Don’t come here because hotel was trash and no hot water and they had roaches as well and looks like they don’t change the sheets they had smoke stains and burnt marks on them as well
展开
酒店回复: We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you so much for bringing this to our attention. your input will helps with our continuing efforts to provide excellent service and a guest’s great stay. Thank you kindly so much for your business and we look forward to seeing you in the futureKind and warm Regards,TeamFour keys motel.
1.0分
家庭亲子
展开
Did not stay there the place was so bad we left they were spraying two matteress outside , so musty you could not breath. Must have been 400 flys in the room the smell of urine in the bathroom and crime rate was 3 time the national avg in that area
展开
酒店回复: We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you so much for bringing this to our attention. your input will helps with our continuing efforts to provide excellent service and a guest’s great stay. Thank you kindly so much for your business and we look forward to seeing you in the futureKind and warm Regards,TeamFour keys motel.
5.0分
其他
Home away from home
Owner is so sweet and understanding.
展开
酒店回复: Thank you for taking the time to give your feedback. We really appreciate your loyalty. We're glad to hear from you If there's anything else we can assist you with, please feel free to contact us Our priority is customer service. Kind folks like you make our job a pleasure. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future Please let us know about your future experiences too.Kind Warm regards, TeamFour keys motel
2.0分
其他
Go on down the street pay a little extra
My room did not have any heat on the coldest day of the year so far. There were bugs in the bathtub.
1.0分
其他
Terrified
I was scared. Left as soon as i seen the room.
2.0分
其他
展开
I liked it was close to my job, besides that nothing, dirty smells like urine., I went to take a shower and the people in other rooms was flushing the toilet and it was burning me!????
展开
酒店回复: Dear Bobbie,We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately if you had let us know when you were here on the property. We apologize for your inconvenience and bad experience.We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Kind folks like you make our job a pleasure. Thank you so much for your business and we look forward to seeing you in the futureKind and warm regards,TeamFourkeys motel.
1.0分
其他
It was dirty and stinky and it had roaches
展开
酒店回复: We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately if you had let us know when you were here on the property.We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Kind folks like you make our job a pleasure. Thank you so much for your business and we look forward to seeing you in the futureKind and warm regards,TeamFour keys motel.
1.0分
商务出差
展开
Only stay if you don’t care about quality
All I wanted was a clean place to shower and sleep when I went to check in the office smelled bad and no one was there then once I finally got my key, I got to my room and the cleaning lady is outside screaming all night because she got fired and then the clean shower I wanted the showerhead didn’t even work. A little dribble came out of it the toilet had black mold in it And the air conditioner wouldn’t even get the room down to temperature after eight hours of running I’d really like a refund
展开
酒店回复: Dear sir We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you so much for bringing this to our attention. your input will helps with our continuing efforts to provide excellent service and a guest’s great stay. Thank you kindly so much for your business and we look forward to seeing you in the futureKind and warm Regards,TeamFour keys motel.
1.0分
其他
展开
I was shocked by a plug that had a prong broken off from a light because it was shoved behind a bed and it fried my phone that I had just gotten and not even had a week
展开
酒店回复: Dear Dustin,We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.This is something that we never expected to happen We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you so much for bringing this to our attention. your input will helps with our continuing efforts to provide excellent service and a guest’s great stay. Thank you kindly so much for your business and we look forward to seeing you in the futureKind and warm Regards,TeamFour keys motel.
4.0分
其他
My tv didn't work went to front desk he came and fixed it right away
展开
酒店回复: Dear SherryThank you for taking the time to give your feedback. We really appreciate your loyalty. If there's anything we can assist you with, please feel free to contact us Our priority is customer service and Kind folks like you make our job a pleasure. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay for future guests. Thank you so much for your business and we look forward to seeing you in the future Please let us know about your future experiences too.Kind Warm regards, TeamFourkeys motel
Don’t come here because hotel was trash and no hot water and they had roaches as well and looks like they don’t change the sheets they had smoke stains and burnt marks on them as well
Did not stay there the place was so bad we left they were spraying two matteress outside , so musty you could not breath. Must have been 400 flys in the room the smell of urine in the bathroom and crime rate was 3 time the national avg in that area
Home away from home
Owner is so sweet and understanding.
Go on down the street pay a little extra
My room did not have any heat on the coldest day of the year so far. There were bugs in the bathtub.
Terrified
I was scared. Left as soon as i seen the room.
I liked it was close to my job, besides that nothing, dirty smells like urine., I went to take a shower and the people in other rooms was flushing the toilet and it was burning me!????
It was dirty and stinky and it had roaches
Only stay if you don’t care about quality
All I wanted was a clean place to shower and sleep when I went to check in the office smelled bad and no one was there then once I finally got my key, I got to my room and the cleaning lady is outside screaming all night because she got fired and then the clean shower I wanted the showerhead didn’t even work. A little dribble came out of it the toilet had black mold in it And the air conditioner wouldn’t even get the room down to temperature after eight hours of running I’d really like a refund
I was shocked by a plug that had a prong broken off from a light because it was shoved behind a bed and it fried my phone that I had just gotten and not even had a week
My tv didn't work went to front desk he came and fixed it right away