The outer door to enter where our room was located did not lock behind you even though the sign indicated that you needed a room key to enter. The toilet was unstable and moved when you used. (we are not large people) The microwave in the room smelled so bad we didn't feel safe using it. (microwave was also unplugged) The towels in the bathroom were tiny and threadbare. The towels in the pool area were also tiny and threadbare. Not a good experience at all.
2.0分
其他
The shower was dirty with hair all over it. The sheets were stained and it just looked as if it hadn’t really been probably cleaned in awhile.
5.0分
情侣出游
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My stay was good and the desk personel was great and helped out with additional items such as extra towels, ext. I will stay here for sure again when I am in the area.
1.0分
商务出差
Sad
Dirty hotel, dirty room. Stained towels, no toilet paper, no shampoo, awful smell, awful breakfast.
4.0分
其他
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The room size was great. Bathroom needed maintenance around shower head as well as basic fixes. Wish there was more towels…stains. Pillows could be replaced but there was 3 on each bed which helped. Window cover was great at night
3.0分
其他
The room needs in upgrade, that day of or stay was really hot outside, so the AC didn’t work so well
2.0分
其他
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Its in poor condition. Stained linens, dirty couch, broken lamp shades, torn curtain the bathtub was cracked. Outside there were people drinking and partying. The tv wasnt working we had to fix it. The ice machine wasnt hardly working. The breakfast was cold eggs nothing else other then waffles you make yourself. Im not normally a picky person but this was bad.
1.0分
其他
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Skip this one and definitely go somewhere else
Check in was okay then it was all downhill from there. I could tell at check in it was going to be on of those stays. Man at front desk gave me 2 keys in the little folder which you could clearly tell was used from a prior visit or visits. Really? Okay you want to recycle the keys that’s fine but give me a new key folder. Then to the room. Booked for 4 people. Get to the room and one towel. Okay so back to front desk and now another person I deal with. I ask for towels. He says what room, I tell him and tell him there was 1 set of towels and we needed more. Gives me attitude like why we needed towels? Really? The entire trip was like this. They had 1 roll of toilet paper and for 4 people for 2 days we naturally ran out. So back to front desk and same man with same questions. What room? Why do we need it? Are you kidding me? Towels in pool weren’t there. Had to ask and got the same attitude for those? Room was not clean at all. Marks from spills on the walls. Cobwebs in the corners. Just generally not clean at all. Hallways were 100 degrees. Only thing positive was AC in room worked and water was hot and cold. That’s it. Breakfast options were ridiculous. Milk in a non working fridge. We skipped on that. For a Baymont Suites it should be ashamed to be called that. Was absolutely worst experience at a hotel ever.
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酒店回复: We are very sorry for you unpleasant stay! We work to provide our guests with a better experience than you described. We are taking note of all your complaints and are woking to make your next stay a better experience for you!
1.0分
其他
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Look elsewhere
Room was dirty the shower had dead bugs all over and management had all the a/c’s in the building off to save on electricity so the whole hotel smelled gross
价格还不错。他们不提供洗衣服务。
The outer door to enter where our room was located did not lock behind you even though the sign indicated that you needed a room key to enter. The toilet was unstable and moved when you used. (we are not large people) The microwave in the room smelled so bad we didn't feel safe using it. (microwave was also unplugged) The towels in the bathroom were tiny and threadbare. The towels in the pool area were also tiny and threadbare. Not a good experience at all.
The shower was dirty with hair all over it. The sheets were stained and it just looked as if it hadn’t really been probably cleaned in awhile.
My stay was good and the desk personel was great and helped out with additional items such as extra towels, ext. I will stay here for sure again when I am in the area.
Sad
Dirty hotel, dirty room. Stained towels, no toilet paper, no shampoo, awful smell, awful breakfast.
The room size was great. Bathroom needed maintenance around shower head as well as basic fixes. Wish there was more towels…stains. Pillows could be replaced but there was 3 on each bed which helped. Window cover was great at night
The room needs in upgrade, that day of or stay was really hot outside, so the AC didn’t work so well
Its in poor condition. Stained linens, dirty couch, broken lamp shades, torn curtain the bathtub was cracked. Outside there were people drinking and partying. The tv wasnt working we had to fix it. The ice machine wasnt hardly working. The breakfast was cold eggs nothing else other then waffles you make yourself. Im not normally a picky person but this was bad.
Skip this one and definitely go somewhere else
Check in was okay then it was all downhill from there. I could tell at check in it was going to be on of those stays. Man at front desk gave me 2 keys in the little folder which you could clearly tell was used from a prior visit or visits. Really? Okay you want to recycle the keys that’s fine but give me a new key folder. Then to the room. Booked for 4 people. Get to the room and one towel. Okay so back to front desk and now another person I deal with. I ask for towels. He says what room, I tell him and tell him there was 1 set of towels and we needed more. Gives me attitude like why we needed towels? Really? The entire trip was like this. They had 1 roll of toilet paper and for 4 people for 2 days we naturally ran out. So back to front desk and same man with same questions. What room? Why do we need it? Are you kidding me? Towels in pool weren’t there. Had to ask and got the same attitude for those? Room was not clean at all. Marks from spills on the walls. Cobwebs in the corners. Just generally not clean at all. Hallways were 100 degrees. Only thing positive was AC in room worked and water was hot and cold. That’s it. Breakfast options were ridiculous. Milk in a non working fridge. We skipped on that. For a Baymont Suites it should be ashamed to be called that. Was absolutely worst experience at a hotel ever.
Look elsewhere
Room was dirty the shower had dead bugs all over and management had all the a/c’s in the building off to save on electricity so the whole hotel smelled gross