酒店回复: Hello Juan,Thank you for your positive feedback! We're charmed to hear that you had an excellent experience during your stay. Your insights are valuable to us, and we look forward to welcoming you back for another wonderful visit. If you have any additional comments or suggestions, please feel free to share them. Safe travels!
4.0分
其他
原文
翻译提供方：Google
都好
展开
酒店回复: Hello Claudia,Nos alegra saber que haya tenido una estancia satisfactoria con nosotros. Agradecemos su tiempo para dejar sus comentarios y esperamos darle la bienvenida nuevamente en el futuro.
5.0分
其他
展开
The staff was Fantastic! Kind as well as professional. I got lost and drove through bad weather to get there,Julio helped with directions and reassured me that my room was waiting on me and my family.
Breakfast was yummy! Enjoyed the Texas waffles!! My granddaughter love the sausage they made extra for.
I needed to bring one of my dogs so was very grateful you allowed pets. Thank you so very much!
展开
酒店回复: Hello Katherine,Thank you for sharing your experience. We’re thrilled to hear that Julio and our staff provided you with exceptional service during your stay. It’s wonderful that you enjoyed the breakfast offerings and that your granddaughter loved the sausage. We’re glad our pet-friendly policy made it easier for you to travel with your furry family member. Your feedback is invaluable as we strive to create memorable experiences for all our guests. We hope to welcome you and your family back soon!
5.0分
家庭亲子
展开
The management was very kind and helpful even in interactions with other guests. He even made extra breakfast after it was closed dor some late comers and took coffee up to someones room when they ran out.
展开
酒店回复: Hello Summer,Thank you for sharing your positive experience regarding our management team. We always strive to provide excellent service to all our guests and it's wonderful to hear that these efforts made an impact during your stay. Your feedback will certainly be shared with the team as it's important for us to acknowledge their hard work. We hope to welcome you back in the future for another pleasant experience.
2.0分
其他
展开
The room was a little dirty with hair and dirt in some places like the bathroom and some corners. The a.c. was off when we got there and it took a long time to cool off. The beds were not the most comfortable. Overall it was okay.
展开
酒店回复: Hello Carmen,Thank you for taking the time to share your feedback. We appreciate your comments regarding the cleanliness and comfort of your room, as well as the temperature of the air conditioning. Your insights are valuable and will be noted for future improvements in our services. We hope to provide you with a more pleasant experience on your next visit.
5.0分
其他
展开
Safe, convenient, comfortable hotel
We called the hotel the day before arrival to inform them of a late arrival and requested a 1st floor room. I called again on the day of to confirm the 1st floor room and to let them know that we would be arriving later than expected. The front desk staff was very kind and assured me that they would have the requested room available. When we arrived (after midnight), the staff was very nice and checked us in quickly. The area was well-lit, clean, and felt very safe. The room was clean and beds were more comfortable than expected. Throughout our stay, we took enjoyed the breakfast each morning, with the owner even offering to make more food (they were out of some items due to us going towards the end of the breakfast service). In summary: clean and well-lit exterior, safe, good location, friendly staff, clean rooms, and comfortable beds. This hotel exceeded our expectations, and we will definitely stay here if we are in the area again!
展开
酒店回复: Hello Meagan,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the cleanliness, safety, and comfort of our hotel, as well as the hospitality of our staff. Your feedback is invaluable and we’re glad we could contribute to a positive stay. We look forward to welcoming you back on your next visit to the area!
4.0分
其他
展开
Sad eggs
Everything was great, other than breakfast. The staff was friendly. The room was clean. The bed was comfortable. The eggs at breakfast were extremely dried out and strung out. Never offered any fresh food, but when another group came in, he served them fresh eggs on their plate at the table. Would I stay there again? Yes, I would but would not plan on breakfast.
展开
酒店回复: Hello Hillary,Thank you for your feedback. We're glad to hear you enjoyed the friendly staff, clean room, and comfortable bed. We continuously strive to enhance our breakfast offerings and appreciate your comments regarding the eggs. Your experience helps us focus on the areas that need improvement. We hope you stay with us again and enjoy a delightful overall experience.
5.0分
商务出差
展开
THE ROOM WERE GREAT, THE BREAKFAST IS VERY GOOD, WAFFLES, EGGS, SAUSAGES, BREAD CEREAL, COOKIES, JUICE AND COFFEE. THE LADY AT LOBBY IS VERY NICE AND FRIENDLY. THERE'S PLENTY OF PARKING, EVEN FOR BIG TRUCKS 😊
展开
酒店回复: Hello Gustavo,Thank you for sharing your positive experience! We're glad to hear you enjoyed the room, breakfast offerings, and the friendly service from our team. Your appreciation for the parking options, especially for larger vehicles, is also noted. We hope to welcome you back on your next visit to enjoy more of what we have to offer!
1.0分
其他
There was a bed bug in my bed cause I killed it. It kept biting me all night until I killed it
展开
酒店回复: Hello Genesis,We take reports of pest issues very seriously and appreciate your feedback. Our team conducts regular inspections and maintains strict hygiene practices to ensure a comfortable stay for all guests. Your experience is concerning, and we will certainly review our protocols to enhance our services further. Thank you for bringing this to our attention, as we strive to provide a better environment for future guests.
我预订这个房间完全是因为受飓风“贝丽尔”影响，家里停电四天了，也不知道什么时候能恢复。结果订完房没几个小时，电就来了。通电后，我马上联系了携程，希望能取消房间。但是携程告诉我，因为已经过了酒店规定的取消时间，他们无法给我退款。因此，作为一个经常出差的人，我以后都不会选择这家酒店，我也会把这个情况告诉所有像我一样经常出差的商务人士，让他们也别住这家酒店。我当时真的气坏了！
伟大的
都好
The staff was Fantastic! Kind as well as professional. I got lost and drove through bad weather to get there,Julio helped with directions and reassured me that my room was waiting on me and my family.
Breakfast was yummy! Enjoyed the Texas waffles!! My granddaughter love the sausage they made extra for.
I needed to bring one of my dogs so was very grateful you allowed pets. Thank you so very much!
The management was very kind and helpful even in interactions with other guests. He even made extra breakfast after it was closed dor some late comers and took coffee up to someones room when they ran out.
The room was a little dirty with hair and dirt in some places like the bathroom and some corners. The a.c. was off when we got there and it took a long time to cool off. The beds were not the most comfortable. Overall it was okay.
Safe, convenient, comfortable hotel
We called the hotel the day before arrival to inform them of a late arrival and requested a 1st floor room. I called again on the day of to confirm the 1st floor room and to let them know that we would be arriving later than expected. The front desk staff was very kind and assured me that they would have the requested room available. When we arrived (after midnight), the staff was very nice and checked us in quickly. The area was well-lit, clean, and felt very safe. The room was clean and beds were more comfortable than expected. Throughout our stay, we took enjoyed the breakfast each morning, with the owner even offering to make more food (they were out of some items due to us going towards the end of the breakfast service). In summary: clean and well-lit exterior, safe, good location, friendly staff, clean rooms, and comfortable beds. This hotel exceeded our expectations, and we will definitely stay here if we are in the area again!
Sad eggs
Everything was great, other than breakfast. The staff was friendly. The room was clean. The bed was comfortable. The eggs at breakfast were extremely dried out and strung out. Never offered any fresh food, but when another group came in, he served them fresh eggs on their plate at the table. Would I stay there again? Yes, I would but would not plan on breakfast.
THE ROOM WERE GREAT, THE BREAKFAST IS VERY GOOD, WAFFLES, EGGS, SAUSAGES, BREAD CEREAL, COOKIES, JUICE AND COFFEE. THE LADY AT LOBBY IS VERY NICE AND FRIENDLY. THERE'S PLENTY OF PARKING, EVEN FOR BIG TRUCKS 😊
There was a bed bug in my bed cause I killed it. It kept biting me all night until I killed it