酒店回复: Dear guest, Thank you for your wonderful review. We'll look forward to you visiting us again.
3.0分
家庭亲子
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Very unwelcoming on arrival , quite rude actually. Castle view cottage is actually just a run down cold bungalow. The electric Shower is absolutely pathetic . Beds fairly comfortable, but had to sleep fully clothed as the property despite having electric heaters is really cold. We had an evening meal which was average at best and expensive for the quality. The bill comes pre loaded with a hefty service charge , a joke really as the service was poor. Better option is to go into bamburgh and eat at the potted lobster (thank me later) real quality food and service.
Only positive for us was a surprisingly decent breakfast which we all enjoyed .
Definitely not a 5 star experience, far from it.
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酒店回复: Dear Dale We're very sorry to hear that you felt our service and accomodation fell short for you on this occasion. We do hope you will visit again so we can provide you with the high standards that we pride ourselves on.
5.0分
情侣出游
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Really nice cosy, romantic room. Really good breakfast. We had dinner booked elsewhere, but we wished we had a second night to eat at the restaurant, it looked very nice.
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酒店回复: Dear Mark. Thank you for taking the time to write a review. You could always visit us again and have the eveing dining with us.
4.0分
其他
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Quite, beautiful location
Lovely accomodation, loved the fluffy towels and roll top bath, very spacious room. Food was nice somethings a little over priced. Lovely area, friendly staff.
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酒店回复: Dear Donna, Thank you for taking the time to write such a wonderful review. We would love for you to visit us again.
2.0分
情侣出游
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No Parking on site. No help with luggage up stairs,rooms accessible via door marked toilets at back of bar.Had to leave a £50 credit card deposit in case we had to use the bar,not exactly 5star!!! Room was dusty above eye level,no information booklets in room,no telephone to reception,shower did not drain well and flooded bathroom floor,loud music from bar past 11pm.If the Company regard this as five star. they are deluded beyond belief This is an average pub with a few rooms and a lack of facilities and is a bit tacky.
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酒店回复: Dear guest, We're extremely sorry to hear that you felt your stay with us fell short for you on this occasion. We will take all of your comments on board and pass them on to the relevent departments, so thank you for your feedback. We appriciate your time.
4.0分
情侣出游
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Lovely room, location good. However a very busy pub, full every night, which resulted in busy staff and noise from the bar until 10pm.
Good to see a busy pub, but this isnt always helpful if you're early to bed!
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酒店回复: Dear Tracy, Thank you for taking the time to write us a review. We're very pleased that you enjoyed your room and our location. We hope you will return.
5.0分
家庭亲子
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Oldy-worldy charm in a converted attic, complete with a copper tub (separate from the bathroom). The only (minor) downside is the narrow, steep staircase to two of the rooms which might be troublesome for some people.
Excellent 5-star breakfast.
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酒店回复: Dear Guest, Thank you for taking the time to write a review. We do hope you will visit us again.
5.0分
其他
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What a fantastic place! Excellent vibe, comfortable stylish accommodation, great restaurant which we used for dinner and breakfast - all in all unforgettable stay!
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酒店回复: Dear guest, Thank you so much for leaving such a wonderful review. We're very pleased to hear that you enjoyed your stay and your dining experience with us. We hope you will visit us again soon.
3.0分
其他
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Stayed in building opposite the pub, the room was very small and in need of a little TLC. Food in the Joiners was very good, the parking is very limited with only four spaces, there is a free car park nearby. Only stayed for one night so not to much of an inconvenience...
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酒店回复: Dear Paul, Thank you for taking the time to write a review. We hope to see you again soon.
房间干净舒适。员工非常友善热情，乐于助人。食物美味可口。这里不仅对狗狗友好，而且服务周到。我从未去过如此欢迎狗狗的地方。
Joiner's Arms 的员工服务非常棒，食物也很美味。我们一定会再次预订。
Very unwelcoming on arrival , quite rude actually. Castle view cottage is actually just a run down cold bungalow. The electric Shower is absolutely pathetic . Beds fairly comfortable, but had to sleep fully clothed as the property despite having electric heaters is really cold. We had an evening meal which was average at best and expensive for the quality. The bill comes pre loaded with a hefty service charge , a joke really as the service was poor. Better option is to go into bamburgh and eat at the potted lobster (thank me later) real quality food and service.
Only positive for us was a surprisingly decent breakfast which we all enjoyed .
Definitely not a 5 star experience, far from it.
Really nice cosy, romantic room. Really good breakfast. We had dinner booked elsewhere, but we wished we had a second night to eat at the restaurant, it looked very nice.
Quite, beautiful location
Lovely accomodation, loved the fluffy towels and roll top bath, very spacious room. Food was nice somethings a little over priced. Lovely area, friendly staff.
No Parking on site. No help with luggage up stairs,rooms accessible via door marked toilets at back of bar.Had to leave a £50 credit card deposit in case we had to use the bar,not exactly 5star!!! Room was dusty above eye level,no information booklets in room,no telephone to reception,shower did not drain well and flooded bathroom floor,loud music from bar past 11pm.If the Company regard this as five star. they are deluded beyond belief This is an average pub with a few rooms and a lack of facilities and is a bit tacky.
Lovely room, location good. However a very busy pub, full every night, which resulted in busy staff and noise from the bar until 10pm.
Good to see a busy pub, but this isnt always helpful if you're early to bed!
Oldy-worldy charm in a converted attic, complete with a copper tub (separate from the bathroom). The only (minor) downside is the narrow, steep staircase to two of the rooms which might be troublesome for some people.
Excellent 5-star breakfast.
What a fantastic place! Excellent vibe, comfortable stylish accommodation, great restaurant which we used for dinner and breakfast - all in all unforgettable stay!
Stayed in building opposite the pub, the room was very small and in need of a little TLC. Food in the Joiners was very good, the parking is very limited with only four spaces, there is a free car park nearby. Only stayed for one night so not to much of an inconvenience...