酒店回复: HI Gerry,We never charge a damage deposit to any of our guests, we only charge guests for their accommodation. Please send a picture of bank statement to see if it is the fee we charged. If we did it, we will return it to you , or you can call me at 250-677-4477
This property is not worth the money they take for the stay. Room and washroom we're not clean and it was stinking outside too. This property needs a lot of attention. Not at all worth staying here. Would never recommend.
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酒店回复: Dear Harsh,Thank you for bringing your concerns to our attention. We sincerely apologize that your stay was impacted by unpleasant odors and issues with room cleanliness. We understand why this made you feel the property was not good value, and we are very sorry for the disappointment caused.The outdoor odor is a seasonal challenge related to the natural life cycle of the salmon in the river. Regarding the cleanliness of your room and bathroom, please accept our profound apologies. This is a fundamental standard we must always uphold, and we have already addressed this with our housekeeping team to reinforce our protocols and prevent a recurrence.Thank you for your understanding.Sincerely,Diana
5.0分
情侣出游
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Once on site the greeting was amazing just like your own family, could not ask for a better opening. The room was perfect for two adults with everything you need fridge, stove tops, microwave, toaster and all the utensils. Room was very comfortable. clean, but they are renovating so be patient. Would recommend in a flash and if need be would go back again. Keep up the good work and a great smile.
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酒店回复: Hi Michel,Thank you so much for taking the time to leave such a heartfelt review! We are so happy to hear that your greeting felt like being welcomed by family—that is exactly the warm and personal atmosphere we strive to create for every guest.:)It's wonderful to know that the room had everything you needed and that you found it comfortable and clean. We truly appreciate your understanding regarding our ongoing renovations as we work to make our property even better for future visits.Your high recommendation means a lot to us. We will be sure to share your incredibly kind words with the entire team, especially the note about the great smiles!^-^It was a pleasure to host you, and we cannot wait to welcome you back again soon!Warmest regards,Diana
5.0分
家庭亲子
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Diana was very welcoming, and made us feel so welcome. The property could do with some updating, but was clean and warm. Loved the walk along the river, and seeing Toni catching some of the local salmon.
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酒店回复: Hi Tim,Thank you for your wonderful review! We are delighted that you had such a positive experience and felt so welcome—making our guests feel at home is our top priority.:)We also really appreciate your constructive note about the property——we have plans for some updates and are glad the cleanliness and warmth met your expectations.It was a pleasure hosting you, and we hope to see you again.:)Warm regards,
环境很优美，房间干净卫生。空间也比较大。非常舒服
一起预订的另一个房间，单人房，是大床，酒店类似国内的民宿，房间不多。
入住的前台并不是一直有人的，最好能备着酒店的电话。我们遇到前台会说中文的人员。
退房时，直接把钥匙放到前台房间外的key box里即可。
设施比较陈旧，打扫的还比较干净。
如果需要使用厨房，在入住的时候可以和前台说明，前台所在的房间里带有厨房。
女主人戴安娜非常友好、乐于助人、周到。你会感到宾至如归。早餐很棒。房间很干净。房间里有冰箱、微波炉和咖啡机——一切都很完美！
我们很乐意随时回来！
乌尔里克和于尔根
我不喜欢说坏话，但我不喜欢被欺骗的感觉！在那里，没有任何东西看起来像网站上的照片。设施非常简陋（镜子破裂，用棍子固定浴室窗户，微波炉很脏，不想在浴缸里洗澡等），住宿周围没有维护，甚至没有垃圾场。一侧是繁忙的道路，河的另一侧是火车。抱歉，但与网站上公布的内容相比，我感到非常失望。
他们收了我100美元的损坏押金，作为一晚的损坏押金。我离开房间时，房间和入住时一样干净。我入住前已全额付款。他们说会在我的卡上“冻结”一笔款项，退房后再扣除。d
他们扣了我的100美元吗？我的银行对账单上显示他们扣了。
不推荐
我需要在该地区短暂停留一晚，选择这家汽车旅馆是因为它评分很高——虽然我不知道它是怎么做到的。它又老又破。房间设施简陋，冰箱没有插电，而且有股难闻的气味，所以记不清上次用是什么时候了，而且三分之一的灯泡都坏了。床垫感觉用过，但勉强过得去。我也没法用淋浴。
需要注意的是，它紧邻高速公路，所以你会听到卡车驶过的声音。
实际的
性价比合适。
This property is not worth the money they take for the stay. Room and washroom we're not clean and it was stinking outside too. This property needs a lot of attention. Not at all worth staying here. Would never recommend.
Once on site the greeting was amazing just like your own family, could not ask for a better opening. The room was perfect for two adults with everything you need fridge, stove tops, microwave, toaster and all the utensils. Room was very comfortable. clean, but they are renovating so be patient. Would recommend in a flash and if need be would go back again. Keep up the good work and a great smile.
Diana was very welcoming, and made us feel so welcome. The property could do with some updating, but was clean and warm. Loved the walk along the river, and seeing Toni catching some of the local salmon.