酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the view from your balcony, including the canal and the Burj Khalifa, and that our front desk staff made you feel welcome.We’re sorry to learn about your experience with our hotel car service. Your feedback is valuable, and we will review our transportation charges to ensure they are clear and reasonable.Thank you once again for your comments, and we hope to have the opportunity to provide you with an even better experience in the future.Warm regards,Mouché ScheepersGuest Relations
酒店回复: Dear Valued Guest,Thank you for sharing your experience with us.We're pleased to hear that you found our location convenient for business travel and that you appreciated the late check-out option, valet service, and the view of the Burj Khalifa.We’ve also taken note of your comments regarding the simplicity of the breakfast and the absence of a children's pool. Your feedback is valuable and will help us improve the overall guest experience.We hope to welcome you back to Hyde Hotel Dubai in the near future.Warm regards,Zineb HinnachAssistant Guest Relations Manager
酒店回复: Dear Valued Guest,Thank you for sharing your thoughts about your recent stay with us. I’m sorry to hear that your experience did not fully meet your expectations.Your comments regarding the ambiance, cleanliness, and noise levels have been noted. We strive to create an environment that caters to a wide variety of guests, and we regret if the atmosphere did not align with your preferences. Rest assured, your feedback about the room’s cleanliness and noise will be shared with the relevant teams to ensure improvements are made.I’m glad to know you found the nearby supermarket convenient, but I sincerely hope we can enhance other aspects of your stay in the future. If there’s anything else you’d like to share or discuss, please don’t hesitate to reach out.We value your feedback and would love the opportunity to provide a more enjoyable experience should you choose to stay with us again.Kind regards,Zineb HinnachGuest Relations Executive
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely regret to hear that your experience did not meet expectations. Please accept our apologies for any inconvenience caused regarding the in-room amenities and the response time from our team.We strive to provide a seamless and comfortable stay for all our guests, and we regret any shortcomings in service that you encountered. Your comments have been shared with the relevant departments to ensure improvements are made.Regarding your early check-out request, as your booking was made through Ctrip, we recommend reaching out to them directly for any modifications or refund inquiries, as third-party reservations are subject to their terms and conditions.If there is anything further we can assist you with, please do not hesitate to contact us.Best regards,Zineb HinnachGuest Relations Executive
酒店回复: Dear 🌈Superchao🌞,Thank you for your feedback! We understand that you feel our hotel has a more business-oriented atmosphere. We appreciate your perspective and hope to provide a comfortable experience for all types of travelers. If you have any specific suggestions for improvements, we would love to hear them!Best Regards,Zineb HinnachGuest Relations Executive
房间不错的，虽然定的是双人房，但是阳台外面的景色真的不错，可以看到运河，也可以看到哈利法塔，一眼望去都是纸醉金迷的都市夜生活，酒店前台不错，挺热情的，但是但是，酒店的车子不要用，9走路10分钟的路程收了50迪拉姆，换算人民币直接100块，就带你绕了个800米
在这家酒店的住宿体验堪称完美。工作人员热情好客，随时提供帮助；客房干净整洁，设施齐全；早餐也非常丰盛。酒店位置优越，交通便利，靠近所有景点。强烈推荐这家超赞的酒店。
酒店位置比较便利，适合商务出行，早餐比较简单，没有儿童游泳池，可以办理延迟退房到2点，有待客趴车，能看到哈利法塔
糟糕的体验，预订完全不可信。我付了全额房费，结果抵达时发现酒店已经结账了，我不得不再付一晚的钱，因为旅途太累了。我联系了他们，但问题一直没有解决。我再也不会和他们打交道了，我会向旅游局投诉，要求退还我所有的钱。
不知道这是家什么风格的酒店 一到晚上大堂就是粉红色的灯光 然后会有穿着十分火辣的妹子上楼下楼 楼下是餐厅 一到夜宵时间就会放吵闹的音乐 房间内沙发和地毯都蛮脏的 唯一的优点是楼下50米处有一家小超市 可以买东西 忍着头皮住了三晚🥹
相比迪拜的奢华酒店，这家算是比较经济实惠的选择。服务有待提高，我们问了一些旅游相关的问题时，工作人员不太乐意帮忙。房间很宽敞，视野也很好。早餐非常棒！
我们被升级到一间能看到哈利法塔景色的房间，这太棒了。所有员工都非常友好，这是一家很棒的酒店，如果能打扫得更干净一些就更好了，不过这只是个小问题。
特别差，根本配不上“五星”！为出差的领导和客人预订的酒店，入住后 没有洗漱用品 没有拖鞋，最气愤的是毛巾等特别脏！ 在携程反馈后与酒店协商处理，根本不理睬！发邮件反馈也没有任何回复。订了三晚，因为太垃圾的，申请提前一天退房 也不回复 不处理 最后就是不同意！太垃圾了！请广大携程用户一定要注意，不要再上当了！！！这酒店连北京的汉庭也不如！！！
酒店很干净，房间又大又好。可惜的是，我在办理入住时遇到前台员工和餐厅经理，他们态度很差，一点都不乐于助人，什么也没解释。不过，行李员和其他员工都非常棒。酒店提供免费巴士服务去棕榈岛，在那里可以免费使用海滩俱乐部。
感觉更像是商务酒店