酒店回复: Hola, Esperanza:Nos alegra que hayas tenido una gran experiencia y agradecemos tus comentarios. Esperamos poder satisfacer todas tus necesidades de alojamiento en el futuro.Lilith#Team6
2.0分
其他
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We booked a 3 night stay. Front desk clerk was amazing. First day we returned to our key not working. On our second day we were asked to come back to the room and move a few rooms down because they were having issues with our room. I came back from what I was doing to move 3 rooms down. The room was not as well keep as the first. Caulking from around the tub was hanging off in large strips and mold. Checking out I waited forever for someone to come. An employee even told the owner I was waiting and he made no effort to get up and check me out so I just left the key card.
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酒店回复: Thanks for staying with us, we appreciate your feedback. Please accept our apologies for the inconvenience you had to go through. We’ll work hard to fix the issues you experienced. Hope you’ll come visit us again soon.
3.0分
商务出差
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The staff was very helpful.
The room had a little bit of dirt around the bathroom door facing at the bottom. The tub caulking needed a little bit of attention.
The water pressure in the shower was great.
Thank you.
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酒店回复: Thanks for sharing your feedback we appreciate you. We are committed to providing a nice clean room. We’ll work hard to fix the issues you experienced. Come visit us again soon
3.0分
商务出差
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Everything was good, but my only problem was that I was told before arrival to bring my Veteran ID and would be given a discount. When I checked in, I showed my ID and was told I had been given the discount, but I was actually never given the discount. I was charged the full amount for the room.
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酒店回复: We really appreciate on your feedback..we really feel sorry for your inconvenience about your veterans I’d.but next time we will take care of it..hope see us in next visit
4.0分
其他
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The rooms were not bad. Bed was clean, towels and bathroom clean. No noise issues, pool wasn't open. The property itself is aged but rooms had newer floors. I would stay here again.
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酒店回复: We really appreciate on your feedback.hope you feel comfortable and safe at our place during your stay..see you in next trip
2.0分
其他
The office staff was very friendly and helpful. The room had a very strong odor. The walls were very thin and we could hear the people next door and their tv.
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酒店回复: We really appreciate on your feedback.we feel sorry for your inconvenience during your stay but we will keep in our mind to serve you best for your next visit…thanx again
1.0分
其他
Bed bugs were on pillows & bed covers were dirty . Rude ass Arab customer service
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酒店回复: Thanks for sharing your feed back, we appreciate you. We are sorry you were unhappy with your stay. We have completed our inspection with the pest control service company and all is fine. Please accept our apologies for the inconvenience caused. Hope to see you again soon.
5.0分
其他
The room was very cleaned front desk clerk was friendly. It was a one night stay so everywas grezt for one night
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酒店回复: Thanks for sharing your feedback,we appreciate you. We are committed to providing a nice and clean room. Come visit us again soon. We’ll live the lights on for you.
1.0分
其他
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This entire stay was a ZERO ! do nott stay here, absolutely disgusting inside, like DISGUSTING ! smelled horrible and the parking lot was so uncomfortable and scary. i did not feel safe or clean at all.
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酒店回复: We really appreciate on your feedback…we really sorry about your inconvenience during your stay..we really try our best to do so all the time.hope see us in next visit
4.0分
家庭亲子
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It was close to were I wanted to go the room was clean and smelled fresh,the only thing the bed was not very comfortable 🙄 but I managed 😄 I will stay there again
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酒店回复: We really appreciate on your feedback..hope you feel comfortable and safe at our place.hope see us in next visit
睡起来非常舒服和凉爽
We booked a 3 night stay. Front desk clerk was amazing. First day we returned to our key not working. On our second day we were asked to come back to the room and move a few rooms down because they were having issues with our room. I came back from what I was doing to move 3 rooms down. The room was not as well keep as the first. Caulking from around the tub was hanging off in large strips and mold. Checking out I waited forever for someone to come. An employee even told the owner I was waiting and he made no effort to get up and check me out so I just left the key card.
The staff was very helpful.
The room had a little bit of dirt around the bathroom door facing at the bottom. The tub caulking needed a little bit of attention.
The water pressure in the shower was great.
Thank you.
Everything was good, but my only problem was that I was told before arrival to bring my Veteran ID and would be given a discount. When I checked in, I showed my ID and was told I had been given the discount, but I was actually never given the discount. I was charged the full amount for the room.
The rooms were not bad. Bed was clean, towels and bathroom clean. No noise issues, pool wasn't open. The property itself is aged but rooms had newer floors. I would stay here again.
The office staff was very friendly and helpful. The room had a very strong odor. The walls were very thin and we could hear the people next door and their tv.
Bed bugs were on pillows & bed covers were dirty . Rude ass Arab customer service
The room was very cleaned front desk clerk was friendly. It was a one night stay so everywas grezt for one night
This entire stay was a ZERO ! do nott stay here, absolutely disgusting inside, like DISGUSTING ! smelled horrible and the parking lot was so uncomfortable and scary. i did not feel safe or clean at all.
It was close to were I wanted to go the room was clean and smelled fresh,the only thing the bed was not very comfortable 🙄 but I managed 😄 I will stay there again