Not NO but hell NO! The place needs to be shut down. The entire town of altus needs to be shut down really. Anyway the place is ran by drug *******. Can’t find someone if needed and the room are terrible! It’s got a musty smell to the place, even the rooms have that smell as well the sheets, blankets, curtains are so old the lining are coming out. The beds dirty, the shower tiles are falling off , ring around toilet, carpet stained old tvs, microwaves, coffe pot. Everything ancient. This place has potential but I would say just shut it down unless u have millions to fix it period
展开
酒店回复: Dear Guest, Your feedback is much acknowledged, and we appreciate you taking the time to share it with us. We're sorry to hear your experience wasn't as pleasant as you had hoped. The situations you've detailed don't meet our qualifications, but be assured that they've been brought to management's attention. In addition, we are upgrading our facilities, and we are excited to provide you with a better experience! Sincerely, ES – Guest Relations Manager
5.0分
其他
展开
I really liked this place! It was clean, and that staff was very helpful and kind. I have a large family and the were very accommodating, and the prices were so reasonable with so many of us. I am glad I had the chance to stay!
展开
酒店回复: Dear Guest, We appreciate you taking the time to write such a positive review about your stay at our resort. We are delighted that we were able to make your stay enjoyable and relaxing and that you found our rates to be reasonable. We pledge to continue providing exceptional service in order to increase our guests' pleasure. We want to welcome you back as a guest. Sincerely, ES – Guest Relations Manager
Not NO but hell NO! The place needs to be shut down. The entire town of altus needs to be shut down really. Anyway the place is ran by drug *******. Can’t find someone if needed and the room are terrible! It’s got a musty smell to the place, even the rooms have that smell as well the sheets, blankets, curtains are so old the lining are coming out. The beds dirty, the shower tiles are falling off , ring around toilet, carpet stained old tvs, microwaves, coffe pot. Everything ancient. This place has potential but I would say just shut it down unless u have millions to fix it period
I really liked this place! It was clean, and that staff was very helpful and kind. I have a large family and the were very accommodating, and the prices were so reasonable with so many of us. I am glad I had the chance to stay!