Do not choose Room 218, if there is anyone staying above you at all in this room, you will hear them walking and the floor will creek and crack and pop. You will get no sleep.
The heater didn’t seem to work well in this room, but the hotel offered me another room, they were really nice about it. I just didn’t feel like moving.
The main thing is the noise from the floor above.
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酒店回复: Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the noise disturbances you encountered in Room 218 and the issues with the heater. We understand how frustrating this must have been, especially when it affected your ability to get a good night’s rest.I’m glad to hear our team offered you an alternative room and that you found them courteous and helpful, but we’re sorry the situation still impacted your stay. Your feedback regarding the heater is extremely valuable, I had maintenance to address this issue as soon as the desk let him know.Thank you again for bringing this to our attention. We hope you’ll consider giving us another opportunity to provide a quieter and more comfortable stay.
5.0分
家庭亲子
The room was very clean, lots of towels, a fridge, microwave. The staff were very friendly and accommodating. Breakfast was great! Lots of options.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your clean and well-equipped room, and that our friendly, accommodating staff made your stay even better. It’s great to know you appreciated the abundance of towels and the convenience of the fridge and microwave. We’re also thrilled that our breakfast selection hit the mark for you.We truly appreciate your kind words and hope to welcome you back again soon!
3.0分
其他
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Well maintained property for most part, indoor pool was main reason we booked here, but it was out of service which eveyone failed to mention. They are still advertising it on their sign out front. Person checked us in was friendly but sat talking to some guy in the lobby all afternoon. Room was ok but not enough linen and one bed had a comforter the other just had a random blanket and sheets. We wouldnt stay here again unfortunately.
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酒店回复: "Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations. We sincerely apologize that our pool was out of service during your visit and that this wasn’t communicated clearly in advance — we understand how disappointing that must have been, especially since it was a key reason for choosing our property.We also regret the issues you experienced with the room linens and the impression our front desk service left. Your comments have been shared with our team so we can address these concerns and ensure improvements are made.We appreciate your honesty and hope you’ll consider giving us another opportunity in the future to provide the experience you originally expected."
3.0分
其他
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The only thing I did not like was room 218, the room above it makes the ceiling creak and the people above us seemed to be walking all night.
Other than that the hotel was awesome.
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酒店回复: Thank you for sharing your feedback and for your kind words about the hotel overall — we're glad to hear you enjoyed most of your stay. We're very sorry to hear about the noise issue from the room above. That’s definitely not the experience we want for our guests. If you had a chance to notify the front desk, we would have been happy to reach out to the guests above and ask them to keep the noise down. We truly appreciate you bringing this to our attention and hope we’ll have the opportunity to welcome you back for a more restful stay next time.
3.0分
其他
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Clean for the most part. Some spots on the mattress protector. Shower was the lowest flow shower we’ve ever experienced. Hotel was understaffed when we arrived. Waited 20 minutes to check in. Employee was very nice but overwhelmed.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you found the room generally clean and that our staff member treated you kindly, even under pressure.We sincerely apologize for the wait during check-in and the issues you encountered with the mattress protector and water pressure. Your comments have been shared with our team so we can address these concerns and improve the guest experience moving forward.We truly appreciate your honesty and hope you'll consider giving us another chance in the future.
5.0分
其他
Room was clean and comfy beds. The towels were a little rough, but not terrible. The breakfast was great and always had a lot of different options!
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酒店回复: Thank you for your kind review! We’re so glad to hear you enjoyed your clean room, comfy beds, and our breakfast variety—it’s always a guest favorite! We appreciate your feedback about the towels as well and will certainly look into ways we can improve that experience. We hope to welcome you back again soon!
4.0分
家庭亲子
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They have a beautiful outdoor area with outdoor games, picnic tables, and a fire pit. The king size beds are extremely comfortable. The pull out sofa bed mattress’s are in dire need of replacement. Breakfast was one of the best I’ve had in a hotel. Our room had a slight mold/mildew smell. Room seems well kept otherwise.
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酒店回复: Thank you for taking the time to share your feedback. We're so glad to hear you enjoyed our outdoor amenities, comfortable king-size beds, and especially the breakfast—we’re proud to offer a great start to the day for our guests!We truly appreciate your honest comments regarding the pull-out sofa mattress and the room odor. Your feedback helps us identify areas for improvement, and we will be addressing both issues with our housekeeping and maintenance teams to ensure a better experience for future guests.We hope to welcome you back again soon and provide an even more comfortable and enjoyable stay!
5.0分
其他
Our room was upgraded to a suite. The bed was very comfy.
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酒店回复: Thank you so much for sharing your experience with us!We’re delighted to hear that you enjoyed the suite upgrade and found the bed to be very comfortable. Providing a relaxing and memorable stay is our top priority, and it’s wonderful to know we succeeded.We hope to welcome you back again soon! 🌟
5.0分
其他
Unplanned stop So pleased with the size of the room. Comfortable beds Pleasant decor attentive staff. Yummy breakfast.
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酒店回复: Thank you so much for your kind words! We're delighted to hear that your unplanned stop turned into a pleasant experience. It's great to know you enjoyed the spacious room, comfortable beds, and our breakfast offerings. We'll be sure to share your compliments with our team—they'll be thrilled to hear they made a positive impression. We hope to welcome you back again, planned or unplanned!
每次来这个城市我都会住在这里。员工超赞，房间非常干净，早餐也很棒。
Do not choose Room 218, if there is anyone staying above you at all in this room, you will hear them walking and the floor will creek and crack and pop. You will get no sleep.
The heater didn’t seem to work well in this room, but the hotel offered me another room, they were really nice about it. I just didn’t feel like moving.
The main thing is the noise from the floor above.
The room was very clean, lots of towels, a fridge, microwave. The staff were very friendly and accommodating. Breakfast was great! Lots of options.
Well maintained property for most part, indoor pool was main reason we booked here, but it was out of service which eveyone failed to mention. They are still advertising it on their sign out front. Person checked us in was friendly but sat talking to some guy in the lobby all afternoon. Room was ok but not enough linen and one bed had a comforter the other just had a random blanket and sheets. We wouldnt stay here again unfortunately.
The only thing I did not like was room 218, the room above it makes the ceiling creak and the people above us seemed to be walking all night.
Other than that the hotel was awesome.
Clean for the most part. Some spots on the mattress protector. Shower was the lowest flow shower we’ve ever experienced. Hotel was understaffed when we arrived. Waited 20 minutes to check in. Employee was very nice but overwhelmed.
Room was clean and comfy beds. The towels were a little rough, but not terrible. The breakfast was great and always had a lot of different options!
They have a beautiful outdoor area with outdoor games, picnic tables, and a fire pit. The king size beds are extremely comfortable. The pull out sofa bed mattress’s are in dire need of replacement. Breakfast was one of the best I’ve had in a hotel. Our room had a slight mold/mildew smell. Room seems well kept otherwise.
Our room was upgraded to a suite. The bed was very comfy.
Unplanned stop So pleased with the size of the room. Comfortable beds Pleasant decor attentive staff. Yummy breakfast.