酒店回复: Thank you for your feedback and your stay. We enjoyed hosting you and look forward to seeing you again.
4.0分
其他
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翻译提供方:Google
好的
酒店回复: Thank you for your feedback and your stay
3.0分
其他
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The area is safe and there is a lot of restaurants/retail close by. The property itself, the elevators were out of service when we stayed and there seemed to be no AC in the hallways. They had giant fans plugged up at the end of the halls. The room was very out of date and needs upgrades for sure. But it was very quiet and staff were friendly.
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酒店回复: Thank you for your feedback and your stay. We deeply apologize for failing to exceed your expectations during your stay and hope that you will give us another opportunity to host you better in the future.
2.0分
其他
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The lobby appeared clean enough but the room itself smelled like someone's stale, frowsy body odor was trapped in the curtains, a/c & vents - I immediately put 3 Airwick plug-ins in strategic spots to TRY to erase the malodorous fumes, with marginal success. After discovering a crumpled Snickers wrapper under an a/c when my watch fell & I reached to get it AND having no room service provided despite requesting on their schedule on more than one occasion, I understand fully why the unit reeked as it did when I arrived - cleanliness & hotel hygiene appear not to be priorities for these employees.
The kicker was when a male employee tried repeatedly to enter the room while I was in it - despite the fact that the DND sign was on the door AND it was latched from inside. Only a call to the manager at the front desk made him stop trying to enter a private space in which he had no business being.
I don't know WHAT the modus operandi of this location's management might be, but with the kind of staff I encountered there, it appears providing quality service to a longer term guest was not high on the list.
As someone in Florida working to accomplish an objective before returning home, I hope to have the basic conveniences for which I am paying, provided - with safety, privacy & cleanliness topping MY list. Which means that this location doesn't. Thankfully, like everything else in life (good & bad) & it ended.
All I can say is, you can make a BETTER Choice, I already did!
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酒店回复: Thank you for your feedback and your stay. Please accept our apologies for failing to exceed your expectations during your stay.
3.0分
其他
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The room was not clean from the time i went there until left. There were mat on the floor and the sheet and shower curtains were very shabby and torn. Room was poorly Organize
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酒店回复: Thank you for your feedback and your stay. We appreciate your input and will be using this to make improvements. Please accept our apologies for failing to exceed your expectations during your stay. We hope for the opportunity to host you better in the future.
5.0分
其他
Friendly staff and clean, the breakfast included.
This hotel was nice and clean, the staff was friendly and professional. Would definitely recommend.
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酒店回复: Thank you kindly for your feedback and your stay. We look forward to hosting you again in the near future.
没有适合纯素食者/素食者的早餐选择!
这里的客服最多只能算一般。工作人员不太友好,我们每次在大堂的时候,他们看起来都非常混乱和不知所措。
房间本身还不错。床够舒服,但枕头小得奇怪,只有普通枕头的一半大小,如果你打电话要额外的枕头,他们却说没有(?)。
浴室干净整洁,设施也很好,但水压几乎没有,所以你得多花5-10分钟才能把头发上的洗发水冲干净。
非常脏。停车场很大。
房间还行吧
非常好,一切都干净又安全
好的
The area is safe and there is a lot of restaurants/retail close by. The property itself, the elevators were out of service when we stayed and there seemed to be no AC in the hallways. They had giant fans plugged up at the end of the halls. The room was very out of date and needs upgrades for sure. But it was very quiet and staff were friendly.
The lobby appeared clean enough but the room itself smelled like someone's stale, frowsy body odor was trapped in the curtains, a/c & vents - I immediately put 3 Airwick plug-ins in strategic spots to TRY to erase the malodorous fumes, with marginal success. After discovering a crumpled Snickers wrapper under an a/c when my watch fell & I reached to get it AND having no room service provided despite requesting on their schedule on more than one occasion, I understand fully why the unit reeked as it did when I arrived - cleanliness & hotel hygiene appear not to be priorities for these employees.
The kicker was when a male employee tried repeatedly to enter the room while I was in it - despite the fact that the DND sign was on the door AND it was latched from inside. Only a call to the manager at the front desk made him stop trying to enter a private space in which he had no business being.
I don't know WHAT the modus operandi of this location's management might be, but with the kind of staff I encountered there, it appears providing quality service to a longer term guest was not high on the list.
As someone in Florida working to accomplish an objective before returning home, I hope to have the basic conveniences for which I am paying, provided - with safety, privacy & cleanliness topping MY list. Which means that this location doesn't. Thankfully, like everything else in life (good & bad) & it ended.
All I can say is, you can make a BETTER Choice, I already did!
The room was not clean from the time i went there until left. There were mat on the floor and the sheet and shower curtains were very shabby and torn. Room was poorly Organize
Friendly staff and clean, the breakfast included.
This hotel was nice and clean, the staff was friendly and professional. Would definitely recommend.