酒店回复: we are extremly sorry for the experience you had. we surely work on it.
2.0分
其他
原文
翻译提供方:Google
房间有霉味,暖气也不太给力。这意味着房间整晚都很冷。我不推荐
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酒店回复: Hello Brain , very sorry for the inconvenience you had with the heating system. We have taken your comments seriously and will address it. Our apologies again
1.0分
商务出差
原文
翻译提供方:Google
我在森林旅馆的两次住宿体验非常不满意,非常不推荐这家酒店。
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酒店回复: Dear Duncan,Thank you for your review.We are sorry to hear, your review has been forwarded to the management.
5.0分
其他
原文
翻译提供方:Google
位置非常好。老板、员工和整体氛围都很棒。强烈推荐来这里体验小镇生活。
酒店回复: Thank you for your kind review
3.0分
商务出差
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Friendly welcome, comfortable bed, nice dinner & breakfast. Cold room which didn’t bother me really BUT a really poor shower which is always a big disappointment, electric with lack of pressure and very inconsistent temperature … scalding or baltic!
5.0分
其他
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Old friends reunion
Overall very good although the breakfast was a little disappointing. Our room was lovely and very comfortable and the overall decor of the lodge was excellent. The lady on reception was very friendly and helpful. We shall be visiting again.
5.0分
其他
Alan
Ideal for sherwood forest.
Host absolutely spot on. Fantastic
He knows hes scotch. Will be back.
Food excellent 👍👍👍
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酒店回复: Thank you Alan , it was an absolute honor to host you and we will so look forward to your next stay with us . SincerelyTEAM TFL
2.0分
情侣出游
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To arrive for early check in and the receptionist didn’t know we’d booked early check in despite ringing days before. Paid and still our room wasn’t ready in time. In the reception there was a Labrador lovely, but spitting up food all on the floor and wasn’t cleared up at all. Food wasn’t great, greasy cold breakfast. Not a place I would return to for the price.
糟糕透了——我该从哪儿说起呢……
我们提前55分钟到达办理入住手续,却被突然告知如果现在入住需要支付提前入住费。我们后来才回来,发现办理入住的人对我们前面的人非常粗鲁。你需要携带身份证件,这样他们才能复印,然后用你的信用卡扣50英镑,但他们也不接受非接触式支付。
要到房间需要爬很陡的楼梯,而且房间(据说是那里最好的)简直糟透了,墙壁剥落,到处都是电线,墙纸也剥落。你能感觉到床垫里所有的弹簧,被子很薄,刚好盖住床。
然后去洗澡,水从滚烫的热水变成了冰冷的热水,根本没法好好洗澡,也没法让孩子在里面洗澡。
入住时被说服订了早餐,10.50英镑,包含1块干培根、1个鸡蛋、1根香肠、一桶豆子、1个西红柿和一些蘑菇。真希望我们去当地的咖啡馆。
我住过很多酒店,但从未体验过如此糟糕的服务。
前台花了很长时间才确认我的到来,而且非常不热情。
虽然我预订了晚间客房,但房间在我到达前没有开暖气,所以房间里非常冷。
我经常查看评论,只能推测这些评论是家人和朋友写的,因为我的期望值远远没有达到。
我晚上8点30分就退房了,尽管我抱怨过,但前台似乎根本不在乎我是否入住。
我真不敢相信一家酒店竟然能这样对待顾客。
总而言之:粗鲁、肮脏、寒冷、不愉快的经历,千万不要住在那里。
如果可以安排,我希望获得退款。
失望。抵达时受到了相当粗鲁的接待。房间很冷,但工作人员处理得很好。预订这里是因为房间里有浴缸——没有热水!没人告诉我热水器坏了,我没能好好洗个澡——这房间根本就不应该有。
窗帘很薄,窗外直接就是路灯。凌晨4:30左右就醒了。照片是半夜拍的。
第二天换了个有热水的新房间,还退款了,但我不会再去了。
房间有霉味,暖气也不太给力。这意味着房间整晚都很冷。我不推荐
我在森林旅馆的两次住宿体验非常不满意,非常不推荐这家酒店。
位置非常好。老板、员工和整体氛围都很棒。强烈推荐来这里体验小镇生活。
Friendly welcome, comfortable bed, nice dinner & breakfast. Cold room which didn’t bother me really BUT a really poor shower which is always a big disappointment, electric with lack of pressure and very inconsistent temperature … scalding or baltic!
Old friends reunion
Overall very good although the breakfast was a little disappointing. Our room was lovely and very comfortable and the overall decor of the lodge was excellent. The lady on reception was very friendly and helpful. We shall be visiting again.
Alan
Ideal for sherwood forest.
Host absolutely spot on. Fantastic
He knows hes scotch. Will be back.
Food excellent 👍👍👍
To arrive for early check in and the receptionist didn’t know we’d booked early check in despite ringing days before. Paid and still our room wasn’t ready in time. In the reception there was a Labrador lovely, but spitting up food all on the floor and wasn’t cleared up at all. Food wasn’t great, greasy cold breakfast. Not a place I would return to for the price.