The room we booked (oceanfront) is facing public street, very noisy, loud music from cars and blocked by a lot of palm trees. We DID NOT get the room that we paid for and we paid a lot of money for the room!!!
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酒店回复: Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
5.0分
其他
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The property was beautiful! Everyone who worked there was super nice. The food was spectacular! Unfortunately, we did get harassed a little bit on the beach from the locals. The drive from the airport to the resort was rough! Very curvy. Besides that, we had a great trip!
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酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5.0分
情侣出游
The staff was the best I’ve ever experienced at an all inclusive. Not only great service but truly engaged with you.
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酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5.0分
情侣出游
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Everyone working their were very friendly and will to go above and beyond in fulfilling your needs.
The food in all the restaurants were above expectations.
We will be going back.
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酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5.0分
家庭亲子
The staff were so friendly and accommodating. The food was incredible and you will never want to leave the resort! The excursions were amazing.
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酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
3.0分
情侣出游
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Was not very happy people weren’t as nice as i expected food was horrible hotels outdated paid for a oceanfront view and the ocean view that I got was looking at the street and the ocean was across the street barely played music by the pool their main focus was trivia and bingo.. was told I wasn’t allowed in one of the restaurants because I wasn’t wearing a collared shirt then next morning went to breakfast and they wouldn’t let us in because my gf was wearing a bathing suit without a cover-up on top, which I don’t get because we’re on a beach resort for all the money that I spent was very disappointed
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酒店回复: Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
5.0分
情侣出游
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This resort is amazing! The staff are fabulous (Maryann from the gift shop and Glenda from the Sandals Travel Booking were 2 of our favorites). They go above and beyond, they make conversation with you as if you’re family. The resort is clean, the food is pretty good, the views are astounding. We will definitely be going back!
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酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5.0分
其他
We went for our honeymoon and it was all around perfect!
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酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
5.0分
情侣出游
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Best vacation property for romantic trip, lots of restaurants to choose from. Always great food and drinks. Staff is super friendly and want to help make sure you have a great day. Highly recommend this place.. just put your wallet in the safe when you get there because you won’t need it til you leave as everything is included !
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酒店回复: Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
4.0分
情侣出游
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The best thing about the property was the staff, especially the staff at the workout facility and pool -Nyah was terrific and her high energy helped make the work outs fun.
The cleaning staff was also great - especially Kishamka.
The fact that there were so many dining options as great, although we would have liked more local foods on the menus.
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酒店回复: Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
Too far from the airport
The room we booked (oceanfront) is facing public street, very noisy, loud music from cars and blocked by a lot of palm trees. We DID NOT get the room that we paid for and we paid a lot of money for the room!!!
The property was beautiful! Everyone who worked there was super nice. The food was spectacular! Unfortunately, we did get harassed a little bit on the beach from the locals. The drive from the airport to the resort was rough! Very curvy. Besides that, we had a great trip!
The staff was the best I’ve ever experienced at an all inclusive. Not only great service but truly engaged with you.
Everyone working their were very friendly and will to go above and beyond in fulfilling your needs.
The food in all the restaurants were above expectations.
We will be going back.
The staff were so friendly and accommodating. The food was incredible and you will never want to leave the resort! The excursions were amazing.
Was not very happy people weren’t as nice as i expected food was horrible hotels outdated paid for a oceanfront view and the ocean view that I got was looking at the street and the ocean was across the street barely played music by the pool their main focus was trivia and bingo.. was told I wasn’t allowed in one of the restaurants because I wasn’t wearing a collared shirt then next morning went to breakfast and they wouldn’t let us in because my gf was wearing a bathing suit without a cover-up on top, which I don’t get because we’re on a beach resort for all the money that I spent was very disappointed
This resort is amazing! The staff are fabulous (Maryann from the gift shop and Glenda from the Sandals Travel Booking were 2 of our favorites). They go above and beyond, they make conversation with you as if you’re family. The resort is clean, the food is pretty good, the views are astounding. We will definitely be going back!
We went for our honeymoon and it was all around perfect!
Best vacation property for romantic trip, lots of restaurants to choose from. Always great food and drinks. Staff is super friendly and want to help make sure you have a great day. Highly recommend this place.. just put your wallet in the safe when you get there because you won’t need it til you leave as everything is included !
The best thing about the property was the staff, especially the staff at the workout facility and pool -Nyah was terrific and her high energy helped make the work outs fun.
The cleaning staff was also great - especially Kishamka.
The fact that there were so many dining options as great, although we would have liked more local foods on the menus.