酒店回复: Dear Guest,Greetings from Hyatt Regency Tashkent.Thank you for sharing your feedback on Trip.com. We’re delighted to hear you had a pleasant stay and appreciate your kind words about our services. Your feedback is a great motivator for our team.We look forward to welcoming you back on your next visit.Sincerely,Hyatt Regency Tashkent Team
酒店回复: Dear Guest,Thank you for staying with us at Hyatt Regency Tashkent and for sharing your feedback on Trip.com. Please also accept our sincere apologies for the various inconsistencies experienced in the products and services we offer to our esteemed guests. We regret not meeting your expectations. Your comments have been discussed with management to improve our services.We are committed to ensuring all guests leave satisfied and look forward to welcoming you again.Sincerely,Hyatt Regency Tashkent Team
酒店回复: Dear Guest,Greetings from Hyatt Regency Tashkent.It was a real pleasure for all of us to welcome you as our guest and look after you during your stay. Thank you for taking the time to share your feedback on Trip.com.We are pleased to know that you enjoyed the quality of our service, the comfortable environment, and the variety offered in our breakfast. Your kind words are a great encouragement for the entire team and reinforce our commitment to providing exceptional experiences.We look forward to welcoming you back on your next visit to Tashkent it will always be a pleasure to have you with us.Sincerely,Hyatt Regency Tashkent Team
酒店回复: Dear Guest, Greetings from Hyatt Regency Tashkent. It was a real pleasure for all of us in the hotel to welcome you as our guest and look after you during the course of the stay. Thank you also for taking the time to review your stay with us on Trip.com. We are very happy to note that you have had such a pleasant stay and thank you for endorsing the product and services on offer as it is a wonderful motivator for the entire team as well. We look forward to welcoming you back amongst us on your next trip this way, as it remains a pleasure to have you as our guest. Sincerely, Hyatt Regency Tashkent Team
房间挺大的，酒店环境算塔什干很好的了。早餐很丰盛，位置很便利。价格不便宜，服务在uz来说算还不错了。
这家酒店太棒了！很漂亮，服务一流，位置绝佳。卫生条件无可挑剔！如果再回塔什干，我们肯定还会选择这家酒店。这次住宿体验真是令人难忘！
听劝，一定不要住！！
住两天投诉了三次，第三次忍不了直接要求找了总经理，聊完也只有口头承诺，估计也是等着我们离开了然后就没有然后了吧。
可惜，我会继续向乌国旅游有关部门投诉的。中国游客人并没有人傻钱多。
1/ 携程已经支付税费，酒店以押金名义收取，并在离店时说是税费不打算退还。直接找了总经理，大发慈悲说给我抹了“税费”，像是专门针对现金支付“押金”的中国游客的诈骗吧。
2/ 酒店chiva餐厅不新鲜，肉都是冰冻的，没吃依旧收了钱，从餐厅到总经理都说要退钱，然而一天过去了没有一个人付诸任何实际行动。
3/ 浴室漏水严重，小心摔倒
4/ 前台经理接到我投诉后骗总经理说我是故意投诉，还说我投诉了另一家已入住的对手酒店，但是对手酒店可是给了5星好评的哟。
总之，避雷吧
位置很好，设施也很棒。早餐不错。地理位置非常好。
服务质量环境非常好，早餐丰盛，
我们在这家酒店度过了愉快的六晚七天。酒店员工的服务水平非常出色，特别是客房服务员Dilnoza、礼宾部、我们每天享用早餐的Khiva餐厅的员工，以及前台工作人员。自助早餐提供了丰富多样的选择，也很注重健康。如果我们再次来到塔什干，我们一定会再次考虑入住凯悦酒店！
服务真是无可挑剔。我们是去庆祝生日的，工作人员对我们格外照顾，甚至还送来了蛋糕、礼物和贺卡。非常周到！
过去七年里，我在这家酒店住了好几次，最近一次是2024年12月。酒店的基础设施明显老化了，服务质量也大不如前。外面气温很低的时候，房间里就会特别冷，窗户隔热不好导致有对流风。虽然可以把空调开到最大制热模式来缓解，但这会让空气变得非常干燥，早上起来头都会疼。公共区域的清洁状况也急剧恶化。一楼的洗手间简直是脏乱差，地上和墙上都是污渍，特别是小便池区域，还有一股难闻的气味。洗手后擦手用的纸巾质量也很差。这家酒店显然需要翻新和重新装修了，首先得从改善管理做起。
一切都非常棒。唯一美中不足的是，接送服务不能通过电话预订，必须通过邮件确认并支付。除此之外，其他一切都很好。
这家很好，虽然听说intercontinental 更新更现代，但是这家老牌细节，选它应该至少没错