Staff was friendly and accommodating. We booked a kitchenette as it was not available. So, we were provided with a hotplate and some kitchenware. Room was clean, and very basic, but not set up for cooking in. We did not get a discount in price, or informed at check in that the room we booked was not available.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you found our staff friendly and the room clean. We’re sorry for the inconvenience regarding the kitchenette. As mentioned shortly after check-in, the room type you originally booked was unexpectedly unavailable, and we offered a free cancellation with a full refund. You chose to stay and requested a hotplate, which we provided along with the necessary cooking essentials.We did not offer a price adjustment because the room you were placed in is an upgrade from the one originally booked. We appreciate you taking the time to share your experience, and your comments help us continue improving our service.
4.0分
商务出差
The room was very good and clean just the entrance door didn't latch unless you locked it other wise you could just push it open
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酒店回复: Thank you for the review. Being an older building, you sometimes just need to close the door a little harder and it will latch. Please come again :)
4.0分
其他
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Have stayed here before because we like the location near the lake, the ground floor access, kitchen facilities, clean & comfortable bed, good sized fridge and staff
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酒店回复: Thank you for your review. We're happy you enjoy our Motel and hope you return soon.
5.0分
其他
Really good deal for the price. Clean room, good bed. Nice spot too. Pretty busy but quiet after 10 so nothing to complain about at all.
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酒店回复: Hi, thank you so much for your kind words and perfect rating! We’re delighted to hear you enjoyed your stay and found the room clean, comfortable, and well-located. It’s great to know the atmosphere was peaceful after a busy day. We appreciate you choosing us and hope to welcome you back on your next visit!
5.0分
家庭亲子
The room was clean and the property was right beside the beach and lake. Will come back for sure!
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酒店回复: Thank you so much! We’re happy to hear you enjoyed your stay and loved our clean rooms and location right by the beach and lake. We truly appreciate your kind feedback and can’t wait to welcome you back again soon!
世茂希尔顿是芜湖地标酒店在市中心位置，进出便捷环境好、服务生态度好，点赞lyra小姐姐的贴心服务 宾至如归 房间整洁干净，早餐丰盛，有机会来芜湖值得再次入住。
好地方，干净又安静，度假就该这样。员工都很好，也很乐于助人。
位置很好
这个地方的位置无与伦比，步行不远就能到镇上，去一些景点也近在咫尺。
话虽如此，我们住在公寓楼里，它需要翻新一下。
我们房间露台的玻璃碎了（隔壁房间的玻璃也碎了）。
地毯有烧焦的痕迹，而且磨损严重，所有的油毡都磨坏了。
纱门坏了（隔壁的纱门根本没法用……）。
外面有灯，他们干脆放弃了，洗脚的水龙头也坏了。
那里有一个小海滩。
Staff was friendly and accommodating. We booked a kitchenette as it was not available. So, we were provided with a hotplate and some kitchenware. Room was clean, and very basic, but not set up for cooking in. We did not get a discount in price, or informed at check in that the room we booked was not available.
The room was very good and clean just the entrance door didn't latch unless you locked it other wise you could just push it open
Have stayed here before because we like the location near the lake, the ground floor access, kitchen facilities, clean & comfortable bed, good sized fridge and staff
Really good deal for the price. Clean room, good bed. Nice spot too. Pretty busy but quiet after 10 so nothing to complain about at all.
The room was clean and the property was right beside the beach and lake. Will come back for sure!