The hotel is getting old and carpet is very dirty. On the other hand, the room is big and it has good size kitchen. I stayed on the third floor.
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酒店回复: Thank you for your review. Please note we are still in the process of renovating our building. All of our carpets have been shampooed. We apologize you did not enjoy your stay. We hope you have a great day.
1.0分
情侣出游
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I was extremely disappointed with my room and the hotel. The carpet was dirty and smelled like dogs. I selected this hotel based on being advertised as a Wyndham property.
酒店回复: We do apologize for any issues you may have encountered
3.0分
其他
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The hotel looks a bit rundown. Hotel carpeting is in sad shape! The bed made a lot of noise.
The breakfast food wasn’t that great and one day around 8AM it was wiped out. Nothing to eat and nothing got replaced? I would not stay here again.
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酒店回复: We have an extensive breakfast bar from 630am to 930am. It is constantly being refill and we do apologize for the issue you experience
4.0分
其他
Staff was very kind. Room allotted was having a problem and they quickly gave a new room and it was cleans and good breakfast
酒店回复: Thanks for letting us know
1.0分
其他
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I’m from out of town and stayed at this hotel for a football tournament. Upon getting checked in, the lady was very nice and helpful. Went up to our room to get settled in all to have a leaky roof and a wet bed. Went back downstairs and again, lady was super helpful and got us moved asap! The next room we got, the tv was broken as well as the dresser. Went back down stairs and unfortunately there were no rooms available so she assured us she would send maintenance up to fix the things. We left for dinner and came back, tv still not working but we were so exhausted we just went to sleep. In the middle of the night I get up a lot to use the restroom because I’m pregnant and hit my leg twice on the broken dressed due to the drawers not staying in place. First thing in the morning, I speak to the lady at the front desk who lets us know the supervisor will be in at 8a. We left for the tournament came back around 11a, asked to speak with the supervisor and the lady at the front desk was unhelpful and rude! She stated “the supervisor is busy dealing with a big group” so I responded “ well what about the customers who are here now”. She proceeded to say “I have two options, get a refund for one night and leave or switch rooms” she couldn’t do both apparently. I asked to speak to the supervisor again when she stated “ she’s just going to tell you the same things I did, VERY RUDE” there is not enough space to review the whole encounter but it was not pleasant. GM was also unhelpful.
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酒店回复: We do apologize for any issues you experienced. We were willing to refund you-switch your room at your request we just couldn't give you a refund and still stay in the room.
3.0分
其他
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All in all it was an okay place to stay at… only thing was the room smelled like a wet rug when we first entered the room and it didn’t go away till about the third dsy
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酒店回复: Wedo apologize and I have checked we had all the carpets cleaned. Yours was still damp. We do apologize
1.0分
朋友出游
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It was so bad if i could've i would give MINUS rating!!
DON'T STAY THERE! LIKE EVER,STAY IN YOUR CAR IF YOU HAVE TO!
It was so so dirty i almost puked! As soon as we walked in i noticed how dirty the front lobby was,it haven't been vacuumed in weeks, we checked in hoping the room will be much better, elevator was very sketchy loud and dirty, got on our floor and first thing i noticed was how nasty the carpet in the hallway is,yuck! Opened the room and first was the smell what hit my nose! **** smell all over the room,lights came on and i was shocked, the room didn't look anything like the pictures! Dirty,bloody stains on the carpet, dirty pillow cases,microwave almost felt on me when i opened it,broken tiles in the bathroom, and it just goes on and on and on! We were on the road for 14 hours and had no more energy to relocate and change hotels. We checked for bed bugs and when we didn't see any we decided to stay but that wasn't the end of it,the room across the hallway was so loud having a party or something we couldn't sleep, there was a guy sitting front of our room on the floor with his phone plugged to the wall arguing with someone for at least 2 hours then finally i got mad went outside to tell him to move somewhere else because we couldn't sleep! Ugh!
Also rooms had broken front doors like someone kicked it in,the chairs in the room were so dirty i didn't even wanna sit down and we didn't even take a shower, just nasty nasty place! Stay out of this hotel,
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酒店回复: I am concerned about th review. If you would like to reach out to me I am the GM
3.0分
商务出差
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You need more extensive breakfast options. There was a strange smell in the elevator and stairways. Smell like rotten fish. The gym is paltry. Not enough equipment and the equipment, especially the Eliptical, was not working. The actual room was spacious and clean so that was positive.
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酒店回复: We really do have an extensive Breakfast offering. Perhaps there was seething in particular you were looking for. Thank you for the feedback
3.0分
其他
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Rooms are large and comfortable, however I was on the third floor and had really horrible Wi-Fi reception and the cable TV reception was so spotty that you couldn’t really watch TV
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酒店回复: I will check your number as I have not had any wifi complaints. We do apologize for any issues you experienced.
5.0分
其他
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I like all the options they had for breakfast! The Biscuits and sausage gravy were really good. The room was nice,clean,and spacious. I loved having the kitchenette.The beds were super comfy.
The hotel is getting old and carpet is very dirty. On the other hand, the room is big and it has good size kitchen. I stayed on the third floor.
I was extremely disappointed with my room and the hotel. The carpet was dirty and smelled like dogs. I selected this hotel based on being advertised as a Wyndham property.
The hotel looks a bit rundown. Hotel carpeting is in sad shape! The bed made a lot of noise.
The breakfast food wasn’t that great and one day around 8AM it was wiped out. Nothing to eat and nothing got replaced? I would not stay here again.
Staff was very kind. Room allotted was having a problem and they quickly gave a new room and it was cleans and good breakfast
I’m from out of town and stayed at this hotel for a football tournament. Upon getting checked in, the lady was very nice and helpful. Went up to our room to get settled in all to have a leaky roof and a wet bed. Went back downstairs and again, lady was super helpful and got us moved asap! The next room we got, the tv was broken as well as the dresser. Went back down stairs and unfortunately there were no rooms available so she assured us she would send maintenance up to fix the things. We left for dinner and came back, tv still not working but we were so exhausted we just went to sleep. In the middle of the night I get up a lot to use the restroom because I’m pregnant and hit my leg twice on the broken dressed due to the drawers not staying in place. First thing in the morning, I speak to the lady at the front desk who lets us know the supervisor will be in at 8a. We left for the tournament came back around 11a, asked to speak with the supervisor and the lady at the front desk was unhelpful and rude! She stated “the supervisor is busy dealing with a big group” so I responded “ well what about the customers who are here now”. She proceeded to say “I have two options, get a refund for one night and leave or switch rooms” she couldn’t do both apparently. I asked to speak to the supervisor again when she stated “ she’s just going to tell you the same things I did, VERY RUDE” there is not enough space to review the whole encounter but it was not pleasant. GM was also unhelpful.
All in all it was an okay place to stay at… only thing was the room smelled like a wet rug when we first entered the room and it didn’t go away till about the third dsy
It was so bad if i could've i would give MINUS rating!!
DON'T STAY THERE! LIKE EVER,STAY IN YOUR CAR IF YOU HAVE TO!
It was so so dirty i almost puked! As soon as we walked in i noticed how dirty the front lobby was,it haven't been vacuumed in weeks, we checked in hoping the room will be much better, elevator was very sketchy loud and dirty, got on our floor and first thing i noticed was how nasty the carpet in the hallway is,yuck! Opened the room and first was the smell what hit my nose! **** smell all over the room,lights came on and i was shocked, the room didn't look anything like the pictures! Dirty,bloody stains on the carpet, dirty pillow cases,microwave almost felt on me when i opened it,broken tiles in the bathroom, and it just goes on and on and on! We were on the road for 14 hours and had no more energy to relocate and change hotels. We checked for bed bugs and when we didn't see any we decided to stay but that wasn't the end of it,the room across the hallway was so loud having a party or something we couldn't sleep, there was a guy sitting front of our room on the floor with his phone plugged to the wall arguing with someone for at least 2 hours then finally i got mad went outside to tell him to move somewhere else because we couldn't sleep! Ugh!
Also rooms had broken front doors like someone kicked it in,the chairs in the room were so dirty i didn't even wanna sit down and we didn't even take a shower, just nasty nasty place! Stay out of this hotel,
You need more extensive breakfast options. There was a strange smell in the elevator and stairways. Smell like rotten fish. The gym is paltry. Not enough equipment and the equipment, especially the Eliptical, was not working. The actual room was spacious and clean so that was positive.
Rooms are large and comfortable, however I was on the third floor and had really horrible Wi-Fi reception and the cable TV reception was so spotty that you couldn’t really watch TV
I like all the options they had for breakfast! The Biscuits and sausage gravy were really good. The room was nice,clean,and spacious. I loved having the kitchenette.The beds were super comfy.