酒店回复: Dear Amanuel,Thank you for sharing your feedback. We apologize for the inconveniences you experienced during your stay. We understand the frustration with the parking, room service frequency, and internet connection. Your comments will be reviewed with our team to improve these areas. We value your input and are committed to enhancing the guest experience. We hope to have the opportunity to welcome you again and provide a more seamless stay next time. Safe travels!Sincerely, Hotel Manager
5.0分
家庭亲子
原文
翻译提供方:Google
非常安静的区域。早餐不错,房间重新装修过,很舒适。
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酒店回复: Dear Veronica,Thank you for sharing your positive feedback. It is wonderful to hear that you enjoyed the peaceful surroundings, the quality of the breakfast, and the comfort of the newly remodeled room. A quiet location paired with thoughtful updates and good dining options can make a stay both relaxing and enjoyable. Your observations reflect the efforts made to create a welcoming environment, and it is great to know these details made your experience pleasant and memorable.Sincerely, Hotel Manager
离朋友家很近,这点很好。早餐稍微有点遗憾,但华夫饼很好吃。下次有机会还会再来。
很棒的酒店。一切都很干净,早餐也很好。
看得出是刚整修过的,一切都算是不错,对得起这个价格。
晚上休息不好
我从来没有睡得这么差过。其他顾客一直待在房间外面,直到凌晨3点,又笑又叫又喊。我的空调噪音很大,加上门外的人,我几乎没睡着。
我连续三天打电话到前台,要求他们修理保险箱,但他们置之不理,说前一天就有人报告了。房间隔音很差,隔壁房间的动静都能听到。体验非常糟糕,不推荐,以后再也不会去了。
我的房间里有蚂蚁,他们无法给我房间钥匙,所以每次我离开房间时,都必须让前台员工帮我开锁。
工作人员不太友好。我和孩子们在那里,晚上 8 点有人投诉我们噪音太大。然后整个晚上我们都被人们在凌晨 3 点敲墙和地板的声音吵醒。厕所和淋浴的水压很差。家具又脏又满是灰尘。
没有水压,厕所太小,小到只能在小学里用。我得买个马桶升降器才能在我们4天的住宿期间使用。提供的早餐没什么特别之处。工作人员服务不积极,英语水平有限。床很舒服。
游泳池很烦人
停车区域——你需要去其他地方
客房服务每四晚只有一次,太糟糕了
网络连接中断
非常安静的区域。早餐不错,房间重新装修过,很舒适。