Room was super clean. Shower was great, hot water and good water pressure. Check-in was fast and easy.
5.0分
情侣出游
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The staff was excellent and quickly achieved all requests. Bathroom floors did need better cleaning and carpets also needed some attention. Loved the constant fresh coffee and cookies!!!
5.0分
其他
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My stay wss nice. The rooms were clean and comfortable. The iron and ironing board were needed and right there in the room. The location was only minutes from our venue. Staff members were wonderful.
3.0分
其他
No coffee in Coffeyville
Was expecting at least some sort of breakfast for the rate we paid but was none and no coffee in room either
5.0分
家庭亲子
A lot of road noise
Staff very friendly and helpful
Room clean and spacious
5.0分
家庭亲子
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Beautiful property. Great value, comfortable beds and great rooms. The staff was amazing!. The pool and spa were great! The jacuzzi room was also a perk. Ours wasn't working, and they immediately fixed it!
Restaurant close by, coffee in the lobby muffins wtc dor purchase. Worth the money, Such a great spot on our road teip!
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酒店回复: We are thrilled to hear that your stay was to your liking. We strive to make each guest have the best experience. Thank you for the kind words.
5.0分
其他
Loved it
Check in was easy and staff friendly. Very nice and smelled clean. Would recommend for sure.
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酒店回复: Thank you for the positive feedback. We are glad that you enjoyed your stay. We look forward to seeing you again.
1.0分
其他
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The room was an average room for how old the hotel is but is nice and clean. Hugely lacks in customer service. We checked in after midnight on our first night and the lady that was working was super nice and so professional. Our second day the front desk clerk was unable to answer any questions at all, the answer was I am new and I don’t know. The reasoning she gave for our room not being restocked with fresh towels was that we weren’t on their list that was written down on scratch paper, even though we were in their computer system. The manager worked second shift. She was rude, hateful and unprofessional. I personally had to track down the cleaning crew to ask for fresh towels and trash bags. I took our used towels from the night before to the laundry and took out our trash. The manager informed me they only clean and restock the rooms on the third day of a guest stay with fresh towels ect. “They do not want to disturb their guest” In my opinion it is inconveniencing your guest who are being charged almost $200 a night because of the 3000 workers in this town right now working to have to track down the hotels cleaning staff to ask for fresh towels. These workers are not wanting to work 10-12hr shifts in freezing weather to come back to a their rooms and having to do the hotel staffs job. The manager is very aware that the majority of their guest are due to the workers who are there working on the oil refinery and that they leave around 6-630 each morning.
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酒店回复: We are very sorry for you experience. Wyndham practices Green. To save on water and electricity, rooms are stocked every 3 days of a guests stay unless the guest request otherwise. There is a sticker on the mirror that explains this. We are always willing to get whatever the guests needs whenever they need it. We will work more towards explaining that upon check-in, so that this miscommunication does not happen again. Thank you.
5.0分
情侣出游
Very clean. The staff kept in touch in case we needed anything.
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酒店回复: Thank you for the positive feedback. We are glad you enjoyed your stay.
5.0分
其他
I have stayed at this property several times and have never had any issues. Everyone from front desk to housekeeping are awesome.
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酒店回复: Thank you for your support! We appreciate your business and glad you enjoyed your time with us. We look forward to seeing you again.
Room was super clean. Shower was great, hot water and good water pressure. Check-in was fast and easy.
The staff was excellent and quickly achieved all requests. Bathroom floors did need better cleaning and carpets also needed some attention. Loved the constant fresh coffee and cookies!!!
My stay wss nice. The rooms were clean and comfortable. The iron and ironing board were needed and right there in the room. The location was only minutes from our venue. Staff members were wonderful.
No coffee in Coffeyville
Was expecting at least some sort of breakfast for the rate we paid but was none and no coffee in room either
A lot of road noise
Staff very friendly and helpful
Room clean and spacious
Beautiful property. Great value, comfortable beds and great rooms. The staff was amazing!. The pool and spa were great! The jacuzzi room was also a perk. Ours wasn't working, and they immediately fixed it!
Restaurant close by, coffee in the lobby muffins wtc dor purchase. Worth the money, Such a great spot on our road teip!
Loved it
Check in was easy and staff friendly. Very nice and smelled clean. Would recommend for sure.
The room was an average room for how old the hotel is but is nice and clean. Hugely lacks in customer service. We checked in after midnight on our first night and the lady that was working was super nice and so professional. Our second day the front desk clerk was unable to answer any questions at all, the answer was I am new and I don’t know. The reasoning she gave for our room not being restocked with fresh towels was that we weren’t on their list that was written down on scratch paper, even though we were in their computer system. The manager worked second shift. She was rude, hateful and unprofessional. I personally had to track down the cleaning crew to ask for fresh towels and trash bags. I took our used towels from the night before to the laundry and took out our trash. The manager informed me they only clean and restock the rooms on the third day of a guest stay with fresh towels ect. “They do not want to disturb their guest” In my opinion it is inconveniencing your guest who are being charged almost $200 a night because of the 3000 workers in this town right now working to have to track down the hotels cleaning staff to ask for fresh towels. These workers are not wanting to work 10-12hr shifts in freezing weather to come back to a their rooms and having to do the hotel staffs job. The manager is very aware that the majority of their guest are due to the workers who are there working on the oil refinery and that they leave around 6-630 each morning.
Very clean. The staff kept in touch in case we needed anything.
I have stayed at this property several times and have never had any issues. Everyone from front desk to housekeeping are awesome.