酒店回复: Thank you for your amazing review and for sharing such detailed feedback! We’re delighted to hear you enjoyed your stay, especially the views and breakfast. We also appreciate your constructive comments regarding language services and room setup, which have been shared with our team as we continually strive to improve.We look forward to welcoming you back on your next visit.Many thanks,Dorsett Gold Coast Team
酒店回复: Thank you for your amazing review and detailed feedback! We’re delighted to hear you enjoyed our location, facilities, and service. We also appreciate your comments regarding cleanliness, which have been shared with our team as we continually strive to improve.We look forward to welcoming you back for another memorable stay.Many thanks,Dorsett Gold Coast Team
酒店回复: Thank you for your wonderful feedback and perfect score. We’re delighted to hear you enjoyed your stay and we hope to have the pleasure of welcoming you back again soon.Warm regards,Tayler and the Dorsett Gold Coast Team
酒店回复: Thank you for your review. We’re delighted to hear you enjoyed the convenient location and found the stay great value. It’s wonderful to know your experience was such a positive one, and we look forward to welcoming you back again soon.Warm regards,Tayler and the Dorsett Gold Coast Team
酒店回复: Thank you for taking the time to share your feedback. We sincerely apologise for the inconveniences you experienced during your stay, particularly regarding the cleanliness of your room and the lack of timely response from our team. This is certainly not the standard we strive to maintain, and we are addressing this with our housekeeping and guest services teams to ensure immediate improvements.We’re glad to hear that you enjoyed the beautiful view, our modern facilities, and the outdoor pool. However, we understand that these positives do not outweigh the frustrations you encountered.Your comments about the lack of disposable items and the inefficient service during peak season have been noted. We are currently reviewing our processes to make them more guest-friendly, especially during high-demand periods.We truly appreciate your feedback, it helps us improve. Should you consider giving us another chance in the future, we would love the opportunity to provide a much better experience.Kind Regards,ChristinaRooms Division Manager
酒店回复: Dear Suoyouyiqiedoutuise,Thank you for your wonderful review! We’re delighted you enjoyed your stay and look forward to welcoming you back to Dorsett Gold Coast soon.Warm regards,Tayler and the Dorsett Gold Coast team
个人感觉入住体验很不错。
优点：1.转角的落地窗视野+采光很棒；
2.酒店的wifi速度很快，覆盖范围很广；
3.酒店的自助早餐品种/质量不错，甚至有小笼包；
4.房间虽小，但是布局后合理，各种功能基本满足；
5.洗手间采光也非常好，同时有一整面的磨砂落地玻璃。如果是夏天来旅游的游客，简单清洗自己的贴身衣物后晾在洗手间内，配合上浴室的移门。半天时间衣物就能干了。
不足：
1.携程的显示有中文服务，但是我特地和前台确认了下，该酒店没有中文服务；
2.该房型的床边柜比较小，放东西的话空间比较局促（如P5）；
3.该房型没有正经配上椅子和桌子（但对我来说问标不大）；
4.酒店算是在一个小半岛里，每次走出来稍微要多走一丢丢路。
卫生：整体来说还是非常干净整洁的，但是如果作为一家五星奢华酒店可能还是有些差距的，比如床品上有一些浮灰和发黄的印记；
环境：作为gold coast的度假酒店地理位置还是非常有优势的距离海边沙滩冲浪都很便利；
设施：周边配套设施非常齐全，SpA游泳健身房就把咖啡馆、周边配套商场及**中心一应俱全，特别是酒店的室外泳池最令人难忘；
服务：没的说很棒！是五星酒店该有的标准
感觉这个就是快捷酒店的水平 也没有什么服务
窗帘拉不闭合，卫生间闷热
非常的糟糕的体验 非常不推荐！
酒店设施都非常新，早餐很丰盛，需要从三楼穿一下往里走就能看到吃早餐的地方。卫生也很好，如果不打扫卫生，挂一下牌子，还会给你10元的咖啡抵用券
酒店位置很便利，出行方便，离海边沙滩很近，周边还有很多美食餐厅和非常大的商超，价格合理，离机场打车半个小时。还有无边泳池。
卫生极差。灰尘遍布房间，床头灯、吹风机袋布满灰尘却无人打理。住了一晚身上有被虫子叮咬，与前台沟通后至今无回应！
房间设施较新，酒店外景色也很好，露天泳池很棒。但房间不提供任何一次性用品，虽然可以通过前台要取，但在旺季期间整个过程过于繁琐，酒店服务效率很差。
这是一家非常棒的现代化酒店，地理位置优越，靠近各种餐厅、商店（Broadbeach和太平洋购物中心），还有美丽的海滩、草坪区、足球场和烧烤场所。
泳池也很棒，可以在靠垫床上放松身心。
如果桑拿房和蒸汽房能免费使用就更好了，不过健身房和室外水疗中心（星光大厦）对于赛后恢复来说已经足够了。
我们七天的住宿期间不需要客房清洁服务，如果能因此获得一些抵扣积分就太好了，尽管我们在退房时得到了两张10澳元的代金券。
强烈推荐这家酒店！
放假很好，工作人员也非常热情，询问前台哪里可以用微波炉，前台直接让工作人员把微波炉送到了房间里，遗憾的是入住时泳池关闭了没有体验到有一点遗憾，其他一切都很好
黄金海岸的帝盛酒店地理位置绝佳，距离大型购物中心Pacific Fair仅隔一条街。附近餐饮选择丰富，步行10分钟即可到达海滩，酒店门口就是电车站。房间设施也相当不错，带有一个小阳台，打开窗户就能看到海景。美中不足的是淋浴水压有点小，而且地板沾水后会有些滑。但除了这些小瑕疵，我特别想表扬一下前台的Carter，他让我们感受到了宾至如归的温暖。
太棒了，我们很喜欢，感谢你们的服务，还为我们的周年纪念日准备了小惊喜——前台/客房服务、经理和Jin咖啡厅的员工都很可爱。我们会再来的。
附注：很喜欢你们推出的选择不打扫客房就能获得10美元代金券的活动。我们不喜欢客房被打扫，所以这个活动简直太棒了。我们还喝了冰抹茶拿铁。
来自11501房，9月18日-9月21日。