酒店回复: Thank you very much for your review. We’re glad to hear that you enjoyed the hotel’s location, the friendliness of our staff, and the quality of our breakfast offerings.We appreciate your comments regarding the rooms and will take them into consideration for future improvements. We hope to have the opportunity to welcome you back to Hotel Sonnenberg.Kind regards from the Sonnenberg
酒店回复: Dear Ann SofieThank you so much for your wonderful review. We are thrilled to hear that you enjoyed the peaceful countryside setting, the beautiful views over Lucerne, and our fine-dining menu in our restaurant.It’s lovely to know that you also appreciated the charming ride up the mountain and the scenic hiking trails and of course, the Swiss cows with their bells are always a highlight!We truly appreciate your kind words and hope to welcome you back again soon for another memorable stay.Kind regards from the Sonnenberg-team
酒店回复: Dear MichaelThank you very much for your detailed feedback.We’re glad to hear that you enjoyed the stunning views, beautiful hiking trails, and the nearby wildlife. Our natural surroundings are truly special.We’re sorry that some aspects of your stay didn’t fully meet your expectations. Our check-in and check-out times, as well as the procedures for late arrivals, are clearly communicated during the booking process. Our reception team is available daily from 8:00 AM to 9:00 PM and is always happy to assist with any questions or requests during these hours. For arrivals after 9:00 PM, guests receive clear instructions in advance to ensure a smooth check-in.Regarding the Wi-Fi, while one way to connect involves receiving a code via text message, we also offer alternative options. Each guest receives a step-by-step guide to make connecting as easy as possible, especially for international travellers.Kind regards form the sonnenberg-team
酒店回复: Dear AlvaroThank you very much for your wonderful review. We are delighted to hear that you found our hotel beautiful and cozy, enjoyed the comfort of your room, and appreciated the stunning view.It means a lot to us to know that our team made you feel welcome, even with the language differences. Creating a warm and pleasant experience for our guests is very important to us.We truly hope to welcome you back again soon.Kind regardsHotel-Restaurant Sonnenberg
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员工非常友好，房间设施齐全。地理位置优越，可欣赏到壮丽的山景、湖泊和克林斯山景色。
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酒店回复: Liebe Sonja Vielen Dank für Ihre fantastische Bewertung! Es freut uns sehr, dass Sie unser freundliches Team, die Ausstattung der Zimmer und die Aussicht auf Berge, See und Kriens genossen haben. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen!Sonnige Grüsse vom Sonnenberg-Team
非常满意非常满意非常满意，本次旅行最满意的酒店之一，周边风景很好，室内设施卫生也很好，共用卫生间很干净，送的苹果很好吃，早餐也好吃，主要是山景很美，还遇到了雨后彩虹，体验感拉满
房间整洁，地理位置离市中心有点远，在高高的山坡上，需要开车过好几个弯爬上去。但是，一大早的风景也很美，一个人坐在露台发发呆也很好。早餐也不错。对我们唯一的不足，没有烧水壶。
酒店干净漂亮，早餐很棒，就是离市中心有点远。
地点位置适合自驾游可远瞻Luzern 市区及 Luzern Lake，风景优美，静逸舒适
有行李的旅客注意，酒店没电梯，职员友善
不错，但还可以更好。
酒店位置优越，空间宽敞，员工热情友好。
早餐虽然种类不多，但品质很高。
我只想说，房间似乎需要翻新，浴室淋浴区也长了一些霉菌。
总的来说，这是一个不错的选择。
美妙的乡村环境，还有美味的食物
这家酒店坐落在山上，景色优美，卢塞恩的景色一览无余！食物也非常棒。每次乘坐缆车上山都同样令人兴奋，司机也非常友好。徒步小径很棒，山下还有挂着铃铛的牛群在吃草。
入住/退房时间不太好。从市中心往返有点麻烦，如果只租车的话推荐这里，因为 Uber/出租车不太愿意在不增加费用的情况下前往该地点，而且公交线路不带你上山。Wi-Fi 设置困难且令人困惑，因为您需要有数据和短信可用才能登录。对于只在海外使用 Wi-Fi 的国际旅客来说，登录很困难，所以我需要打开漫游才能连接到互联网。话虽如此，内外景色都很迷人，附近有很棒的步道可供探索，野生动物触手可及，周围到处都是美丽的风景。下班后（下午 6 点后）办理入住很容易，但同样，您需要发短信/漫游才能接收密码才能打开锁箱。
酒店漂亮又舒适，员工超级友好，虽然他们不会说我们的语言，但还是尽一切努力让我们满意。房间非常舒适，而且景色优美。
员工非常友好，房间设施齐全。地理位置优越，可欣赏到壮丽的山景、湖泊和克林斯山景色。