酒店回复: Nury,Thank you for the perfect rating! We're glad you had a good stay and hope to welcome you again soon.
4.0分
商务出差
原文
翻译提供方:Google
好的
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酒店回复: Thank you, Edgar, for your rating! We're glad you had an overall positive stay and hope to provide an even better experience next time.
5.0分
家庭亲子
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Lots of parking and they have available airport parking. It is very convenient and quiet. I did not get up early enough to see breakfast. Nice big rooms. We definitely will be back.
4.0分
其他
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The hotel was decent, although you could probably find better for the money. Room was clean. Bedding was clean but not very comfortable. The walls are paper thin and i was kept awake by the person in the next room snoring. The breakfast consists of a decent coffee machine, a juice and yogurt machines that were not working properly and put out overly sweet and sour product. The breads did not taste fresh. The eggs looked like powder patties. The waffles were good but the machine kept jamming up. During this time no one could be found manning the desk to ask for help with the machines. We ended up going to the Waffle House down the street the last morning for a real breakfast. I will not stay here again.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear the room and bedding were clean, but we’re sorry that comfort, noise, and breakfast quality did not meet your expectations. This is not the experience we aim to provide.Your comments regarding the breakfast equipment, food freshness, and front desk availability have been shared with our team for review and improvement. We appreciate your honesty and regret that your stay left you disappointed.
5.0分
情侣出游
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Didnt do breakfest because of early flight. The young guy at the counter was excellent. Computers were down and he handled it like pro. You need to keep this guy. We brought him pizza from brick oven. Thats how good he was. Didnt make yall problem, our problem.
2.0分
商务出差
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The bathroom in the room was a little neglected in terms of cleanliness, but what caught my attention the most was that the staff knocked on my door at 10:20 am and I was supposed to leave at 11 am. Otherwise, the staff was friendly.
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酒店回复: Thank you for sharing your feedback with us. We apologize for the cleanliness concern in the bathroom and for the early knock before the 11 AM checkout time — we understand how inconvenient that can be. We will remind our team to respect posted checkout times and strengthen our room inspection process. We are glad to hear the staff was otherwise friendly, and we hope to have another chance to provide you with a smoother stay.
热情好客,超级专业的团队合作,风景优美的地区,肯纳市令人印象深刻,我们喜欢这里非常友好的人民,一切都很干净
房间宽敞。可提供送餐服务。
早餐选择太少了。
接待处的女工作人员真的很不礼貌。我房间里的浴缸、冰箱和电视都坏了。这不应该是酒店的责任,但是,因为卡车司机的喇叭,所以很吵。
好的
好的
Lots of parking and they have available airport parking. It is very convenient and quiet. I did not get up early enough to see breakfast. Nice big rooms. We definitely will be back.
The hotel was decent, although you could probably find better for the money. Room was clean. Bedding was clean but not very comfortable. The walls are paper thin and i was kept awake by the person in the next room snoring. The breakfast consists of a decent coffee machine, a juice and yogurt machines that were not working properly and put out overly sweet and sour product. The breads did not taste fresh. The eggs looked like powder patties. The waffles were good but the machine kept jamming up. During this time no one could be found manning the desk to ask for help with the machines. We ended up going to the Waffle House down the street the last morning for a real breakfast. I will not stay here again.
Didnt do breakfest because of early flight. The young guy at the counter was excellent. Computers were down and he handled it like pro. You need to keep this guy. We brought him pizza from brick oven. Thats how good he was. Didnt make yall problem, our problem.
The bathroom in the room was a little neglected in terms of cleanliness, but what caught my attention the most was that the staff knocked on my door at 10:20 am and I was supposed to leave at 11 am. Otherwise, the staff was friendly.