酒店回复: Thank you for taking the time to make me aware of your concerns. Feedback like yours serves as a tool and lets me know what is working well and what is not. My goal is to see that our guests have an amazing experience during their stay and I truly apologize that wasn't your experience. Thank you for your loyalty and I hope you will choose Best Western Plus New Orleans Airport again so we can give you the hospitality you deserve.
5.0分
其他
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酒店回复: Nury,Thank you for the perfect rating! We're glad you had a good stay and hope to welcome you again soon.
4.0分
商务出差
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翻译提供方：Google
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酒店回复: Thank you, Edgar, for your rating! We're glad you had an overall positive stay and hope to provide an even better experience next time.
5.0分
其他
Our stay was great, it gave safe and secluded. I would definitely stay here again!
4.0分
其他
Staff was curtious property was clean room was clean, but bed was a tad hard. I would definitely stay there again
4.0分
其他
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There were 2 minor things off but everything else was good. Enjoyed breakfast.
Spacious clean room. Very friendly staff at check in. All these at a rate lower than other places.
5.0分
情侣出游
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Arrived on a Saturday. Very surprised at the lack of heavy traffic on the road way. Staff at the front desk very helpful. Room was large clean , stocked with towels cups coffee machine, just about anything you need. A/C so cold had to turn the temp up. Comfortable bed, lots of light. I would definitely stay here again.
5.0分
家庭亲子
Even though it was in not attractive area the hotel was Clean and comfortable. The complimentary breakfast was good and the staff were friendly and helpful
4.0分
家庭亲子
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I don’t know how my reservation was messed up so I call ******* and fix the reservation BUT ******* did not call the hotel to inform of the changes so when I got there the lady had to change the dates and checked everything.
热情好客，超级专业的团队合作，风景优美的地区，肯纳市令人印象深刻，我们喜欢这里非常友好的人民，一切都很干净
接待处的女工作人员真的很不礼貌。我房间里的浴缸、冰箱和电视都坏了。这不应该是酒店的责任，但是，因为卡车司机的喇叭，所以很吵。
好的
好的
Our stay was great, it gave safe and secluded. I would definitely stay here again!
Staff was curtious property was clean room was clean, but bed was a tad hard. I would definitely stay there again
There were 2 minor things off but everything else was good. Enjoyed breakfast.
Spacious clean room. Very friendly staff at check in. All these at a rate lower than other places.
Arrived on a Saturday. Very surprised at the lack of heavy traffic on the road way. Staff at the front desk very helpful. Room was large clean , stocked with towels cups coffee machine, just about anything you need. A/C so cold had to turn the temp up. Comfortable bed, lots of light. I would definitely stay here again.
Even though it was in not attractive area the hotel was Clean and comfortable. The complimentary breakfast was good and the staff were friendly and helpful
I don’t know how my reservation was messed up so I call ******* and fix the reservation BUT ******* did not call the hotel to inform of the changes so when I got there the lady had to change the dates and checked everything.