酒店回复: So sorry to hear about your negative experience! Being an apartment, not a hotel, we have to coordinate with our guests to organize the check-in. We apologize if the concierge was running late. We would have been happy to drop the adaptor off for you during your stay. They are usually provided, but since they are small sometimes go missing.
意大利之旅的低谷
意大利之旅非常美妙，但这次却令人极度失望。我们在公寓里遇到了很多问题，一开始没有人让我们进门。很多人发信息说 10 分钟后会到，但我们在外面等了 90 分钟也没人来。没有厕所，灯和水壶都坏了，因为插头和墙上的不一样。房东只是让我们去买东西，因为他们不会帮忙。里面非常冷、潮湿、不舒服。我们对此无能为力。