酒店回复: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience with us.We are delighted to hear that our musical welcome upon check-in made a memorable first impression and that you found your room spacious and comfortable. It’s fantastic to know that the poolside performances added to the enjoyment of your stay, and that both adults and children felt relaxed and happy.We are also pleased that you appreciated the peaceful atmosphere at night and our convenient location near the port. Your kind words are truly rewarding for our team, and we look forward to welcoming you and your family back for another memorable stay.Warm regards,Amirah HasnaHotel Manager

酒店回复: Dear Kat,Thank you very much for taking the time to share your detailed feedback following your stay with us.We are pleased to hear that you found the room spacious and comfortable, and that the in-room facilities such as the washer and dryer added convenience to your stay. It is also encouraging to know that you appreciated the range of family-friendly activities available for children.At the same time, I sincerely apologize for the aspects of your experience that did not meet your expectations. Your comments regarding sound insulation, air-conditioning noise, and the placement of the towel rack have been noted and shared with our Engineering and Design teams for review and improvement. We understand how important a quiet and comfortable environment is, especially when traveling with family members.We regret that the breakfast experience and timing of replenishment did not meet your expectations, and we will address this with our culinary team to ensure better consistency throughout service hours. Your feedback regarding the dinner buffet value and variety is also well noted and will be reviewed carefully.We also appreciate your honest perspective on the activity offerings. While our resort places strong emphasis on family and child-focused experiences, we recognize the need to create more balanced options for guests traveling with parents or seeking a more relaxing atmosphere, including better sound management throughout the day.Thank you once again for your valuable feedback. It is through insights like yours that we continue to improve. We truly hope to have the opportunity to welcome you and your family back for a more comfortable and enjoyable stay in the future.Warm regards,Amirah HasnaHotel Manager

酒店回复: Dear Our Valued Guest,Thank you very much for your glowing review and for sharing that we were the hotel that brought you the highest satisfaction during your holiday, your kind words truly mean a lot to us. We are delighted to hear that you had such a positive experience with us and that our team and services contributed to making your stay memorable. Creating enjoyable and satisfying moments for our guests is what we strive for every day, and reading your feedback is truly rewarding. Thank you again for your wonderful rating and for taking the time to share your experience. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Amirah HasnaHotel Manager

酒店回复: Bula,Thank you for taking the time to share your recent experience with us. We are pleased to hear that you enjoyed the natural beauty of our beachfront and found the shuttle service convenient for exploring the resort area. Your kind words about the location are much appreciated.We are, however, genuinely sorry to learn of your concerns regarding pricing and the currency exchange rate. Please know that we take such feedback seriously. Our exchange rates are based on internal policies and market considerations, but we understand the importance of transparency, and we regret if this was not clearly communicated during your stay.We are also concerned to hear about the overcharge at checkout and are glad to know the issue was resolved upon raising it. We sincerely apologize for any inconvenience caused and will review our procedures to ensure a smoother experience for our guests in the future.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay.Warm regards,Niko DelaiRadisson Blu Management

酒店回复: 尊敬的宾客： 斐济迪那桡岛丽笙度假酒店向您致以诚挚的问候！ 我们很高兴得知您在我们酒店度过了愉快的时光，并期待着您再次光临斐济丽笙度假酒店。 此致， Alex Philip 前台经理

酒店回复: Bula Radhika， 非常感谢您真诚的评价和全场满分！我们非常荣幸能够成为您在丹娜努的首选酒店，也很高兴能够再次为您的家人（尤其是您的小朋友）提供舒适、洁净的环境和服务。 我们深知携幼儿出行时，安心舒适的重要性，我们很高兴能够为您提供可靠而温馨的住宿环境。您对我们团队的赞赏对我们意义重大。 再次感谢您一直以来的信任和忠诚。我们期待您下次来斐济时再次光临。 诚挚的问候， Niko Delai 丽笙布鲁酒店管理层

酒店回复: Dear Our Valued Guest,Thank you for taking the time to share your experience. I am delighted to hear that you enjoyed the sunset views and found our service and landscaping superb. We also appreciate your honest feedback regarding the facilities, and please be assured that we are continuously reviewing and planning improvements to ensure our guests have the best possible experience.It was a pleasure having you stay with us, and we look forward to welcoming you back for another memorable visit.Warm regards,Amirah HasnaHotel Manager