酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you and your family enjoyed your stay with us during your daughter’s Marine Corps graduation, what a special occasion! It was truly our pleasure to host you during such an important celebration. We appreciate your kind words and hope to welcome you back whenever your travels bring you to the area again.
5.0分
家庭亲子
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Our room was very clean and smelled nice! The staff was so friendly and greeted us each time we entered or were in our way out! We will highly recommend to family and friends! Thank you!! See you in the future 😊
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that your room was clean and inviting, and that our team’s friendly greetings made a positive impression during your stay. We truly appreciate your recommendation to family and friends—it means a lot to us. We look forward to welcoming you back in the future for another memorable visit!
5.0分
其他
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Staff is above and beyond. We had to change our initial room.It was done instantly and smoothly.
We left a credit card at the front desk and Leesa went beyond the or
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that our team went above and beyond to make your stay seamless, especially with your room change. We’re also glad that Leesa took extra care with your credit card, she’ll be delighted to hear your kind words. Providing exceptional and attentive service is very important to us, and we’re so happy it made a difference during your visit. We look forward to welcoming you back in the future!
5.0分
情侣出游
The customer service was great! Shea was amazing and made us laugh! Our room was very clean! When we come back to visit we will be staying here again!
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that Shea made your stay enjoyable and brought some laughter to your visit. It’s great to know that your room was very clean and that you felt well taken care of by our team. We can’t wait to welcome you back on your next visit, it will be our pleasure to host you again!
4.0分
商务出差
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Check in easy. Clean room. Quiet. Only issue at check in, frint desk clerk said water would be shut of for 2hours from 7pm. I arrived around 620pm. Had to wait to shower. No soap in room upon arrival, had to go to front desk to ask for some. Clean room. Air worked good. There was some hair clogged in shower drain. Breakfast food variety was good; better than other hotels I've stayed at.
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酒店回复: Thank you for taking the time to share your feedback! We’re glad to hear that you enjoyed your clean, quiet room and found check-in easy. We apologize for the inconvenience with the temporary water shut-off and the missing soap upon arrival, your comments will be shared with our team to ensure better communication and room preparation in the future. We’re also happy to know you enjoyed our breakfast selection and that your room’s air conditioning worked well. We appreciate your detailed review and hope to welcome you back for an even smoother stay next time!
2.0分
其他
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I had to have the staff reset the A/C fan to auto as it wouldn't change for me. My bill at checkout was wrong as I was quoted $129 a night by *******, but my bill showed $129 for the first 2 nights and $209 for the third night.
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酒店回复: Ms. Derosa, thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced with the A/C settings and the billing discrepancy at checkout. Your comments help us improve, and we’ll be sure to review these issues with our team to ensure they’re addressed promptly. Please feel free to contact our front desk directly so we can assist in resolving the billing concern. We hope you view this incident as an isolated one and not indicative of the service we strive to provide. We look forward to the opportunity to welcome you back for a smoother stay in the future.
5.0分
其他
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Beautiful rooms. The room was specious and by far the nicest room I have stayed in at a hotel . The staff was very friendly also. Will always look for this hotel when needed.
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酒店回复: Mr. Hale, thank you so much for your wonderful review! We’re thrilled to hear that you found your room spacious and enjoyable, and that our team made such a positive impression. It means a lot to know we’ll be your go to hotel in the future, and we can’t wait to welcome you back for another exceptional stay!
4.0分
情侣出游
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The hotel is in a convenient location. The staff were very friendly and the room was spacious and clean. My only complaint would be the breakfast, the scrambled eggs were very watery, they looked cooked and dry but when you eat it it’s very watery, very weird.
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酒店回复: Ms, Rivera, thank you for taking the time to share your feedback! We’re delighted to hear you enjoyed our friendly team and clean rooms. We appreciate your comments about the breakfast and the scrambled eggs, we’ll be sure to review the process with our kitchen team to ensure improvements are made. Please accept our sincere apologies, we strive to exceed our guests expectations every day. We hope to welcome you back again soon!
5.0分
其他
Everything you need
Everything was perfect, as Springhill are!
It was is great proximity for our needs. We always enjoy our stays! Thank you to all the staff!
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酒店回复: Mr. Fogle, thank you so much for your wonderful review! We’re thrilled to hear everything was perfect and that SpringHill Suites Beaufort continues to meet your expectations. It’s great to know our location worked well for your needs, and we truly appreciate your kind words about our team. We look forward to welcoming you back for another great stay!
这家酒店不错，房间很大很舒服。床单洁白，床也很舒适。早餐非常棒。
非常好，我们很喜欢。我女儿海军陆战队毕业典礼那周，我们住在这家很棒的酒店。非常感谢！
Our room was very clean and smelled nice! The staff was so friendly and greeted us each time we entered or were in our way out! We will highly recommend to family and friends! Thank you!! See you in the future 😊
Staff is above and beyond. We had to change our initial room.It was done instantly and smoothly.
We left a credit card at the front desk and Leesa went beyond the or
The customer service was great! Shea was amazing and made us laugh! Our room was very clean! When we come back to visit we will be staying here again!
Check in easy. Clean room. Quiet. Only issue at check in, frint desk clerk said water would be shut of for 2hours from 7pm. I arrived around 620pm. Had to wait to shower. No soap in room upon arrival, had to go to front desk to ask for some. Clean room. Air worked good. There was some hair clogged in shower drain. Breakfast food variety was good; better than other hotels I've stayed at.
I had to have the staff reset the A/C fan to auto as it wouldn't change for me. My bill at checkout was wrong as I was quoted $129 a night by *******, but my bill showed $129 for the first 2 nights and $209 for the third night.
Beautiful rooms. The room was specious and by far the nicest room I have stayed in at a hotel . The staff was very friendly also. Will always look for this hotel when needed.
The hotel is in a convenient location. The staff were very friendly and the room was spacious and clean. My only complaint would be the breakfast, the scrambled eggs were very watery, they looked cooked and dry but when you eat it it’s very watery, very weird.
Everything you need
Everything was perfect, as Springhill are!
It was is great proximity for our needs. We always enjoy our stays! Thank you to all the staff!