Bed was great. Room was spacious and well laid out so I could sleep when partner woke up early. We had a king studio suite. Shower was just ok.
5.0分
其他
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Pool closed for weekend.
Room was fantastic but the amenities failed. Maintenance decided to close the pool on Friday/Saturday of all days for cleaning! Really, couldn’t they have done this on slower days like Monday/Tuesday!?! 3 kids were not happy. That was a miss Marriot.
5.0分
其他
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The staff was wonderful and the place was exceptionally clean. We stayed for our wedding in a King Suite and It was one of the best parts of our wedding. All of our guests raved about the hotel! The room we got for the price we paid blew our mind. Hope to have a reason to stay here again soon.
1.0分
其他
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We booked a King Suite. The receptionist told me they over booked and had no more King Suites. We stayed in the unit they had because we traveling for a funeral and didn’t really have time to look for another hotel. We travel quite a bit and never had this problem
2.0分
家庭亲子
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The interior of the hotel needs renovations. It looks new on the outside, but worn down on the interior. The room was surface cleaned but needs deep cleaning. The carpet and “wood” flooring in the hallway is worn. The hallway smelled like vomit. A few hours after we checked out, found an unexplained $20 charge on my credit card. Very disappointing.
房间宽敞明亮。
我订的是两居室。
房间不错,但是
水槽坏了。
食物垃圾处理器也坏了。
非常热。
淋浴间根本没办法阻止水流到地板上。排水管在淋浴间外面,离马桶只有一半。所以,如果你在等淋浴水变热的时候想去上厕所,你得站着,或者你的脚得泡在两英寸深的水中。真是难以置信。我拍了视频发给万豪酒店了。
糟糕的客户服务
周四我们办理入住时,前台工作人员更关注的是她的同事告诉她一些事情,或者她需要和他谈谈,而不是主动接待我并立即帮我办理入住。从威斯康星州长途驾车过来后,我只想快速便捷地办理入住,但显然没有得到这样的服务。在那一刻,我成了她的事后诸葛亮,或者说是次要的,她需要和她的同事谈谈,无论发生什么事。
酒店收了我250美元,就因为我入住期间房间门顶部裂了。总经理拒绝跟我沟通此事。为了我们无法控制的事情而收取费用,真是太不专业、太荒谬了。
很棒的泳池和超级干净的房间
Bed was great. Room was spacious and well laid out so I could sleep when partner woke up early. We had a king studio suite. Shower was just ok.
Pool closed for weekend.
Room was fantastic but the amenities failed. Maintenance decided to close the pool on Friday/Saturday of all days for cleaning! Really, couldn’t they have done this on slower days like Monday/Tuesday!?! 3 kids were not happy. That was a miss Marriot.
The staff was wonderful and the place was exceptionally clean. We stayed for our wedding in a King Suite and It was one of the best parts of our wedding. All of our guests raved about the hotel! The room we got for the price we paid blew our mind. Hope to have a reason to stay here again soon.
We booked a King Suite. The receptionist told me they over booked and had no more King Suites. We stayed in the unit they had because we traveling for a funeral and didn’t really have time to look for another hotel. We travel quite a bit and never had this problem
The interior of the hotel needs renovations. It looks new on the outside, but worn down on the interior. The room was surface cleaned but needs deep cleaning. The carpet and “wood” flooring in the hallway is worn. The hallway smelled like vomit. A few hours after we checked out, found an unexplained $20 charge on my credit card. Very disappointing.
I would not stay there again.