酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Your comments regarding room condition, hot water, and furniture have been noted and shared with our maintenance and management teams for review. We value your feedback and will work on necessary improvements to enhance the overall guest experience. We hope to welcome you again soon.Sincerely, NGeneral Manager Hotel Management Econo Lodge
酒店回复: Dear Francois,Thank you for your feedback. We're glad to hear the heating system worked well and that your room was somewhat refreshed with deodorizer. However, we sincerely apologize for the issues you encountered, including smoking odours, ageing furniture, and an inconsistent shower. Your concerns will be addressed, as guest comfort is our priority. We hope to welcome you again soon.Sincerely, General Manager Hotel Management
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房间清洁程度一般，这家酒店达不到 ******* 的标准；你不应该推荐它。
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酒店回复: Dear Guest,We regret the inconvenience caused and appreciate your feedback. Your comments regarding cleanliness and overall experience have been shared with our housekeeping and management teams for review. We are committed to improving our standards to better align with guest expectations and ensure a more satisfying stay in the future. We hope to welcome you again soon.Sincerely, General Manager Hotel Management Econo Lodge
酒店回复: Dear Natajah,We’re sorry to hear about your unpleasant experience. It’s disappointing that the room temperature, uncleanliness, and booking mix-up affected your stay, especially during such a difficult time. Your feedback highlights areas for improvement, and we’ll address these issues with our team. We hope to welcome you again soon.Sincerely, General Manager Hotel Management
酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the inconvenience with housekeeping and the difficulties caused by the ongoing maintenance work. Your comments regarding the condition of the facility are important to us, and we will address these issues with our team. We appreciate your understanding and hope to improve your experience in the future.Sincerely, General Manager Hotel Management
酒店回复: Dear Rachel R,Thank you for your feedback! We apologize for any inconvenience caused by the unexpected cash deposit requirement and the discrepancy regarding breakfast information. We're glad to hear that you found the room clean and that you had a good overall experience. Your comments are valuable, and we'll strive to ensure better communication in the future. We appreciate your understanding and hope to welcome you back for another pleasant stay.Sincerely, General Manager
酒店回复: Dear ANGELA,Thank you for sharing your experience. We sincerely apologize for the discrepancies between the photos and the actual condition of the property. Your feedback regarding cleanliness is concerning, and we will address this with our housekeeping team. We appreciate your input and will work on updating our images to better reflect our facilities. We hope to welcome you again soon.Sincerely, General Manager Hotel Management
基本设施都有。
我到的时候房间很脏，服务电话也坏了，所以没法联系任何人投诉，只能去前台。房间墙壁很漂亮，空间也很宽敞。
周五我带着两只狗住在那里，我为它们支付了额外的费用，因为它们是成年狗，所以它们表现得很好，周一我试图换一间房，但房间不适合养宠物，我问我的狗是否有问题，他们办完事后我确实把狗接走了，只是告诉我不能养宠物***
房间和建筑物状况非常糟糕，没有热水，家具没有抽屉，甚至连电视机之类的家具都很少。
不适合居住
我们住在一栋禁烟大楼，但并没有强制执行。走廊里到处都是别人在吸烟的臭味……家具太旧了，梳妆台没有靠背，每次坐在马桶上都会摇晃……幸好我们的房间喷了除臭剂，几乎干净了……淋浴太差劲了……没有热水，水温时冷时热时冷……这个地方真的很陈旧，需要彻底改造。再也不会住在那里了。
唯一的亮点是供暖系统还能用。
房间清洁程度一般，这家酒店达不到 ******* 的标准；你不应该推荐它。
房间非常冷，我们不得不穿着外套睡觉。我带着两个孩子去参加葬礼。最后住在一个亲戚家。我还向物业经理投诉，他们试图给我换一间吸烟房，而我要求无烟房，结果比我的第一个房间更糟糕。我打电话告诉他们我要的是无烟房，他们试图给我换一间无烟房，额外加收 25 美元，我本来就订的是无烟房。太糟糕了，太冷了，我的淋浴从来没有变热，我的房间也没有，非常不专业，10/10 不推荐！
从来没有人来给我铺床，设施粉刷了走道，把所有东西都挡住了，让事情变得困难，地方破旧不堪，停车场里有电线……
但就你付的钱而言，可能有点太多了。
入住非吸烟房时需要支付 25 美元现金押金，预订房间时没有提到这一点。没有欧陆式早餐，******* 上提到过，但酒店网站上没有。房间很干净。退房时我们确实拿回了押金。我们没有使用游泳池，因为我们白天不在酒店。总的来说，我们的体验很好。
这看起来和照片完全不一样。走出去预订了其他房间然后离开。浴室里挂着死蜘蛛，很脏。请更新整个地方的照片。