The place was nice and clean. Checking in was a terrible experience. Not easy at all
4.0分
其他
Loved the condo style living. Need more lockers for storage. The storage lockers malfunction and unlock on here own.
4.0分
其他
展开
Great location and spacious accommodation. Had two bedrooms and was perfect for our group of three. They do misrepresent the 24/7 availability of their off-site people. We realised we needed a blanket at 7:30 pm after arrival. They will “chat” with you and plan to bring what is needed, but it won’t happen until the next day. That obviously didn’t keep us warm overnight. The 24/7 should be taken with a grain of salt. Otherwise, property is great.
4.0分
朋友出游
展开
The location was perfect for a bachelorette trip with so many places just steps away and was incredibly spacious and LOTs of storage. There were hangers in every closet and even a washer/dryer in the unit. They were very responsive and got to us quickly. I would absolutely stay here again. The only reason I am not giving 5 stars is because the TV was difficult to use, the Chromecast was unreliable so the tv was essentially unusable, I’m not sure if it was the tv itself or the internet but it only worked once and it was horrible quality. We also were only given four towels although we had a group of 6 and had to hunt down the cleaner to get a couple more.
5.0分
其他
展开
The property was difficult to locate so something to mark its entryway besides a tiny sign saying "You're in the right place! Would've been nice. Maybe a sign on the door saying it was the Sonder. IDK. The room was GORGEOUS! And had everything you could need for a stay. The doors kinda stuck so push hard when you open them, otherwise you will stand there doubting your ability to type in a simple code and open a door. Don't worry, you aren't incapable. The door just sticks in humid weather.
4.0分
其他
展开
Communication
We called someone and asked for 3 face towels because it was only one in the entire room. And no one ever showed up with them. We had to go buy some.
4.0分
其他
Loved the location! Kitchen sink knob was broken. No wash cloths in bathroom.
2.0分
商务出差
展开
The pictures are misleading of the front of the property. It is on top of a bar called Voodoo Chicken and Daiquiris. If you are on Canal Street bring ear plugs to sleep. Super noisy. They had a white noise device, but it didn’t work the first night. No response from the chat. We had to goto front desk to get a replacement. Canal street is really dingy and sketchy. If you want to sleep don’t stay here.
展开
酒店回复: Thank you for your review, Teresa. We understand your disappointment and apologize for not meeting your expectations. This location is in a busy area, and we understand the noise can be a bit much at times. Please accept our apologies for any inconvenience.If you choose to give us another chance, please let our team know what we can do to make your next stay more enjoyable.Best,Sonder New Orleans
非常好
强烈推荐
热闹环境中的绿洲😊🔆值得推荐的住宿。超级干净。
The place was nice and clean. Checking in was a terrible experience. Not easy at all
Loved the condo style living. Need more lockers for storage. The storage lockers malfunction and unlock on here own.
Great location and spacious accommodation. Had two bedrooms and was perfect for our group of three. They do misrepresent the 24/7 availability of their off-site people. We realised we needed a blanket at 7:30 pm after arrival. They will “chat” with you and plan to bring what is needed, but it won’t happen until the next day. That obviously didn’t keep us warm overnight. The 24/7 should be taken with a grain of salt. Otherwise, property is great.
The location was perfect for a bachelorette trip with so many places just steps away and was incredibly spacious and LOTs of storage. There were hangers in every closet and even a washer/dryer in the unit. They were very responsive and got to us quickly. I would absolutely stay here again. The only reason I am not giving 5 stars is because the TV was difficult to use, the Chromecast was unreliable so the tv was essentially unusable, I’m not sure if it was the tv itself or the internet but it only worked once and it was horrible quality. We also were only given four towels although we had a group of 6 and had to hunt down the cleaner to get a couple more.
The property was difficult to locate so something to mark its entryway besides a tiny sign saying "You're in the right place! Would've been nice. Maybe a sign on the door saying it was the Sonder. IDK. The room was GORGEOUS! And had everything you could need for a stay. The doors kinda stuck so push hard when you open them, otherwise you will stand there doubting your ability to type in a simple code and open a door. Don't worry, you aren't incapable. The door just sticks in humid weather.
Communication
We called someone and asked for 3 face towels because it was only one in the entire room. And no one ever showed up with them. We had to go buy some.
Loved the location! Kitchen sink knob was broken. No wash cloths in bathroom.
The pictures are misleading of the front of the property. It is on top of a bar called Voodoo Chicken and Daiquiris. If you are on Canal Street bring ear plugs to sleep. Super noisy. They had a white noise device, but it didn’t work the first night. No response from the chat. We had to goto front desk to get a replacement. Canal street is really dingy and sketchy. If you want to sleep don’t stay here.