酒店回复: Hello,Thank you for taking the time to share your feelings with us following your stay in our establishment.All your comments and suggestions are welcome to help us adapt our services to your needs.Looking forward to welcoming you again
酒店回复: Dear Sam,Thank you for taking this time to share you feedback.We're truly sorry to hear that your check-in experience did not meet expectations , please acccept our sincere apologies for the inconvenience caused. We understand how important a smooth and welcoming arrival is, abd we'll be looking into what went wrong to ensure this doesn't happen again .That said, we're very happy to know that the rest of your stay turned out to be a great experience.It means a lot to us that you gave us the chance to turn thins around.We hope to welcome you back soon - and this time with a perfect experience from stard to finish.Best regards,B&B Hotel Epernay.
4.0分
其他
原文
翻译提供方：Google
房间和早餐都很棒，价格也很合理。房间里缺少两把椅子，对我们70多位客人来说，真是个不便之处。
展开
酒店回复: Hi , We are delighted to read your lovely review!A big thank you from the entire team, and we look forward to welcoming you back to our establishment.Sincerely,
酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
3.0分
情侣出游
原文
翻译提供方：Google
位置优越，停车方便。房间舒适简洁，适合住一晚，最多可入住2人。
展开
酒店回复: Hi , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
5.0分
其他
原文
翻译提供方：Google
物超所值，标准与宜必思连锁酒店相似，但设施更新、维护得更好。
展开
酒店回复: Hi , We are delighted to receive your feedback.We thank you for your compliments and hope to welcome you back to our hotel!Sincerely,
4.0分
其他
原文
翻译提供方：Google
房间很干净，工作人员乐于助人且热情，停车也很方便。
酒店回复: Quel plaisir de vous lireAu plaisir de vous revoir.
5.0分
其他
原文
翻译提供方：Google
很棒的地方，新装修的，地理位置绝佳，员工也很棒。
展开
酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
浴室太小了，每人只有一条毛巾，床也不舒服，睡得我腰酸背痛。
中途停留过渡一下好了
性价比高。
先是糟糕，然后又很棒！😃
在经历了一次非常糟糕、复杂且糟糕的入住手续后，我们终于住进了这家民宿。房间干净整洁，全新装修，步行即可到达市中心。
房间和早餐都很棒，价格也很合理。房间里缺少两把椅子，对我们70多位客人来说，真是个不便之处。
超级超级方便的酒店，美味干净的自助早餐。停车方便。唯一的小缺点是床垫。它们对我的背来说太硬了……但除此之外，一切都很好。
位置优越，停车方便。房间舒适简洁，适合住一晚，最多可入住2人。
物超所值，标准与宜必思连锁酒店相似，但设施更新、维护得更好。
房间很干净，工作人员乐于助人且热情，停车也很方便。
很棒的地方，新装修的，地理位置绝佳，员工也很棒。