酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you found your room spacious and clean, and that our staff—especially our female team members—made a positive impression with their attentiveness and professionalism.However, we are truly sorry to learn about your experience with our late afternoon service. This is not the level of care we strive to provide. Your comments about feeling as though you were disturbing our team, and not receiving assistance with your luggage during your room change, are concerning. Please be assured that we will address this with the relevant team members to ensure such situations do not happen again.We appreciate your feedback, as it helps us improve the experience for all our guests. We hope to have the opportunity to welcome you back and provide you with the seamless and attentive service you deserve.Warm Regards,Sammi FletcherComfort Suites located near Rainbow Springs
5.0分
其他
原文
翻译提供方：Google
酒店条件非常好，房间一尘不染，早餐种类超级丰富
4.0分
情侣出游
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The hotel is dated, it smells musty and looks beige and brown. But once your senses get over that, the room was clean, everything necessary was there, there was enough room for the bags and the breakfast in the morning smelled good (we didn't eat anything). Overall, a good experience, and the price was right.
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酒店回复: Dear Valued Guest.Thank you so much for taking the time to share your honest feedback with us. I truly appreciate your candid observations, as they help us continue to grow and improve.While we understand your comments regarding the décor and musty smell, I’m very glad to hear that once settled in, you found your room clean, comfortable, and well-equipped, with plenty of space for your belongings. Cleanliness and value are priorities for our team, so it’s especially rewarding to know those aspects stood out to you.We’re also happy to hear that breakfast was inviting, even if you didn’t have the opportunity to enjoy it this time. We hope you’ll consider joining us for it on a future stay.Thank you again for choosing Comfort Suites Dunnellon near Rainbow Springs and for recognizing the overall value of your stay. We would love the opportunity to welcome you back and provide an even better experience next time.Warm regards,Alma Cordero
4.0分
家庭亲子
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Good, safe location,. Easy to locate. Across the street from shopping, grocery store and a few restaurants. We have stayed here for several years now, and we still,like it but the rooms are beginning to need a bit of updating. As in remove the carpets, and check on the furniture in sitting areas of rooms-they are getting worn. Beds are comfortable which makes it nice after a long day drive. Overall, a good place to stay. And it is the only hotel in the town.
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酒店回复: Dear Valued Guest,Thank you so much for being a loyal guest and for taking the time to share such thoughtful feedback. We truly appreciate you choosing to stay with us over the years—it means a great deal to our entire team.We’re glad to hear that you continue to enjoy our safe, convenient location, comfortable beds, and overall experience, especially after a long day of travel. At the same time, we sincerely appreciate your honest comments regarding the need for updates to the rooms. Your feedback about the carpeting and sitting-area furniture is both valid and helpful, and I want you to know it has been shared with our ownership team as we actively plan future improvements and refresh projects.Guest comfort is very important to us, and input from long-time guests like yourself plays a big role in guiding where we focus our efforts.We truly hope to welcome you back again soon, and please don’t hesitate to reach out to us directly on your next visit if there is anything we can do to make your stay even more enjoyable.Warm regards,Alma CorderoGeneral ManagerComfort Suites Dunnellon near Rainbow Springs
5.0分
其他
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We had absolutely no complaints about this stay. The beds were very comfortable, the room was so clean, plenty of hot water in the shower and the breakfast...both mornings that we stayed was excellent. Really enjoyed having a little seating area in our room. We would definitely book here again.
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酒店回复: Dear Valued Guest,Thank you so much for taking the time to share such a wonderful review of your stay with us!We are truly grateful for your kind words and are thrilled to hear that you had an excellent experience—from the comfort of the beds and cleanliness of your room to the hot showers and enjoyable breakfast each morning. It’s especially nice to know that you appreciated the extra seating area in your suite, as we want our guests to feel both relaxed and at home during their stay.Your compliments will be proudly shared with our entire team, as feedback like yours is incredibly motivating and affirms the care they put into each guest experience.We would be honored to welcome you back anytime you’re visiting the Rainbow Springs area. Thank you again for choosing to stay with us—we look forward to seeing you again soon!Warm regards,Alma CorderoGeneral ManagerComfort Suites Dunnellon near Rainbow Springs
5.0分
情侣出游
Room was nicer expected. Areas were clean and well maintained. Breakfast was very good, with good selection. Would stay again
5.0分
其他
The room was clean ,the staff well not bad , I think they can do better, the location of the hotel very good . My only concern my neighbors OMG noisy .
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed our clean rooms and convenient location. We also appreciate your kind words about our staff, and we’ll continue working to deliver an even better experience.We’re truly sorry to hear about the noise from neighboring guests. Your comfort is very important to us, and we’ll look into ways to improve sound control and ensure a more peaceful stay for all our guests.We hope to have the opportunity to welcome you back for a quieter and more enjoyable visit. Thank you again for your review!
5.0分
其他
Beds and pillows were very comfortable. Room was clean and kool. Staff friendly. Good breakfast! Overall, NICE!
4.0分
其他
The breakfast server/preparer did a fantastic job! Large crowd and she kept everything fresh and warm. The room was spacious and clean.
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酒店回复: Thank you so much for sharing your kind words! We’re delighted to hear that you enjoyed our breakfast service and that our server took great care of you, even with a large crowd. It’s also wonderful to know you found your room spacious and clean. We truly appreciate your feedback and hope to welcome you back again soon!
5.0分
其他
Our stay was great! Staff was fantastic. Room was quiet & clean. Many dining options in the area also.
房间宽敞干净。员工热情周到，专业素质很高，尤其是女员工。然而，下午晚些时候的服务令人失望；我的要求显然打扰了他们，而且在换房过程中，他们甚至没有主动提出帮我搬行李。
酒店条件非常好，房间一尘不染，早餐种类超级丰富
The hotel is dated, it smells musty and looks beige and brown. But once your senses get over that, the room was clean, everything necessary was there, there was enough room for the bags and the breakfast in the morning smelled good (we didn't eat anything). Overall, a good experience, and the price was right.
Good, safe location,. Easy to locate. Across the street from shopping, grocery store and a few restaurants. We have stayed here for several years now, and we still,like it but the rooms are beginning to need a bit of updating. As in remove the carpets, and check on the furniture in sitting areas of rooms-they are getting worn. Beds are comfortable which makes it nice after a long day drive. Overall, a good place to stay. And it is the only hotel in the town.
We had absolutely no complaints about this stay. The beds were very comfortable, the room was so clean, plenty of hot water in the shower and the breakfast...both mornings that we stayed was excellent. Really enjoyed having a little seating area in our room. We would definitely book here again.
Room was nicer expected. Areas were clean and well maintained. Breakfast was very good, with good selection. Would stay again
The room was clean ,the staff well not bad , I think they can do better, the location of the hotel very good . My only concern my neighbors OMG noisy .
Beds and pillows were very comfortable. Room was clean and kool. Staff friendly. Good breakfast! Overall, NICE!
The breakfast server/preparer did a fantastic job! Large crowd and she kept everything fresh and warm. The room was spacious and clean.
Our stay was great! Staff was fantastic. Room was quiet & clean. Many dining options in the area also.