酒店回复: Wow – thank you so much for this amazing review! We’re absolutely delighted to hear that you enjoyed every aspect of your stay, from the comfort of the bed to the friendliness of our team.It means a lot to us that our buffet stood out to you – we put great care into offering meals that are both delicious and wholesome, so it’s wonderful to hear your kind words. And thank you for appreciating the efforts of our housekeeping and dining teams – they’ll be so thrilled to hear your feedback.We’re so pleased we could make your stay a memorable one and truly hope to welcome you back again soon.Warmest regards,
酒店回复: Thank you for your detailed feedback and for taking the time to share both the positives and the areas where we fell short. We're delighted to hear that you enjoyed the clean rooms, our central location, and especially the service from our team, they’ll be thrilled to hear your kind words.We sincerely apologise for the inconvenience caused by the Wi-Fi and the generator not functioning during your stay. We’re pleased to let you know that since then, a new generator has been installed, ensuring consistent power during load shedding.We also appreciate your comment about the hallway carpets, and we’re happy to report that they have since been replaced as part of our recent upgrades to the property.Thank you once again for your honest feedback. We hope to welcome you back in the near future to enjoy a more seamless experience.Warm regards,
4.0分
其他
原文
翻译提供方：Google
附近有很多非常好的餐馆
酒店装修很有品味，工作人员也非常乐于助人
展开
酒店回复: Vielen Dank für Ihr schönes Feedback. Wir freuen uns sehr, dass Ihnen die geschmackvolle Einrichtung des Hotels gefallen hat und dass unser Team Sie mit zuvorkommendem Service betreut hat. Es ist stets unser Ziel, jedem Gast ein herzliches und angenehmes Erlebnis zu bieten. Wir schätzen Ihre freundlichen Worte sehr und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Hans ZanderGeneral Manager
酒店回复: Agradecemos por partilhar o seu comentário. Ficamos satisfeitos em saber que achou o estacionamento conveniente e agradecemos as suas palavras sobre a ajuda da nossa recepcionista. Lamentamos sinceramente o inconveniente causado pela falta de toalhas e pelo problema temporário com o ar-condicionado. Este não é o padrão de serviço que pretendemos oferecer, e já tratámos do assunto com a nossa equipa para evitar que volte a acontecer. Esperamos ter a oportunidade de recebê-lo novamente para uma estadia muito mais tranquila e agradável.Hans ZanderGeneral Manager
5.0分
其他
原文
翻译提供方：Google
非常棒的发现
所有工作人员都很友好、乐于助人，入住体验非常好。
展开
酒店回复: Thank you so much for your perfect 10 out of 10 rating! We're thrilled to hear that you had such a positive experience with us.Your kind feedback means the world to our team, and it truly motivates us to continue delivering great service. We hope to have the pleasure of welcoming you back again soon!Warm regards,
5.0分
其他
原文
翻译提供方：Google
超值舒适的住宿
超值且靠近当地便利设施。床很舒服，自助早餐不错，员工很友好。
展开
酒店回复: Thank you so much for your perfect 10 out of 10 rating! We're thrilled to hear that you had such a positive experience with us.Your kind feedback means the world to our team, and it truly motivates us to continue delivering great service. We hope to have the pleasure of welcoming you back again soon!Warm regards,
5.0分
朋友出游
原文
翻译提供方：Google
位于乔治大街顶端的漂亮酒店。床很舒服，房间干净整洁
展开
酒店回复: Thank you so much for your perfect 10 out of 10 rating! We're thrilled to hear that you had such a positive experience with us.Your kind feedback means the world to our team, and it truly motivates us to continue delivering great service. We hope to have the pleasure of welcoming you back again soon!Warm regards,
1.0分
其他
Be prepared to not to have your money refunded when you cancel a booking with vague mutterings about terms and conditions which don't exist. Dishonest.
5.0分
商务出差
Cleans rooms and good breakfast
展开
酒店回复: Awesome review, Damien, with sincere thanks. Until next time, stay well and very best regards, Richard
3.0分
情侣出游
展开
The staff went above and beyond trying to help us with anything we needed. Our concern was the hotel was not near the airport. The receptionist spent time with us trying to help until we realized that George doesn’t have any airport hotels. None are close. The only thing I’d say is I don’t recommend the restaurant. I’m not sure what else is around but it is worth the look.
展开
酒店回复: Thank you for sharing your feedback. We’re delighted to hear that our staff went above and beyond to assist you during your stay, your kind words about their effort are truly appreciated.We are sorry for the misunderstanding regarding the distance from the airport. Unfortunately, as you discovered, there are no hotels located directly at the George Airport, and we do try our best to assist guests with transport options when needed.We also appreciate your comment about the restaurant and will review this with our team to improve where possible.Thank you again for your stay, and we hope to have the opportunity to welcome you back for a better overall experience.Hans ZanderGeneral Manager
我们喜欢这里的一切！床超级舒服，我们对床很挑剔。房间很干净，毛巾也换了。最棒的是友好的工作人员 - 你们太棒了！不要错过自助餐 - 太好吃了。香味和味道令人垂涎欲滴 - 我们没有去餐厅，而是坚持享用酒店超棒的自助餐。它既健康又美味。也不要错过免费早餐。这不是您在其他一些酒店享用的快餐，而是正宗的早餐。无线网络很方便，我们没有遇到任何问题。非常感谢每个人（从接待处到餐厅的工作人员、厨师和为我们更换毛巾和床单的友好女士），让我们的住宿如此难忘。
住了 3 晚。
我喜欢的地方：(1) 员工很棒！！！(2) 地理位置优越，靠近乔治市中心，步行即可到达许多餐厅。(3) 房间本身非常干净。
我不喜欢的地方：(1) Wifi 互联网从来没用过。(2) 发电机不工作，因此在停电期间没有电。(3) 房间所在走廊的地毯很脏，需要更换。破坏了原本干净的环境。
附近有很多非常好的餐馆
酒店装修很有品味，工作人员也非常乐于助人
乔治的好酒店
前面有空间可以停放您的汽车。办理入住时，房间里没有毛巾，空调（新）也不能工作。接待员迅速而友善地试图帮助我们。
非常棒的发现
所有工作人员都很友好、乐于助人，入住体验非常好。
超值舒适的住宿
超值且靠近当地便利设施。床很舒服，自助早餐不错，员工很友好。
位于乔治大街顶端的漂亮酒店。床很舒服，房间干净整洁
Be prepared to not to have your money refunded when you cancel a booking with vague mutterings about terms and conditions which don't exist. Dishonest.
Cleans rooms and good breakfast
The staff went above and beyond trying to help us with anything we needed. Our concern was the hotel was not near the airport. The receptionist spent time with us trying to help until we realized that George doesn’t have any airport hotels. None are close. The only thing I’d say is I don’t recommend the restaurant. I’m not sure what else is around but it is worth the look.