The is a very clean, fresh and nice hotel with a great location. I found the staff very friendly and helpful and loved my little room which felt very cosy, clean and refurbished. It is clear that the place is run with care and it creates a very good fleeing for the guests. It anything negative, just to say somethingl, the water-pressure in the sink was a just little bit low—but hey, it is the old town, so what to expect, no problem what so ever for me. Everything else was so fantastic. I'd love to come back!
设施很好
我在这家酒店订了一晚房间,因为巴士应该在晚上到达,只在早上出发。我不需要任何额外的便利;一个淋浴和一张床就足够了。由于入住时间预计在晚上 9 点之后,因此网站指示联系酒店以获取可能的特殊说明,我照做了。我收到一封回复,要求我阅读上一封电子邮件。之前的电子邮件包含该酒店的预订号码、密码和地址。巴士抵达维尔纽斯的时间很晚,凌晨 3 点,我和孩子梦想着至少能睡几个小时。到达酒店后,我发现我没有必要的信息,既没有前门密码,也没有房间号码,也没有锁箱密码。在那里租了一个房间的比我幸运的女孩对我们非常友善,让我们进入大厅。在那里,我尝试给政府部门的人打电话或写信,但没有成功。我的孩子坐在袋子上,问我们为什么不能去睡觉,她应该去哪里厕所。我给他们发了几封电子邮件,但三天过去了,我还没有收到他们的回复,没有一句道歉的话。结果,我打电话给预订部门,他们告诉我,好吧,抱歉。早上5点,我被迫前往机场,和女儿一起睡在机场的座位上。我一生中从未见过更糟糕的服务。我不推荐给任何人!
The is a very clean, fresh and nice hotel with a great location. I found the staff very friendly and helpful and loved my little room which felt very cosy, clean and refurbished. It is clear that the place is run with care and it creates a very good fleeing for the guests. It anything negative, just to say somethingl, the water-pressure in the sink was a just little bit low—but hey, it is the old town, so what to expect, no problem what so ever for me. Everything else was so fantastic. I'd love to come back!