的积极性和宾客体验的整体质量上。员工得到良好的支持、良好的管理，并且显然对自己的工作感到自豪。 总而言之，皇家种植园在强大的团队、卓越的服务和有效的领导力的支持下，提供精致、高端和一致的体验。对于追求优雅、宁静和品质的宾客来说，这里是绝佳的度假胜地。 ****** ⭐⭐⭐⭐⭐ 皇家种植园银泰酒店是一家优雅的酒店，以其独特的氛围、优雅的环境和优质的服务而闻名。这家酒店是一家人性化的酒店，是理想的平静、精致和注重细节的酒店。 基础设施是值得信赖的，也是继续友好的，要尊重魅力和身份。公共空间、私人海滩和设施均提供奢华和放松的环境，无需炫耀。 酒店的服务是最重要的。人员是最受关注的、专业的和优秀的，在整个任期结束时都保持着良好的典范。在发送真正的服务文化时，请注意细节的预期和细节。 企业管理有助于实现卓越。地形方向、主动性和策略，反映在人员参与和全球客户体验质量上。 L’équipe est bien encadrée, motivée et travaille dans un climat manifestement positif. 总而言之，皇家种植园提供了出色的游戏体验、连贯性和高效性、坚固的装备和领导力。
非常喜欢！酒店位置优美，虽然略显老旧，但维护得非常好。昔日的辉煌。房间宽敞，设施齐全。餐饮均为顶级品质，且量身定制。点菜早餐？不够？那就点一份吧！服务和服务水平无与伦比。总而言之，您找不到更好的了！我们一定会再来的！谢谢。
所有的工作人员都非常友善。餐厅还提供各种菜肴，让您每天都不会感到无聊。在海边放松心情也是很棒的。我还很惊讶的是，如果你有执照，水肺潜水是免费的。这是一次我非常享受的旅行。这是一家我还想再次光顾的酒店。非常感谢。最好的！
令人失望的住宿体验，房间陈旧，唯一一家五星级餐厅是供应法式料理的Papillon。自助早餐乏味且种类单一。坐在沙滩上，可以听到汽车轰鸣、音乐震耳欲聋，或是卡车刹车的声音。不过，沙滩上的Danielo、早餐时的Diana、法式餐厅的Keenan以及Christella的服务都非常出色。理论上，酒店即将进行翻新，但就目前而言，性价比不高，与Sandals的品牌形象大相径庭。
我们太喜欢这里了！！度假村非常宁静放松……我们所需的一切都应有尽有……我们的管家马文和贝贝托非常棒……总是随时准备满足我们的需求……海滩管家也完美无瑕……我们从未感到任何不便！！奥奇度假村和皇家种植园的餐厅都非常棒！我们强烈推荐！！
我成为 Sandal 会员已有一段时间了，但我也去了其他地方，牙买加的这个 Sandals Plantation 地方值得一游，它不大但一切都很完美，食物很棒 Reid Tingles 等厨师以及法国厨师我忘记了他的名字，他们很棒。我们没有错过任何东西，我们肯定会回来我看到一对夫妇，他们回来了 9 次哇。谢谢大家 10/10 我一直是 Sandal 的成员虽然但我也去其他地方，牙买加的这个地方凉鞋种植园值得绕道而行，它不大但一切都很完美，食物很棒 Reid Tingles 等厨师以及法国厨师我忘记了他的名字他们很棒.我们没有错过任何东西，我们肯定会回来我看到夫妇他们回来了 9 次哇......谢谢大家 10/10
Arrived back today from Royal plantation. We were 5 days late returning because of hurricane Malissa. The level of care we received during and after the hurricane was beyond amazing, especially when they and their families had been through so much. Omar the general manager and every member of his staff should be applauded for making everyone’s stay so special. A special mention to our butlers Andre and Johovan for looking after us so well and to the beach butlers for keeping us topped up with cocktails. Already planning our next trip, as I can’t imagine not returning. Stay safe and preying that Jamaica and its wonderful people recover quickly from this awful natural disaster.
We recently returned from a fabulous 8 night stay at this lovely boutique resort. This was our 12th visit! What makes it stand out for us is the genuinely caring staff members. Omar and his management team are dedicated to making sure that we are their #1 priority. They are on the property continuously interacting with guests. And just like “Cheers” everybody knows your name! We received Outstanding service from all staff members, as usual, especially our butlers, Adrian and Aldrich the ‘A’ team; beach butlers Daniello, Trevardo and Romaine; servers Stephnie, Sherika, Tiana, Sheena, Demario, Andre, Romaine, Chevon; Hotesses: Vanya and Nicola; Wobbly Peacock bar: Junior, Garnet, Tresell, Simone, Romaine and Nyaza; Lorna and her ladies in the gift shop; Sequoia at the Loyalty Desk and Housekeeping’s Naruiska. There are also many staff members working almost invisibly everyday grooming the beach and doing landscape and general maintenance in order to keep SRP beautiful and who may not always get noticed, But we see you! The food, as usual, was delicious especially at the French restaurant where Chevon provided excellent service all evening. Loved the food at the Royal Grill and the returning guest dinner was exceptional—-Surf and Turf. We very much enjoyed our made-to-order lunch requests which our Butlers delivered to us on the beach. Sorry if I forgot to mention someone by name but all of the staff were fantastic! The resort is lovely and there are so many opportunities to meet other guests, many of whom are loyal SRP fans like us. Looking for to going “HOME” again next year!
Coming to Sandals Royal Plantation is like going home to your family. From you step into the lobby all the staff want to do is ensure you are happy and well taken care of. Whether you are a 1st time guest or a regular, you will be met with warm smiles, cold drinks, and good vibes! Just a short drive from either airport, the hotel is nestled on the best stretch of beach on the north coast. The rooms are always clean and the grounds are beautiful and quiet. Everything is included and what they don't have you can always find nearby. Your personal butlers (yes I said butlers...you are assigned two for your stay to make sure you are always well taken care of) will go above and beyond to make sure you are relaxed and pampered. Our Butlers Adrian and Alrick are the best. Literally the "A team". Whether it is surprise cookies waiting for you in the room or regular checkins with your favorite food in town. They are always on point and just so helpful and lively. I also have to highlight some of the staff who are also quite excellent. Romaine and Gavin from the restaurants. Trevardo at the beach who ensures that you always have a drink in hand. Even if you are in the water he ensures to come get your drink order and then brings it to you. Top notch attention. Thr ladies of the terrace Simone, Tiana, Tanya and Sherika make sure you are well taken care of for all meals. Stephanie from the grill will bring you anything you need always with a smile. Also have to shoutout to Sherika and Doneil. The excellent service is not just at the level of the hospitality team and front desk but also from the management of the hotel. I have never seen a general manager as involved with the team and the guests as Omar. He and Marvin were always around making sure things were running smoothly and that all the guests were happy. Honestly, this is the best hotel in Jamaica. We go back at least twice a year. And as a local that says a lot about the quality of service and the value of all that we receive. Sandals Royal Plantation is somewhere you will want to go back to each and every year. To my husband and I, they always say "welcome home", and that's what it feels like to us.
This was a special offer for September from the UK. We know the diving can be better in other countries but we were interested in this resort as it is small and Butler only suites. It is not for those who like a party atmosphere or large swim-up pools but suited us and like-minded 'oldies'. Service and quality of restaurants are excellent and we would happily revisit even without the diving. We were also very lucky to be here on the occasion of turtles being released from their nest.