酒店回复: Thank you for the detailed feedback and the 4/5 rating. We’re glad you enjoyed the kitchenette setup, the view and patio area, and had positive interactions with our staff—it means a lot.We truly appreciate you reporting the humidity concern. You're right—lowering the temperature doesn't address moisture levels. We’re currently exploring options like dehumidifiers or system checks in affected rooms to better control comfort moving forward.We’d love to welcome you back for an even better stay next time. See you next time neighbor.
酒店回复: Thank you for sharing your concerns, and we truly value the many times you've chosen to stay with us. We're sorry your recent visit didn’t reflect the relaxing experience you’ve come to enjoy. Our maintenance and housekeeping teams will be addressing the clogged drain and broken curtain right away to prevent this for future guests. As for the outdoor smoking, while we are a non-smoking facility indoors, state law allows smoking outdoors, including balconies. This is outside our authority to regulate, though we understand how it impacted your enjoyment. We appreciate your feedback as it helps us identify where we can improve and what we can—and cannot—control.
酒店回复: Thank you for the perfect 10/10! We’re so glad your family enjoyed the stay—even if just for one night. It's great to hear the kids had fun in the pool and that you had a chance to relax by the gas firepit with that beautiful Lake Michigan view.We’d love to welcome you back for a longer visit next time. See you next time neighbor.
酒店回复: Thank you for the wonderful 5/5 review! We're so glad we could be a delightful surprise on your Lake Michigan circle tour. It’s great to hear you enjoyed the clean, well-kept atmosphere and that the balcony lake view made such an impression. We’re proud of our team for keeping things running smoothly—and we hope you’ll make us a regular stop.See you next time neighbor.
酒店回复: We’re thrilled to hear you enjoyed the serene lake view from your balcony and appreciated the friendly service from our housekeeping, breakfast, and front desk teams. Thank you for sharing your kind words—we look forward to welcoming you back soon.See you next time neighbor.
4.0分
其他
原文
翻译提供方：Google
没有乳液
帮我们登记的女士态度很冷淡。我们感觉不太受欢迎。但她对其他人很友好，也很友善。
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酒店回复: Thank you for your 4/5 review and for letting us know about your check-in experience. We’re sorry to hear you didn’t feel warmly welcomed—every guest should be greeted with genuine hospitality, and we’ll be addressing this with our team to ensure consistency. We also apologize for the lack of lotion; we'll make sure our front desk has it readily available moving forward.See you next time neighbor.
4.0分
情侣出游
原文
翻译提供方：Google
泳池很棒，健身房也不错。还有一个可以欣赏湖景的火坑。
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酒店回复: Thank you for the great rating! We're glad you enjoyed the pool, fitness center, and especially the fire pit with that beautiful lake view. We’ll continue keeping these areas well-maintained so your next visit is just as relaxing. If there's anything we could do to make your next visit a 10/10 we would love to hear it! See you next time neighbor.
4.0分
其他
原文
翻译提供方：Google
景观
从我们房间看到的景色。我们有一个小露台。酒店有壁炉可以围坐。价格非常实惠。
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酒店回复: Thank you for the 8/10! We're glad you enjoyed the view, your walk-out patio, and the fire pit area—it’s a guest favorite for relaxing by the bay. We’re happy to hear you found it a great value and hope to welcome you again soon.See you next time neighbor.
5.0分
家庭亲子
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We had a bay view and it was so great. The Hottub and bonfire were amazing and the breakfast was good too. Loves having coffee and tea and popcorn at night and elevator is great too
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酒店回复: We’re thrilled to hear you enjoyed the bay view and had a chance to relax by the hot tub and bonfire. It’s great that our evening coffee, tea, and popcorn added to your stay, and I’m glad the elevator made things easier. We look forward to welcoming you back for another relaxing visit. see you next time neighbor.
4.0分
其他
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The balcony is definitely the best part. It’s private, views are great, the mattresses are awful, they are spring, maybe not old but definitely cheap and worn.
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酒店回复: Thank you for your honest feedback. I’m glad you enjoyed the balcony and the view, it’s one of our favorite features too. I’m sorry the mattresses didn’t meet your expectations. We’re reviewing options to upgrade them for better comfort and support so future stays feel much more relaxing. We hope to make your next visit as cozy as the view is beautiful. See you next time neighbor.
总的来说，一切都很棒。我们喜欢小厨房，里面有更大的冰箱、炉灶和真正的餐具。
唯一不好的地方是房间的湿度。室外湿度是71%，而我们房间的湿度是81%，而且空调一直开着。我向前台反映后，他们趁我们外出时派人过来查看，唯一的变化就是温度设置从70度降到了68度。室外温度超过80度，所以这除了让房间更冷之外，实际上没有任何作用。湿度没有变化。结果，我睡得很糟糕。
我们接下来的住宿体验非常好。房间很棒，景色和露台都很棒，与工作人员的互动也非常愉快。我们一定会再来的，不过会稍微担心一下湿度问题。
多年来，我们每次进城都会住在这里。但过去一年，酒店的服务每况愈下，真让人失望。淋浴排水管堵塞，窗帘也坏了。我们楼上的客人大部分时间都坐在外面抽**，所以我们没法在露台上坐一会儿。我们以前很喜欢住在Americinn，因为那里可以欣赏到令人放松的水景。但遗憾的是，如果酒店房间不翻新，阳台上吸烟的现象继续存在，我们以后进城时就得另找住处了。
房子太棒了。虽然只住了一晚，但我们的孩子们很喜欢游泳池。外面有一个漂亮的燃气火坑，可以坐下来放松，同时俯瞰密歇根湖。
景色
我们当时正在驾车环密歇根湖。这个地方真是个惊喜。干净整洁，维护良好，显然管理得也很好。阳台上的湖景美极了。我都不想离开了。
我们的阳台房俯瞰着湖景，非常宁静祥和。早班客房清洁人员和早餐服务员都很友好热情。前台工作人员也非常细心友好。谢谢！
没有乳液
帮我们登记的女士态度很冷淡。我们感觉不太受欢迎。但她对其他人很友好，也很友善。
泳池很棒，健身房也不错。还有一个可以欣赏湖景的火坑。
景观
从我们房间看到的景色。我们有一个小露台。酒店有壁炉可以围坐。价格非常实惠。
We had a bay view and it was so great. The Hottub and bonfire were amazing and the breakfast was good too. Loves having coffee and tea and popcorn at night and elevator is great too
The balcony is definitely the best part. It’s private, views are great, the mattresses are awful, they are spring, maybe not old but definitely cheap and worn.