酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the disturbances you experienced during your stay. Your comfort is our top priority, and we regret that we did not meet your expectations.We understand how important a quiet and restful environment is, especially after a long work shift. We are actively working on improving our soundproofing measures and implementing stricter policies to ensure that all guests can enjoy a peaceful stay.Thank you for bringing these matters to our attention. We hope to have the chance to welcome you back and provide you with a much improved experience.
酒店回复: Thank you for sharing your Feedback regarding your stay we are pleased to hear that you enjoyed your stay.
1.0分
其他
原文
翻译提供方:Google
肺部受污染
房间里到处都是苍蝇,然后他们正在清理每个房间的空调,用高压水冲洗,房间里就飘进了煤气味。
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酒店回复: Thank you for sharing you feedback. Please accept our sincere apology for not meeting your expectation.
1.0分
其他
原文
翻译提供方:Google
我没有使用酒店区域,因为房间非常不安全,闻起来有香烟味,而且我被告知由于房间空置,无法换房间
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酒店回复: Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing these issues to our attention. We take guest satisfaction seriously and will address your concerns promptly.
酒店回复: Thank you for sharing you feedback. Please accept our sincere apology for not meeting your expectation. We hope to server you better again!!
5.0分
其他
The Customer Services is very nice, King and helpfull people
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酒店回复: Thank you so much for your kind words! We’re delighted to hear you enjoyed our customer service and found our team helpful. We look forward to welcoming you back soon!!
5.0分
商务出差
Very nice hotel
Really nice people at the hotel
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酒店回复: Thank you so much for your kind words! We're delighted to hear you enjoyed your stay with us.
1.0分
其他
Filthy loud ghetto
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酒店回复: Thank you for your feedback. We're very sorry to hear that your stay did not meet your expectations. Cleanliness, comfort, and guest satisfaction are very important to us, and we take all reviews seriously. We are continuously working to improve our property and guest experience, and your input helps us do that. If you're open to it, we would appreciate the opportunity to speak with you directly to learn more about your concerns and how we can do better in the future.
5.0分
商务出差
Yes
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酒店回复: Thank you for sharing your Feedback regarding your stay we are pleased to hear that you enjoyed your stay.
下午 4 点左右到达酒店,我不得不通过大堂关闭的窗户办理入住手续,第二天去了商场,当我回来时,我的 iPhone 充电器在房间里不见了,我房间里还有其他东西,幸运的是它们还在那里。顺便说一句,到处都是臭味,甚至在房间里也是如此!糟糕的经历
裂谷木筏太多
住宿很不错,但裂谷木筏太多,情侣们整天都在争吵和打架,你可以透过墙壁听到,如果你在底层,你可以听到人们走路的声音,工作了 12 小时后,白天真的很难入睡,因为那里太吵了,人们整晚都在外面抽烟喝酒。
物有所值!
这里非常干净。我在拼命寻找更便宜的选择时偶然发现了这个地方,我印象深刻。这里的价格绝对令人惊叹。在我找到这个地方之前,我每周要支付 525 美元。每周比我去过的大多数地方便宜 150 美元。我绝对推荐。
肺部受污染
房间里到处都是苍蝇,然后他们正在清理每个房间的空调,用高压水冲洗,房间里就飘进了煤气味。
我没有使用酒店区域,因为房间非常不安全,闻起来有香烟味,而且我被告知由于房间空置,无法换房间
不安全又脏
多花 20-30 美元住一家真正安全的酒店。我花了 70 美元,以为这里还不错,但事实并非如此——这里不安全。感觉就像住在贫民窟公寓里。住在这里的几家人很吵,总是在外面大喊大叫、打架。他们还播放音乐、大喊大叫、争吵、猛砸门,直到凌晨 3 点,这是工作日,不是周五或周六。我没怎么睡觉。房间里还有蟑螂。
The Customer Services is very nice, King and helpfull people
Very nice hotel
Really nice people at the hotel
Filthy loud ghetto
Yes