酒店回复: Thank you very much for your time and feedback, Gisele. Hope to serve you again soon.
3.0分
家庭亲子
原文
翻译提供方：Google
服务但是非常过时，价格太高
4.0分
其他
原文
翻译提供方：Google
价格/质量
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酒店回复: Thank you very much for your time and feedback, Karine. Hope to serve you again soon.
2.0分
其他
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We recently stayed at Dutch Inn and overall, most of our experience was positive. The rooms were comfortable, the amenities were what we expected, and the majority of the staff we interacted with were friendly, helpful, and welcoming.
Unfortunately, there was one staff member we encountered several times—during booking, check-in, and in the evenings—whose unfriendly and dismissive manner made our stay less enjoyable. This same staff member also spoke with our friends who were planning to book a stay with us, and the interaction was so negative that they decided to take their business down the road to another establishment. We weren’t aware of our friend’s poor interaction until we mentioned ours later in the weekend.
We don’t want one individual to overshadow the rest of the staffs efforts. Still, given how often we had to deal with this particular employee, it did impact our overall impression of the hotel.
With some attention to guest service consistency, we believe this hotel could provide a wonderful experience for all visitors.
包含早餐，很方便。床很舒服。虽然外观平淡无奇，停车场也需要维修，但内部环境还不错。热情的接待和礼貌的员工。
一家安静的酒店，房间很大，有早餐，但土豆是冷的，也没有肉可供选择。
尽管酒店靠近夏洛特敦市，但位置安静、令人放松。
房间干净，停车位充足
干净、安静、位置优越！
太贵了。舒适但仅此而已。需要刷新。
浴室很干净，但房间很“旧”
服务但是非常过时，价格太高
价格/质量
We recently stayed at Dutch Inn and overall, most of our experience was positive. The rooms were comfortable, the amenities were what we expected, and the majority of the staff we interacted with were friendly, helpful, and welcoming.
Unfortunately, there was one staff member we encountered several times—during booking, check-in, and in the evenings—whose unfriendly and dismissive manner made our stay less enjoyable. This same staff member also spoke with our friends who were planning to book a stay with us, and the interaction was so negative that they decided to take their business down the road to another establishment. We weren’t aware of our friend’s poor interaction until we mentioned ours later in the weekend.
We don’t want one individual to overshadow the rest of the staffs efforts. Still, given how often we had to deal with this particular employee, it did impact our overall impression of the hotel.
With some attention to guest service consistency, we believe this hotel could provide a wonderful experience for all visitors.