-22 deg c out side room 15 deg inside no heat, hotel staff really didnt care gave us a small radiant heater with no fan. Slept in cloths all night just to stay alive. 1 adult and on 13 year old kid for a hockey tournament. Stay away from this place just more concerned about taking you money than actually caring about their hotel guest. So sad this is apart of the Wyndham line if hotels should be removed from the Wyndham Name.
1.0分
情侣出游
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This property is a terrible eye sore when you drive up to it, it almost looks abandoned. When we arrived, the office was closed and we had to go to the gas station next door to get a key. I was handed a form to sign and initial and there was no explanation or time to read what I was signing. The air conditioner was blasting when we walked in and there was no explanation anywhere of how to operate the temperature. It was either too cold and loud or too hot. The beds are lumpy and to top it off we found a small bug crawling in our bed on the second night. On closer inspection, there was stains on the sheets that looked like small blood spots, likely from these bugs. We did report the bug in the bed with a note beside it asking that the bedding be completely changed on both beds. We received a note back that night on the bed that said "Done, sorry about that". So while the bedding was changed, there was nothing done to compensate for this. Each morning the hand towel that we left by the sink (because there were no towel rack) was removed from the room without being replaced. It was a good thing we were only staying 3 nights as that is all the towels we had. The shower head was dead, there was a small stream of water coming out but if we tried to adjust it, it sprayed the ceiling instead. The coffee pod in the room was "replaced" with green tea on day 2 so that was the end of the coffee. We needed ice and there was an ice bucket in the room but each time we tried to go to the office to get some, it was closed. We went to the gas station and they tried to help by taking ice out of their soda fountain machine for us. On the second night we arrived back with nowhere to park. They have fewer stalls than rooms so we ended up parking in an abandoned part of the compound. On our morning to check out, the office was once again not open. We went back to the gas station and he took our key and wrote down that we were gone but he couldn't actually check us out or give us a receipt. When I asked him to make a note that we wanted one, he said I would need to call the office to request it. I asked why he couldn't give the front desk the message, he just argued that it wasn't likely that they would respond. I guess he saw my annoyance and must have made a note because I did get my emailed receipt a few hours later. The only good things about this stay was the fridge was clean and running, the water in the bathroom tap was hot and the motel is relatively close to the lake where we were fishing. This stay will be a "never again".
3.0分
情侣出游
Jacuzzi was good but there was no shower. The room had several areas that need to be repaired. There was leftover food in our fridge when we arrived.
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酒店回复: Thank you for sharing your feedback. We apologize for the inconvenience caused by the leftover food in the fridge and the maintenance issues you encountered. Please note that our Jacuzzi suite does not include a shower, but a shower handle is attached to the Jacuzzi tub for your convenience. We appreciate your comments and will work to improve our room repairs to ensure a better experience in the future.
3.0分
商务出差
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Old hotel average cleanliness at best. Parking area felt unsecure, police in parking lot most of the evening. Lots of lurkers in area. No dining options nearby to accomodate food allergies when i traveled through. Not the worst but better value up the road.
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酒店回复: Thank you for your feedback. We’re sorry your stay didn’t meet expectations. We appreciate your comments regarding cleanliness, safety, and nearby dining options, and we’ll share them with our team as we continue to improve. We hope you’ll consider staying with us again in the future.
5.0分
其他
Simple motel that was clean and had a quick check-in/check-out process. It’s not the newest, but since it was clean I didn’t mind. Would stay again!
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酒店回复: We appreciate your time to give a review. It is always a pleasure to receive positive feedback.
4.0分
情侣出游
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We arrived early and were allowed to use the room ahead of the time at which the booking said it would be available.
The bed was comfortable and breakfast was provided at an adjacent restaurant. The breakfast was good.
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酒店回复: We appreciate your time in giving a review. It is always a pleasure to receive positive feedback.
4.0分
其他
Loved the Great Bear cafe in the store next door for breakfast. The breakfast burritos and hash browns were delicious.
酒店回复: We appreciate your time in giving a review.
5.0分
情侣出游
Friendly staff, clean room. Air conditioning worked well! Good value
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酒店回复: We appreciate you taking the time to share your feedback and rating with us
3.0分
商务出差
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Very clean and friendly however I specifically booked the jacuzzi suite to enjoy a bath at the end of the day and there wasn’t any hot water for the entire evening.
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酒店回复: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the lack of hot water during your stay. We appreciate your kind words about our cleanliness and friendly staff, and we hope to have the opportunity to provide a better experience in the future.
4.0分
情侣出游
Hotel is very close to hiway other than that it was good
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酒店回复: Thank you for your feedback! We’re glad you enjoyed your stay overall. We hope to welcome you back again soon.
-22 deg c out side room 15 deg inside no heat, hotel staff really didnt care gave us a small radiant heater with no fan. Slept in cloths all night just to stay alive. 1 adult and on 13 year old kid for a hockey tournament. Stay away from this place just more concerned about taking you money than actually caring about their hotel guest. So sad this is apart of the Wyndham line if hotels should be removed from the Wyndham Name.
This property is a terrible eye sore when you drive up to it, it almost looks abandoned. When we arrived, the office was closed and we had to go to the gas station next door to get a key. I was handed a form to sign and initial and there was no explanation or time to read what I was signing. The air conditioner was blasting when we walked in and there was no explanation anywhere of how to operate the temperature. It was either too cold and loud or too hot. The beds are lumpy and to top it off we found a small bug crawling in our bed on the second night. On closer inspection, there was stains on the sheets that looked like small blood spots, likely from these bugs. We did report the bug in the bed with a note beside it asking that the bedding be completely changed on both beds. We received a note back that night on the bed that said "Done, sorry about that". So while the bedding was changed, there was nothing done to compensate for this. Each morning the hand towel that we left by the sink (because there were no towel rack) was removed from the room without being replaced. It was a good thing we were only staying 3 nights as that is all the towels we had. The shower head was dead, there was a small stream of water coming out but if we tried to adjust it, it sprayed the ceiling instead. The coffee pod in the room was "replaced" with green tea on day 2 so that was the end of the coffee. We needed ice and there was an ice bucket in the room but each time we tried to go to the office to get some, it was closed. We went to the gas station and they tried to help by taking ice out of their soda fountain machine for us. On the second night we arrived back with nowhere to park. They have fewer stalls than rooms so we ended up parking in an abandoned part of the compound. On our morning to check out, the office was once again not open. We went back to the gas station and he took our key and wrote down that we were gone but he couldn't actually check us out or give us a receipt. When I asked him to make a note that we wanted one, he said I would need to call the office to request it. I asked why he couldn't give the front desk the message, he just argued that it wasn't likely that they would respond. I guess he saw my annoyance and must have made a note because I did get my emailed receipt a few hours later. The only good things about this stay was the fridge was clean and running, the water in the bathroom tap was hot and the motel is relatively close to the lake where we were fishing. This stay will be a "never again".
Jacuzzi was good but there was no shower. The room had several areas that need to be repaired. There was leftover food in our fridge when we arrived.
Old hotel average cleanliness at best. Parking area felt unsecure, police in parking lot most of the evening. Lots of lurkers in area. No dining options nearby to accomodate food allergies when i traveled through. Not the worst but better value up the road.
Simple motel that was clean and had a quick check-in/check-out process. It’s not the newest, but since it was clean I didn’t mind. Would stay again!
We arrived early and were allowed to use the room ahead of the time at which the booking said it would be available.
The bed was comfortable and breakfast was provided at an adjacent restaurant. The breakfast was good.
Loved the Great Bear cafe in the store next door for breakfast. The breakfast burritos and hash browns were delicious.
Friendly staff, clean room. Air conditioning worked well! Good value
Very clean and friendly however I specifically booked the jacuzzi suite to enjoy a bath at the end of the day and there wasn’t any hot water for the entire evening.
Hotel is very close to hiway other than that it was good