酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, the beautiful scenery, and our breakfast. It’s truly an honor to know that you will choose to stay with us every time you visit Paris.We look forward to welcoming you back soon.Bathilde Milandou Quality Manager - SO/ Paris
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the service from our front desk and room service teams.However, we sincerely apologize for the issues you experienced with the cleaning of your room. Forgetting to empty the trash, not replacing the toilet paper, or leaving hair in the bathroom is in no way the level of service we aim to provide to our guests. A reminder has been given to the teams concerned to ensure that such issues do not occur again.We hope to have the opportunity to welcome you again and provide a stay that fully reflects the high standards we strive for.Bathilde Milandou Quality Manager - SO/ Paris
酒店回复: Dear Guest,Thank you for your kind words. We are delighted to hear that you enjoyed your stay and appreciated our convenient location near Notre Dame. We look forward to welcoming you back to SO/ Paris on your next visit.Best regards,Bathilde Milandou Quality Manager - SO/ Paris
4.0分
标志性巴黎天际线景观房,1张特大床,塞纳河和埃菲尔铁塔景观
商务出差
原文
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这家酒店很棒,地理位置优越,服务也很好。特别是景色非常美,强烈推荐给所有游客。
点评来源 Trip.com
2人觉得有用
5.0分
精选房 - 屋顶景观 - 特大床/双床 - 俯瞰巴黎屋顶风光
家庭亲子
酒店地理位置不错,房型也好
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酒店回复: Dear Hogan,Thank you for sharing your feedback. We are pleased to hear that you appreciated our convenient location and the variety of room types. Your kind words are much appreciated.We look forward to welcoming you back on your next visit to Paris.Bathilde Milandou Quality Manager - SO/ Paris
地理位置方便 景色优美
酒店早餐很好吃!
每回去巴黎都会选择入住这个酒店
酒店地理位置优越,离地铁站只有几分钟的步行路程。所有的员工都很友善有礼。Bonnie餐厅非常棒。
地理位置在塞纳河边,步行去玛黑区大概15分钟,但到哪里都需要打uber20欧左右,优点是:很新,房间不算大但设计很不错。
服务:大堂工作人员服务一般,有点mean,帮忙巴黎寄到波尔多一个童装,后来看快递费收了65欧,也没给任何收据。
等了超过一个小时才拿到给宝宝的牛奶,时间太久了。
我对这家酒店挺不满意的。从我们入住的第一天起,我们就开始询问是否能从第三晚开始升级到套房,因为我们总共要住四晚。每天我们都问能否看一下套房(看看是否合适),但得到的借口总是经理很忙,房间稍后才有空(但我们从未能看到任何空房),等等。直到第三天我们再次要求升级套房时,得到的答复却是“不,套房都订满了”,完全没有后续跟进,沟通也很差。
再说房间本身,马桶冲水强得离谱,即使盖上马桶盖,水也会因为压力溅出来,这意味着马桶里的水会溅到马桶圈上……非常不卫生。
我们住的第三晚,淋浴喷头软管和手持花洒也松脱了;幸运的是,工程团队来得很快,并及时修好了。
整体服务挺好的,尤其是前台和送餐服务。就是房间打扫不是很仔细,有一天垃圾桶忘记清理,有一天抽纸用完了也没有替换,有一天浴室头发没有清理
这绝对是我在巴黎住过的最差的酒店。酒店服务很糟糕,我等了四个小时才办理入住。酒店员工根本不关心客人的行李,甚至连问候都没有。至于酒店设施:浴室一团糟,而且是男女共用的厕所。淋浴间的管道一直发出噪音,让人非常焦虑。这个价格的酒店怎么能这么差劲!
巴黎的酒店非常赞,距离圣母院步行12分钟
这家酒店很棒,地理位置优越,服务也很好。特别是景色非常美,强烈推荐给所有游客。
酒店地理位置不错,房型也好