酒店回复: Bonjour Taiyangdangkongzhao,Thank you for taking your time to write this generous review of us. We are pleased to hear that you had a pleasant stay with us.We hope to welcome you back for another wonderful experience with us soon.Best regards,Sofitel Singapore City Centre
酒店回复: Bonjour,Thank you for staying with us! We’re truly sorry to hear that your experience fell short of expectations, and we sincerely appreciate your detailed feedback.We understand how important comfort, rest and attentive housekeeping are, especially during a short stay. As part of our sustainability commitment, we offer guests the option to opt-in for daily housekeeping, and we regret that your request was not fulfilled as intended. Please rest assured this has been highlighted to our housekeeping team to prevent future oversights.We also hear your concerns about soundproofing and the adjoining door, and we are sorry that this affected your sleep. For future stays, please don’t hesitate to inform us early—we’ll do our best to reassign rooms or assist in any way possible.Regarding the pillows, we’re sorry to hear that the ones in your room didn’t suit your preferences. We’d love to share that we offer a pillow menu with five different types to cater to various sleep needs—our team would have been happy to assist with a change anytime during your stay.Your feedback is invaluable in helping us improve, and we’re heartened to know that you found our location convenient for your travels. We hope to have the opportunity to welcome you back and provide a better experience next time.We look forward to welcoming you back again soon!Best regards,Sofitel Singapore City Centre
性价比很高的酒店 设施很新颖，房间也很干净➕
住在这里，我觉得非常的方便，去哪里打车也蛮近的。不过新加坡本来就没有多大啦
房间住得很舒适
酒店的早餐怎么说呢，可能有点不适合个人口味吧
其他都还蛮好的呢
跟孩子一起住的，位置不错，步行至鱼尾狮不到2公里，到vivacity也就3公里多，早餐丰富多样，房间挺大的，洗漱用品都是欧舒丹的。
因为这平台有差评，抱着忐忑的心试一试的，试完后:这些差评到底哪里来的？明明住起那么舒服的酒店！！！！特别是床太舒服啦
环境挺好，位置也不错
房间很好，尤其遇到了中国打扫阿姨。对我们特别好，每天都能睡得很踏实。自助早餐，我家娃娃超过6岁了，每天早上＋28新币，也挺划算。自助早餐，厨师也很友好
酒店楼下就地铁EW线，出行便利，附近有一些餐厅、特别韩式和日料比较多。前台小姐姐中文沟通没有障碍。每张大约80厘米的双床房。第一天送了蛇果。
这个索菲特是个环保酒店，入住就问你这了环保每天不会给你打扫入住三天后才打扫，问你同意不，我一共才住三天那不是等我退房才打扫。我说不可以，他们就做了登记，但是第二我们回来还是没有打扫，没有牙刷啥的，我就叫了客房服务，这个服务是你要啥才有给你送，但是态度挺好，牙膏也是小纸袋的。酒店环保没有瓶装水，卫生间有个单独的直饮龙头。房间隔音非常差，第二天隔壁住进来几个女孩子，嘻嘻哈哈有说有笑折腾了一晚上，这边听的一清二楚。本来想投诉一看都很晚了就算了，最让人不能接受的就是我这间与隔壁有个门，挺吓人的。床也很小可能就0.8的吧，枕头特别不舒服，别的酒店都是一软一硬两个可以选这个酒店只有软的，头都陷进去了，这3天都没睡好，懒得换酒店只能忍忍了。反正对于一天两千的酒店这个酒店真不行。能让我欣慰的就是这个酒店地理位置特别好，出门三分钟就有是地铁，出门太方便了。
一切都很好。就是早餐不太合我意，我去一个城市旅游的时候更喜欢品尝当地特色美食。这家酒店的新加坡菜味道不够正宗。
第二次入住这个酒店了，服务和环境都很不错.房间也特别大，周边去超市也很方便，离牛车水也很近，附近吃的也很多.下次还会选择.
早餐感觉一般，入住体验也比较一般，谈不上服务，房间没有矿泉水，无法想象离店时才送了两瓶，这是什么操作。我知道环保，没想到那么环保。如果你真的环保拉满的话，那只能说牺牲很大一部分入住体验了，得不偿失。