酒店回复: Ivy, the team members at Kissel Uptown Oakland are glad you appreciated the lobby and their warm service. Your feedback about the water and cooling in your room is valued, and the team always strives to ensure comfort and convenience for every guest. It’s wonderful to know you enjoyed the neighborhood and had a pleasant overall experience at Kissel Uptown Oakland.
4.0分
商务出差
原文
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我更喜欢万豪酒店
优点：员工非常友好和乐于助人，房间也相当不错。也许有点小。床很舒服。它配备了 USB 设备供您的设备使用。
酒店回复: Thank you for your feedback! We appreciate your comments and will work on improvements.
5.0分
其他
原文
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奥克兰市中心的绝佳选择
很棒的酒店。员工友好，干净舒适，位置优越。一定会再次入住这里。
5.0分
其他
原文
翻译提供方：Google
第三次入住
干净、舒适、安静，工作人员友好，再次带来美好的入住体验。
5.0分
其他
原文
翻译提供方：Google
房间很棒，工作人员也很友好。饮料和食物都很棒！
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酒店回复: Lance, thank you for staying with us at Kissel Uptown Oakland. We're delighted you loved your experience, and it's fantastic to hear you enjoyed the rooms and the hospitality from our team. We're glad the drinks and food met your expectations as well. Looking forward to welcoming you back!
5.0分
家庭亲子
Beautiful property and rooms! The staff was amazing and the food at the bar was definitely a great way to end a busy day! Will go again!
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酒店回复: Russell, the team is thrilled you enjoyed your stay at Kissel Uptown Oakland. It’s wonderful to hear you appreciated the beautiful surroundings, warm hospitality, and delicious offerings at the bar. We’re looking forward to welcoming you back soon!
4.0分
其他
Very nice and thoughtfully designed property in Oakland where there are very few options.
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酒店回复: Catherine, it’s wonderful to hear you enjoyed your stay at Kissel Uptown Oakland. The team appreciates your kind words about the unique design and atmosphere. We hope to welcome you back soon.
5.0分
商务出差
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I was in town to deal with family matters that were emotional and draining, and which required me to make several changes to my reservation. Staff were compassionate and helpful in dealing with those changes and with me when I was having a hard time emotionally. I will return again as I am deeply appreciative of the service I received..
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酒店回复: Ivragene, it’s wonderful to hear you felt supported by the team at Kissel Uptown Oakland during your time in town. The team appreciates your kind words and looks forward to welcoming you back whenever you need a comfortable place to stay.
整体还是不错的
房间又大又干净。
大堂很漂亮，员工也很友善。唯一的缺点是，我们被告知房间里会有两瓶水，但当我们终于回到房间时，却发现只有一瓶水（我们一共住三个人），这让我们很失望。第二天，我们向前台要了几瓶水，前台好心地给了我们三瓶。当我们回到房间时，发现有一瓶水已经打开了。真是有点奇怪。房间里的空调也坏了，但其他一切都很好，周围环境也感觉很安全、干净。
我更喜欢万豪酒店
优点：员工非常友好和乐于助人，房间也相当不错。也许有点小。床很舒服。它配备了 USB 设备供您的设备使用。
缺点：其他座位不太舒服。房间里的椅子和沙发坐起来不舒服。另外还有 15 美元/天的“目的地费”和 52 美元/天的代客停车费（除非您想开车在奥克兰市中心寻找街边停车位，否则别无选择。祝你好运。）他们想成为丽兹酒店。我宁愿住在万豪酒店。
奥克兰市中心的绝佳选择
很棒的酒店。员工友好，干净舒适，位置优越。一定会再次入住这里。
第三次入住
干净、舒适、安静，工作人员友好，再次带来美好的入住体验。
房间很棒，工作人员也很友好。饮料和食物都很棒！
Beautiful property and rooms! The staff was amazing and the food at the bar was definitely a great way to end a busy day! Will go again!
Very nice and thoughtfully designed property in Oakland where there are very few options.
I was in town to deal with family matters that were emotional and draining, and which required me to make several changes to my reservation. Staff were compassionate and helpful in dealing with those changes and with me when I was having a hard time emotionally. I will return again as I am deeply appreciative of the service I received..