4.7 分, 超棒 99%推荐 卫生 4.7 环境 4.5 服务 4.7 设施 4.7

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全部 推荐 (353)待改善 (342)有图 (11)商务出差 (19)家庭亲子 (107)独自旅行 (26)代人预订 (3)情侣出游 (123)朋友出游 (68)其他 (7)
5.0

M226223**** 点评新星

2026-03-01 00:00:00入住，2026-03-12 17:46:41发表| 朋友出游 | 都市房

酒店环境非常好，干净舒适，服务细心周到，特别前台接待小姐姐非常有耐心，帮我我们解决问题，虽然不懂泰语，翻译为我们解决各种问题，必须好评，下次来一定还入住

  • ：Dear Valued guest,Warm greetings from Cross Pattaya Pratamnak.Thank you very much for taking the time to share such a thoughtful and heartwarming review of your recent stay with us. We are truly delighted to know that you found our hotel environment excellent, as well as clean, comfortable, and conducive to a relaxing experience.It is especially rewarding to hear your kind compliments regarding our service. Providing attentive, thoughtful, and personalized care to our guests is at the core of our hospitality, and we are truly pleased that this was reflected throughout your stay.We are particularly grateful for your recognition of our front desk team member. It is wonderful to know that she was patient and dedicated in assisting you, even overcoming language barriers by using a translator to ensure that all your needs were met. This truly reflects the level of care and commitment we strive to deliver to every guest, regardless of circumstances.Your kind words and strong recommendation mean a great deal to our entire team. Most importantly, we are honored to hear that you intend to stay with us again on your next visit. This is the greatest compliment we could receive, and we very much look forward to welcoming you back to Cross Pattaya Pratamnak for another exceptional and memorable stay.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak

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4.7

大熊2868 点评达人

2025-12-01 00:00:00入住，2026-03-26 19:37:53发表| 情侣出游 | 海景奢华大床房

芭提雅的服务态度真的是没得说的。酒店就在沙滩边，位置离市区稍远，环境优美安静。酒店旁边的海景悬崖餐厅看日落真是一绝。唯一不好的是隔音差了些，隔壁房一对男女传出奇怪的声音此起披伏😅。

  • ：Dear Khun Daxiong2868,Warmest greetings from Cross Pattaya Pratamnak.Thank you very much for taking the time to share your thoughtful review with us. We are truly delighted to learn that you were impressed by the exceptional service attitude and enjoyed the serene beachfront location of our hotel. It is also wonderful to hear that you appreciated the peaceful ambiance as well as the breathtaking sunset views from the cliff-side restaurant nearby—these are indeed some of the unique highlights we take great pride in.At the same time, we sincerely apologize for the inconvenience caused by the soundproofing issue during your stay. Please rest assured that your feedback has been taken seriously and will be shared with our management and engineering teams for further review and improvement. Providing a restful and comfortable environment for all our guests remains one of our top priorities.We truly appreciate your kind words as well as your constructive feedback, as they are invaluable in helping us enhance our services and facilities. It would be our great pleasure to welcome you back again in the future, where we hope to provide you with an even more seamless and exceptional stay.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak

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5.0

M15033**** 点评达人

2026-02-01 00:00:00入住，2026-02-25 09:45:27发表| 情侣出游 | 精英套房

很不错还有夜床服务 送了眼罩和耳塞（外面的鸟确实吵 就是后知后觉才知道套房是没有海景的😂

  • ：Dear Valued guest, Thank you very much for sharing your thoughtful feedback following your recent stay with us. We are truly pleased to learn that you had an enjoyable experience and that our turndown service, including the small amenities such as the eye mask and earplugs, contributed positively to your comfort and relaxation. These personalized touches are carefully prepared by our team to ensure our guests enjoy a restful and pleasant night’s stay.We also appreciate your understanding regarding the natural surroundings of our peaceful neighborhood. As our hotel is located in the tranquil Pratamnak area, guests are able to experience a calm and relaxing atmosphere close to nature, which occasionally includes the cheerful sounds of local birds. Nevertheless, we continuously look for ways to enhance guest comfort and are glad that the provided amenities were helpful during your stay.Regarding your comment about the suite room view, we sincerely appreciate your feedback. Our room categories are designed with different layouts and perspectives to suit varying guest preferences, and we regret if the room view did not fully meet your expectations. Please be assured that our team would always be delighted to assist in recommending room types with sea views for your future visit, ensuring an experience that perfectly matches your preference.Thank you once again for choosing Cross Pattaya Pratamnak. It would be our great pleasure to welcome you back again in the near future, where we hope to provide you with an even more memorable and seamless five-star hotel experience.Warmest regards,Saruth Anumas General ManagerCross Pattaya Pratamnak

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4.7

idiaaa 点评新星

2025-10-01 00:00:00入住，2025-10-05 07:35:09发表| 家庭亲子 | 都市房

จองไป4ห้อง ทางโรงแรมใจดีอัพเกรดให้2ห้อง ห้องพักตรงปก อุปกรณ์ในห้องน้ำครบ ข้างล่างมีโต๊ะพูล โต๊ะปิงปอง บริการ กิจกรรมเยอะ อาหารเช้าอร่อย อาจจะรอนานหรือลืมอย่างเพราะต้องสั่ง รสชาติดี ส่วนกลางสงบไม่วุ่นวาย สระว่ายน้ำสวย สะอาด ถ้าอยากไปหาดก็เดินออกไปทะลุคาเฟ่ของโรงแรม ลงบันไดไปนิดเดียว หาดสวย คนไม่เยอะ โดยรวมทั้งหมดดีค่ะ

  • ：เรียนคุณ idiaaa,ทีมงานขอขอบพระคุณสำหรับ 9.5 คะแนนกับการเลือกพักที่ครอส พัทยา พระตำหนัก และให้เกียรติแชร์ประสบการณ์การเข้าพักที่ดีที่ทางเราตั้งใจเสริฟให้อย่างพิถีพิถัน ทั้งในส่วนของห้องพักที่ดีที่สุด และไม่พลาดที่จะทานอาหารเช้า ที่เราตั้งใจเสริฟแบบสดๆใหม่ๆ รวมไปถึงพื้นที่ส่วนกลางที่ทางเราจัดสรรไว้ให้ ทางเราหวังเป็นอย่างยิ่งที่จะได้รับโอกาสต้อนรับคุณท่านอีกครั้งนะครับด้วยความนับถือ,ศรุต อนุมาศ-ผู้จัดการทั่วไปและทีมงาน ครอส พัทยา พระตำหนัก

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4.0

访客 点评新星

2025-09-01 00:00:00入住，2025-09-08 21:11:12发表| 家庭亲子 | 精英行政海洋套房

Big balcony room. About 15 mins car distance from Pattaya beach area. Good if you want to chill and relax. Breakfast was ok, not much options. One point would like to highlight is I forgot my stuff. And contacted hotel to deliver it to me as I am still in Pattaya. However, hotel charged me THB 200 which a bit too costly. A bit shock that they did not offer to deliver it to me free since I am still in Pattaya area.

  • ：Dear Valued Guest,Thank you for your stay at Cross Pattaya Pratamnak. We appreciate you taking the time to evaluate us. We sincerely apologise for not being able to deliver an impressive experience to your stay. We promise your feedback will help us improve our services.We hope to have an opportunity to welcome you back again on your next visit to Pattaya. Kind regards,Garn-Front Office Managerand Cross Pattaya Pratamnak Team

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