酒店回复: Thank you for sharing your experience! We're thrilled to hear that Mike and our team provided excellent service, and it's fantastic to know that you found the hotel clean and well-maintained. We appreciate your understanding during the lobby renovation and are pleased that it didn't disrupt your stay. Your recommendation means a lot to us, and we're glad you enjoyed the quiet yet central location. We hope to welcome you back soon for another wonderful stay!
5.0分
情侣出游
原文
翻译提供方:Google
干净的酒店,位置优越,靠近海滩,隔壁就有付费停车场。服务员 Virgínia 和 Michael 非常细心、有礼貌并且在我们需要的时候乐于助人!我们肯定会推荐 Lá Flora,巴西人会感到受欢迎
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酒店回复: Thank you for taking the time to share your wonderful 5-star review of La Flora Hotel. We truly appreciate your kind words and your recommendation. We're delighted to hear that you found our hotel clean and well-located near the beach. Our team takes pride in providing a comfortable and convenient stay for our guests, and it's great to know that you had a positive experience. We would like to extend our heartfelt thanks for recognizing our attentive, polite, and helpful team members, Virgínia and Michael. They play a crucial role in ensuring our guests feel welcome and valued. Your recommendation to fellow Brazilians is greatly appreciated, and we look forward to welcoming you and many more guests with the same warm hospitality in the future. If there's anything more we can do to make your future stays even better, please don't hesitate to let us know. Thank you for choosing La Flora Hotel, and we can't wait to host you again soon. Warm regards, Guest Relations Manager La Flora Hotel
酒店回复: Thank you for sharing your feedback regarding your recent stay at La Flora Hotel. We appreciate your candid review and are glad that you found our location to be convenient and our rates affordable, especially in comparison to Miami prices. We apologize for any inconvenience you experienced during your stay. Your observations about room cleaning and amenities are noted, and we're sorry that your expectations weren't met in these aspects. We strive to provide a comfortable and clean environment for our guests, and we're sorry that we fell short on this occasion. We're aware that noise can be a challenge in certain city locations, and we apologize for any disturbance caused by external noises, particularly the nearby nightlife. Your comfort is important to us, and we understand the impact noise can have on your overall experience. On a positive note, we're glad to hear that you found our staff to be friendly and accommodating. Providing excellent service is a priority, and we're pleased that our team left a positive impression. We value your feedback as it helps us improve our services and guest experience. If your future travels bring you back to the area, we hope to have the opportunity to provide you with a more satisfactory stay. Thank you for choosing La Flora Hotel and for sharing your insights with us. Your feedback is essential as we continually strive to enhance our offerings.
酒店回复: Dear S9119LSluluc, Warm greetings from all of us at La Flora Hotel! Your kind 5-star review has truly made our day, and we're delighted to know that you had such a wonderful experience during your recent stay with us. We're thrilled that you found our rooms comfortable, clean, and well-equipped. Our team takes great care to ensure that our guests have all the amenities they need for a relaxing and enjoyable stay. It's fantastic to hear that our prime location added to the convenience and enjoyment of your trip. Being situated near popular tourist spots and vibrant streets like Ocean Drive is something we take great pride in. We're pleased that you found the surrounding area to be bustling with shops and activity. Choumika and Mickael are truly valued members of our team, and we're glad to hear that their attentive service contributed positively to your experience. We'll make sure they receive the recognition they deserve for making your stay memorable. Thank you for recommending us with such enthusiasm. Your endorsement means a lot to us, and we're honored to have earned your trust and recommendation. Should your future plans bring you back to Miami, we can't wait to welcome you back to La Flora Hotel. Please don't hesitate to reach out if there's anything you need or any special arrangements you'd like for your next stay. Once again, thank you for choosing us and for your glowing review. We're excited to have the opportunity to host you again on your next vacation.
都很好 就是网络🈶️点差
这家酒店属于LuxUrban下面的酒店,有事可以打给总部。La Flora在柯斯林大街上,附近有公交车和小餐馆。房间大,卫生间一般。
订的中等房间,房间空气不好,窗户密封,不可以开。前台服务,有好有态度差。靠近街道,有些吵。房间霉味,只能住一回。
酒店关门了!!预订不被接受,请逃离这个骗局!我们必须领取 2024 年 3 月通过 Booking 预订的一家酒店的钥匙,以便 2024 年 8 月的旅行(12th 和 Ocean by LuxUrban),两家酒店都关门了!恕不另行通知且预订未告知
独立酒店距离迈阿密海滩仅几步之遥。现代化、新颖的结构,清洁卫生。无需工作人员和通过电子邮件收到的进入房间的凭证即可办理入住。我更喜欢有现场工作人员的正常标准,但作为回报,获得良好的体验。
我必须首先说明,前台接待员(也是唯一一位……其他接待员看起来都百无聊赖地坐在柜台后面……)热情地接待了我们。她为我们Wi-Fi只能在大堂使用而道歉,因为这个问题已经持续了好几周。她还告诉我们,房间清洁需要提前预约。当我们提出清洁要求时,客房服务团队并没有收到。我们不得不第二天再次提出要求。房间还算过得去,仅此而已。这家酒店显然需要翻新。我们指的不是装饰艺术风格,而是基础设施的升级。以前大堂里有个酒吧,但现在已经没有了。外面也没有椅子可以坐。大堂里只有几把破旧的扶手椅。与照片上看到的相反,房间里没有玻璃杯、咖啡机或任何杯子。我们好不容易才拿到两个塑料杯和两个塑料叉子,但就是没有玻璃杯。枕头薄得惊人。隔音效果也差劲透了。酒店后面就是一家夜总会,夜总会营业的那两晚,音乐声都清晰地传进了房间。而且一直持续到凌晨五点半甚至六点……我知道我们身处迈阿密海滩,应该预料到这里会是热闹的都市氛围……但最好在预订前就了解清楚。退房时,我们想把行李寄存在前台,但他们竟然按件收费。说实话,考虑到我们每晚支付的价格以及没有享受到的服务,这笔费用简直太离谱了。我试图在前台协商,但他们却告诉我酒店就是这样,就算经理在场,他们也不会帮我们解决。这是我第一次遇到如此缺乏客户服务意识的酒店。我真的非常失望……
迈克和他的团队非常乐于助人和友善。酒店非常干净而且维护得很好。清洁人员工作出色。该位置非常安静,但却位于迈阿密海滩的最佳位置。大堂目前正在装修,但听不到任何声音。迈克和团队快速、理解地回应您的请求。我强烈推荐这家酒店
干净的酒店,位置优越,靠近海滩,隔壁就有付费停车场。服务员 Virgínia 和 Michael 非常细心、有礼貌并且在我们需要的时候乐于助人!我们肯定会推荐 Lá Flora,巴西人会感到受欢迎
考虑到迈阿密的价格,这家酒店相当便宜,而且位置非常方便,可以去海洋大道。但正如所有事情一样,你花得很少,花得也很少……第一天,他们甚至没有打扫我们的房间,只是换了毛巾,浴室很宽敞,但浴缸很旧,淋浴喷头很差。但最大的缺点是晚上可以听到外面俱乐部的音乐和各种噪音。然而,工作人员非常友善和友好
我喜欢这个地方,房间舒适、干净、设施齐全、漂亮。我有宾至如归的感觉,而且位置更是如此,它位于迈阿密最受欢迎的旅游街道之一前面,因为附近有很多商店,而且街道非常繁忙,因为迈阿密非常受欢迎的海洋大道就在那里。 Cheline 和 Maycol 非常细心,我下次度假时肯定会再次入住。我100%推荐他们。