酒店回复: Estimado Jorge: Gracias por su valoración y comentarios. Nos alegra saber que disfrutó de su estancia, aunque lamentamos que la cama no cumpliera del todo con sus expectativas. Sus comentarios nos ayudan a identificar áreas de mejora y esperamos darle la bienvenida de nuevo en el futuro para que disfrute de una experiencia aún mejor. Atentamente, el equipo directivo de Radisson
1.0分
商务出差
原文
翻译提供方：Google
房间糟透了，一股烟味。没有窗帘，所以整晚都有光进来，早上更糟。地毯很脏，到处都是垃圾。
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酒店回复: Dear Juan,Your satisfaction is our top priority, and we regret that we did not meet your expectations. We would appreciate the opportunity to learn more about your experience so we can address your concerns.Thank You!
3.0分
其他
原文
翻译提供方：Google
由于空调故障，我们不得不换房间。我们的房间周日没有打扫。
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酒店回复: Dear Antonio,Thank you for your feedback. We're always looking for ways to improve, and your input is valuable.
3.0分
其他
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Front desk polite and organized. Room was clean and covered basic necessities. Bed was very comfortable. Pillows were awesome. No desk to work on. Went to breakfast at 7:30am: no coffee!!! Eggs and sausage were ice cold even though they were on (cold) warming trays. The warming trays were pluged into a mutiple outlet extension cord which was turned off.
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酒店回复: Dear Linda Thank you for sharing your feedback. We’re glad to hear that you found our front desk team welcoming and that your room and bed were comfortable. However, we sincerely apologize for the issues you experienced at breakfast. This is not the standard we aim to deliver. The lack of coffee and the cold eggs and sausage are unacceptable, and we appreciate you bringing the problem with the warming trays to our attention. We have addressed this with our team to ensure the equipment is properly set up and functioning so this does not happen again. We hope to welcome you back for even better experience in future. From Radisson Management Team
1.0分
其他
The sheets did not get changed. No fresh towels for 4 nights even though we asked for fresh towels and service.
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酒店回复: Dear Michael, We truly apologize for the issues you experienced. This is not the standard we strive to maintain. Please be assured that we have addressed your concerns with our housekeeping and maintenance teams. Thank you again for bringing this to our attention, and we hope to have the chance to provide you with a much better experience in the future. From Radisson Management Team
1.0分
情侣出游
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Only one elevator works and it is in disrepair. Our room didn’t look like any of the pictures and was generally dirty around the edges. Only one of the lamps worked because the other didn’t have a lightbulb. When I talked to my family that was also staying at the property, we were told they had to get clean sheets themselves the first night they were there and that our room looked much nicer than theirs. Based on that alone, I would not recommend this facility.
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酒店回复: Dear Jessica, We truly apologize for the cleanliness issues you experienced. This is not the standard we strive to maintain. Please be assured that we have addressed your concerns with our housekeeping and maintenance teams. As part of our ongoing renovations, we are working to improve all areas of the property to provide a more comfortable stay. From Radisson Management Team
老酒店了，设备设施都比较陈旧，服务嘛一般化。
性价比很高的酒店，地理位置很好，附近区域也很安全
简单而实用，提供了所有基本的生活设施。
酒店很不错，就是离机场远了
床不舒服。工作人员服务态度很差，无法提供任何关于如何前往市内一些著名景点的建议。
房间糟透了，一股烟味。没有窗帘，所以整晚都有光进来，早上更糟。地毯很脏，到处都是垃圾。
由于空调故障，我们不得不换房间。我们的房间周日没有打扫。
Front desk polite and organized. Room was clean and covered basic necessities. Bed was very comfortable. Pillows were awesome. No desk to work on. Went to breakfast at 7:30am: no coffee!!! Eggs and sausage were ice cold even though they were on (cold) warming trays. The warming trays were pluged into a mutiple outlet extension cord which was turned off.
The sheets did not get changed. No fresh towels for 4 nights even though we asked for fresh towels and service.
Only one elevator works and it is in disrepair. Our room didn’t look like any of the pictures and was generally dirty around the edges. Only one of the lamps worked because the other didn’t have a lightbulb. When I talked to my family that was also staying at the property, we were told they had to get clean sheets themselves the first night they were there and that our room looked much nicer than theirs. Based on that alone, I would not recommend this facility.