酒店回复: Dear Valued Guest,Warmest greetings from the lovely island of Phu QuocMay I say that it was a real pleasure to read you review on social media and I would like to sincerely thank you for writing such kind words.A hotel is only as good as the service it provides and I was delighted to learn that you regarded the Wyndham Garden Grandworld Phu Quoc team so highly. As the newest member of the international chain of Wyndham hotels and resorts in Phu Quoc we put a lot of time and effort in ensuring that we follow the group’s core values and brand standard and that our staff are perfectly suited to work in a hospitality environment which offers outstanding levels of sincere, personal service for a memorable stay.As you enjoyed your time with us so much we would be delighted with the pleasure of your family again on your next visit to the beautiful island of Phu Quoc.Best regards,Hotel managementWyndham Garden Grandworld Phu Quoc.
酒店回复: Dear Valued Guest,Warmest greetings from the lovely island of Phu Quoc.Thank you for taking the time to share your experience at the Wyndham Garden Grandworld Phu Quoc Hotel!We are pleased to hear that you enjoyed your recent stay and were satisfied with the quality of service provided by the hotel's staff. According to your comments about the infrastructure of the Hotel, we have carefully considered it and will improve it when there is a renovation plan in the future.It is always a pleasure to welcome you and your family, on behalf of all the staff at Wyndham Garden Grandworld Phu Quoc, I look forward to welcoming you back one day soon.Best Regards,Hotel managementWyndham Garden Grandworld Phu Quoc.
酒店回复: Dear Valued Guest,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback regarding your stay at Wyndham Garden Grandworld Phu Quoc. We read each and every correspondence from our guests as it allows us to find out what we are doing right and, more importantly, areas in which we can enhance our guests’ experience.I would like to say that it was a genuine pleasure to serve you during your time with us and we look forward to welcoming you back in the very near future.Best regards,Hotel managementWyndham Garden Grandworld Phu Quoc.
酒店回复: "Dear Valued Guest,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback regarding your stay at Wyndham Garden Grandworld Phu Quoc. We read each and every correspondence from our guests as it allows us to find out what we are doing right and, more importantly, areas in which we can enhance our guests’ experience.I would like to say that it was a genuine pleasure to serve you during your time with us and we look forward to welcoming you back in the very near future.Best regards,Hotel ManagermentWyndham Garden Grandworld Phu Quoc"
酒店卫生不错,环境也好。泳池有一个大大的滑梯。孩子们很喜欢去玩,入住的第二天就去玩了一上午,离沙滩很近,可以走路或者坐酒店的接驳车,离富国大世界也是很近,我们晚餐都是走路去富国大世界吃的。酒店唯一的不足就是早餐不好吃,虽然餐厅很大,很多区,但是品质不太好。
酒店泳池不错,但整体感觉乱糟糟的,房间也比较老旧,一股臭味,离富国岛珍珠乐园和富国岛动物园非常近,门口就有免费班车,走到大世界几分钟,地理位置不错。
很棒的酒店。所有员工都很友好乐于助人。泳池特别好玩,尤其是对孩子们来说,因为有游乐设施。儿童俱乐部也很不错,你可以把孩子放在那里。最棒的是,他们早餐还有清真食物区。为他们的努力点赞。他们还提供免费班车前往野生动物园、珍珠岛游乐园以及大世界。
酒店位于北部靠近富国大世界,从机场坐17路大约需要1小时左右。有酒店到海边的摆渡车,早餐比较丰富,房间不太大,装修一般。
我在富国岛大世界温德姆花园酒店度过了一个美妙的夜晚。酒店设计精美,设施现代化,氛围令人放松。工作人员非常友好热情,让我感觉宾至如归。房间宽敞、干净,配备了我舒适入住所需的一切。我还很喜欢这里多样化的餐饮选择,以及靠近当地景点的便利位置。总的来说,这是一次很棒的体验,我绝对会向所有来富国岛的游客推荐这家酒店!
酒店地理位置绝佳,无论是去乘坐穿梭巴士、前往大世界购物中心,还是沿着海滩散步,都非常方便。这个价格能住到这样的酒店简直是物超所值,下次来我一定还会选择这里!
当我进入房间时,发现电视收不到任何越南电视频道,而且淋浴下水道堵塞了。但他们很快就解决了这些问题,这一点很好。自助早餐很不错。从机场到酒店有免费巴士很方便,但酒店离市中心有点远。
我们一家三口在富国岛温德姆花园酒店度过了一段非常愉快的时光。酒店的景色太美了,水上乐园非常适合带孩子一起玩。早餐也很丰盛可口,每天早上都能幸福地开始新的一天。特别感谢前台的DENAL,他用韩语为我们提供了非常亲切细致的帮助,让我们住得更舒适。如果下次再来富国岛北部,我一定还会选择入住这家酒店。
虚假宣传和无礼的管理——令人失望的住宿体验
⭐☆☆☆☆
我在温德姆花园大世界酒店预订了一间客房,期望能享受到宣传中宁静的“花园景观”。然而,我看到的却是一片路边的空地,里面堆满了枯萎的废弃树木和杂草丛生的灌木丛——根本算不上花园。这感觉完全是误导。
当我礼貌地提出这个问题时,经理TNI先生不仅没有提供帮助,反而与我争论,坚称这片被忽视的土地就是酒店的“花园景观”。他们没有提供任何解决方案,也没有表现出任何责任感。很明显,这里根本不重视顾客的反馈。
这种经历是不可接受的,尤其是一家以温德姆品牌运营的酒店。如果你期待轻松的景色和尊重的服务——请另寻他处吧。
房间不是特别大,但是酒店设施很完善,有大游泳池,滑梯,小朋友玩的儿童游乐园,早餐也很多选择,蛮丰盛的,而且门口就有去机场,去动物园,去游乐园的免费接驳班车,后门出去就是商业街,地理位置也很方便
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