This was the first time stay! It was absolutely amazing! The hotel was beautiful and all the staff was great! We will definitely stay here again!
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酒店回复: Thank you for sharing your experience with us! We appreciate your feedback and look forward to your next visit!
5.0分
其他
Room was a little outdated, but beautiful hotel. Very attentive staff and wonderful valet attendants.
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酒店回复: Thank you for taking the time to provide us with your feedback! We are thrilled to see that you enjoyed your stay with us! Come back and see us again soon!
5.0分
商务出差
Beautiful room and excellent service. Especially enjoyed the bathroom, pillows and in-room thermostat. Would absolutely stay here again.
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酒店回复: Thank you for leaving us such a wonderful review! We will look forward to your next visit!
4.0分
其他
Lovely hotel and staff. No advance notice of the gym being closed for renovations only minus.
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酒店回复: Thank you for taking the time to share your experience with us! We hope to see you again on your next visit to Birmingham.
3.0分
其他
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Staff was excellent, historic building is beautiful. Room keys were down and quality of towels, bedding, shower, fixtures seemed cheap given the elevated atmosphere of the hotel.
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酒店回复: Thank you for taking the time to provide us with your feedback. It has been shared with our management team. We hope to see you again on your next visit to Birmingham.
5.0分
其他
Very nice hotel! Clean, modern room. Excellent customer service. Definitely plan to stay here again.
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酒店回复: Thank you so much for sharing your experience with us. We love that you enjoyed your stay with us! Come back and see us again soon!
5.0分
其他
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Staff were very nice and helpful, hotel lobby and rooms smelled of perfume…. We were told we had to take the last room left which did not have a window and felt much like a closet. Not close to the images on booking site. Not worth the money we spent. Convenient location and nice staff were the upsides.
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酒店回复: Thank you for taking the time to give us a 10/10 rating! We appreciate your feedback and will take it on board as we continually strive to improve.
5.0分
其他
The room was clean and the staff was friendly. I plan to come back to the same hotel if I have to travel to Birmingham again.
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酒店回复: Thank you for leaving us such a glowing review! We appreciate you and look forward to your next visit!
4.0分
其他
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Nice room. Not great shower water pressure or temperature. Some of the front desk staff was very nice. Others had an attitude. Valets were incredible. Limited menu at the kitchen but good food.
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酒店回复: Thank you for providing us with your feedback. I am sorry to see that some members of the staff impacted your stay negatively. It will be addressed by our management team. We hope that you will visit us again on your next trip to Birmingham. Thank you.
5.0分
其他
I was greeted with kindness, my valet parking man was awesome, very clean room. quiet floor, etc is beyond my expectations. Awesome job staff.
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酒店回复: Thank you so very much for taking the time to leave us a positive review! We hope to see you again on your next visit to Birmingham!
This was the first time stay! It was absolutely amazing! The hotel was beautiful and all the staff was great! We will definitely stay here again!
Room was a little outdated, but beautiful hotel. Very attentive staff and wonderful valet attendants.
Beautiful room and excellent service. Especially enjoyed the bathroom, pillows and in-room thermostat. Would absolutely stay here again.
Lovely hotel and staff. No advance notice of the gym being closed for renovations only minus.
Staff was excellent, historic building is beautiful. Room keys were down and quality of towels, bedding, shower, fixtures seemed cheap given the elevated atmosphere of the hotel.
Very nice hotel! Clean, modern room. Excellent customer service. Definitely plan to stay here again.
Staff were very nice and helpful, hotel lobby and rooms smelled of perfume…. We were told we had to take the last room left which did not have a window and felt much like a closet. Not close to the images on booking site. Not worth the money we spent. Convenient location and nice staff were the upsides.
The room was clean and the staff was friendly. I plan to come back to the same hotel if I have to travel to Birmingham again.
Nice room. Not great shower water pressure or temperature. Some of the front desk staff was very nice. Others had an attitude. Valets were incredible. Limited menu at the kitchen but good food.
I was greeted with kindness, my valet parking man was awesome, very clean room. quiet floor, etc is beyond my expectations. Awesome job staff.