酒店回复: Hi Angel,Thank you for your feedback. We’re glad the room and surrounding areas appeared clean, but we apologize for the issues with the window, curtains, and bedding, as well as your experience with our front desk staff. We will address these concerns to improve both our facilities and customer service.Jeremy Ward #Team6
4.0分
其他
原文
翻译提供方:Google
我还没有看到他们要求的押金退还
5.0分
其他
原文
翻译提供方:Google
除非你要求,否则他们不会打扫房间。
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酒店回复: Hi Elis, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6
5.0分
商务出差
原文
翻译提供方:Google
好的
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酒店回复: Hi Akeea, We appreciate your fantastic review and for awarding us with a 10-star rating! Knowing that you had such a positive experience at our location truly delights us. Sarah Jacobs #Team6
3.0分
商务出差
Room was a little worse for the wear but seemed clean. A little bit of an odor and the sink didn’t drain.
2.0分
其他
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Overall, you get what you paid for. However, I feel like clean filters for the heating/ac units should be better prioritized. We couldn't turn the heat on because the smell reaked of mildew, so bad that I slept in the cold to avoid the terrible smell.
5.0分
其他
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I enjoyed the quietness and the location was perfect, close to shopping and great places to eat. Felt safe the only down was there was holes of cigarettes on sheets and there was food left in microwave. But nothing to bad.
1.0分
家庭亲子
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Ceiling was ripped and parts of it on the floor. Sheets had smoke holes burned in them. Dirty and musty smell. Felt very unsafe and uncomfortable & immediately checked out. Couldn’t stay there.
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酒店回复: Hi Veronica,We sincerely apologize for the condition of the room and the discomfort you experienced. Your safety and comfort are our top priorities, and it is unacceptable that the room did not meet basic standards. We will address these serious issues immediately with our team to prevent this from happening in the future.Jeremy Ward #Team6
4.0分
其他
Like I said on my first review, great stay room was clean some things here and
3.0分
其他
Room and furnishings incredible old...looks like discards from college dorms...nice flat screen
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酒店回复: Hi Christopher,Thank you for your feedback. We're glad you appreciated the flat screen TV, but we apologize that the room and furnishings felt outdated. Your comments will be shared with management as we continue working to improve the quality and comfort of our accommodations.Jeremy Ward #Team6
总体来说还不错,但窗户关不严,窗帘都刷了漆,床上用品有污渍,但房间和周围环境看起来很干净,但在办公室帮我们的那个人需要上客户服务课,她态度很差
我还没有看到他们要求的押金退还
除非你要求,否则他们不会打扫房间。
好的
Room was a little worse for the wear but seemed clean. A little bit of an odor and the sink didn’t drain.
Overall, you get what you paid for. However, I feel like clean filters for the heating/ac units should be better prioritized. We couldn't turn the heat on because the smell reaked of mildew, so bad that I slept in the cold to avoid the terrible smell.
I enjoyed the quietness and the location was perfect, close to shopping and great places to eat. Felt safe the only down was there was holes of cigarettes on sheets and there was food left in microwave. But nothing to bad.
Ceiling was ripped and parts of it on the floor. Sheets had smoke holes burned in them. Dirty and musty smell. Felt very unsafe and uncomfortable & immediately checked out. Couldn’t stay there.
Like I said on my first review, great stay room was clean some things here and
Room and furnishings incredible old...looks like discards from college dorms...nice flat screen