酒店回复: Thank you for sharing your experience. We’re delighted to know you enjoyed the comfortable bed, clean fitness area, and convenient location near the Petrified Forest. We appreciate your feedback about the ice machine and room odor, and our team will review these concerns to ensure improvements are made. We value your comments and hope to welcome you back to the Green Tree Inn Holbrook for an even better stay.
3.0分
其他
原文
翻译提供方：Google
隔壁有一家餐馆真好
4.0分
其他
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The room was clean and well laid out. I appreciated the good night light on n the bathroom. But the steep, narrow outdoor stairs to the second floor were difficult for me. The staff I had contact with varied from friendly to remote.
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酒店回复: Thank you for your thoughtful review. We’re glad to hear you enjoyed the clean and comfortable room and found the layout convenient, especially the bathroom lighting. We appreciate your comments regarding the stairs and staff interactions, as this helps us improve the guest experience. Your feedback is valuable to us, and we hope to welcome you back to the Green Tree Inn Holbrook for an even more enjoyable stay.
4.0分
家庭亲子
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The rooms were well equipped and very comfortable . We stayed three nights and each day when we came back to our room our room keys didn’t work. Whatever systematic error didn’t seem important to the staff.
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酒店回复: Thank you for taking the time to share your experience. We’re pleased to know you found your room comfortable and well equipped, but we’re sorry to hear about the key card issue you encountered during your stay. Your feedback is important, and we’ll review this matter with our team to ensure it’s addressed promptly. We appreciate your patience and hope to provide a smoother experience on your next visit to the Green Tree Inn Holbrook.
4.0分
其他
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Friendly staff clean room comfortable bed nice to see you the continental breakfast was perfectly adequate the only minor issue we had was it was fairly noisy people walking upstairs was loud you could hear people taking baths or running water but I would stay here again
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酒店回复: Hi Sally,Thank you for sharing your detailed feedback! We’re glad you found our staff friendly, your room clean, and the bed comfortable. We also appreciate your comments regarding noise, we’ll continue to explore ways to minimize disturbances for our guests.We’re thrilled to hear you’d stay with us again and look forward to welcoming you back to Green Tree Inn on your next visit!
5.0分
其他
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Clean, Comfy, Great Staff!
Excellent staff! Super friendly and welcoming! Good truck/trailer parking easy on/off. Clean rooms, comfy beds. Will stay here again on our cross-country trips !
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酒店回复: Thank you for sharing such kind words about your experience at the Green Tree Inn Holbrook. We’re thrilled to know you found the rooms clean, the beds comfortable, and our team welcoming and friendly. It’s also great to hear our convenient parking made your stay easier. We truly appreciate your recommendation and look forward to hosting you again on your next cross-country trip.
一切都很满意，酒店位于石化森林国家公园和佩奇之间，地理位置优越，值得推荐。
小心！有虫子！
以前我一直很喜欢住在这里。但昨晚可不一样！我们住的房间——12号房——有臭虫！！！我们通知了前台，她让我们和经理Tracy谈了谈。Tracy说房东会给我打电话，但之后就杳无音信了。大家小心！
毛巾上有头发。晚班员工还不错，早班员工态度很差。我下车时，不小心踩空掉进一个坑里，摔了一跤，扭伤了脚踝。他们只有双氧水和棉球可以敷。他们给了我们经理的邮箱地址，但一直没有收到回复。早餐糟透了。
房间里弥漫着一股刺鼻的漂白剂或清洁剂的味道，我不得不半夜躲进车里。结果头疼欲裂，哮喘也开始发作了。以后再也不会来这里了。
床很舒服，健身房非常干净。可惜制冰机坏了。
房间里有刺鼻的气味。
位置很好，靠近石化森林
隔壁有一家餐馆真好
The room was clean and well laid out. I appreciated the good night light on n the bathroom. But the steep, narrow outdoor stairs to the second floor were difficult for me. The staff I had contact with varied from friendly to remote.
The rooms were well equipped and very comfortable . We stayed three nights and each day when we came back to our room our room keys didn’t work. Whatever systematic error didn’t seem important to the staff.
Friendly staff clean room comfortable bed nice to see you the continental breakfast was perfectly adequate the only minor issue we had was it was fairly noisy people walking upstairs was loud you could hear people taking baths or running water but I would stay here again
Clean, Comfy, Great Staff!
Excellent staff! Super friendly and welcoming! Good truck/trailer parking easy on/off. Clean rooms, comfy beds. Will stay here again on our cross-country trips !