酒店回复: Dear Shuimuxiangsheng,Thank you for taking the time to share your outstanding review of your recent experience at Meliá Chiang Mai. We are truly delighted to know that you had such a comfortable and enjoyable experience during your one-week visit.It is wonderful to hear that you appreciated our convenient location, with easy access to the airport, the Old City, and the surrounding neighborhood. We are also pleased that you enjoyed your spacious corner room and that our housekeeping team contributed positively to your stay by maintaining the highest standards of cleanliness each day.We are especially glad that you had the opportunity to enjoy the Level Lounge on the 21st floor, as well as the alternative breakfast offering there when Laan Na Kitchen was busy. It is equally rewarding to know that your family found Kidsdom and its daily activities engaging, and that you were able to relax at our saltwater swimming pool.Your kind words about our facilities, services, and overall environment mean a great deal to our entire team. We are honored to have provided a comfortable setting for your visit to Chiang Mai.Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you back for another outstanding and memorable stay in the near future.Warm regards,Paphatsawan KomarvutGuest Experience Team
酒店回复: Dear Youko,Thank you very much for taking the time to share your thoughtful feedback following your recent stay with us at Meliá Chiang Mai. We are truly delighted to know that you and your family had such an enjoyable and memorable experience during your time with us.It is especially heartwarming to know that your child had a wonderful time at our Kidsdom. Creating a fun, engaging, and family-friendly environment is very important to us, and we are pleased that this facility contributed positively to your stay. We are also glad to hear that you enjoyed breakfast at Laan Na Kitchen, particularly the freshly squeezed juice, and that it helped make your mornings even more enjoyable.Your kind words are sincerely appreciated and will be shared with our team, as they serve as great encouragement for us to continue delivering attentive service and memorable experiences for all our valued guests.Thank you once again for choosing to stay with us at Meliá Chiang Mai. We truly look forward to the pleasure of welcoming you and your family back for another seamless and delightful stay in the near future.Warm regards,Piyada SomsaGuest Experience Team
酒店回复: Dear Xiaoyuzaishenhai,Thank you for taking the time to share your feedback regarding your recent stay with us at Meliá Chiang Mai.We sincerely regret to hear that your experience did not meet your expectations. Please accept our heartfelt apologies for any disappointment caused by the room and bathroom size, the pool area, the hallways, as well as the elevator waiting time. We understand how these aspects can affect the overall comfort of your stay.We truly appreciate your candid comments, as they are invaluable in helping us identify areas where we can improve. Please rest assured that your concerns have been immediately shared with our relevant team for careful review and consideration.We look forward to the opportunity to welcome you again and to improve your experience in the near future.Warm regards,Lalita de BoerGuest Experience Team
酒店回复: Dear Laoayishiwo,Thank you very much for taking the time to share your wonderful feedback regarding your recent stay at Meliá Chiang Mai.We are truly delighted to know that you and your family had such an enjoyable and comfortable experience in your The Level room. It is especially rewarding to learn that the prepared bedding arrangements and the child safety guardrail met your expectations, and that your children were especially happy with the setup. Ensuring the comfort and safety of our guests, especially families, is one of our top priorities.We are also pleased that you enjoyed the exclusive benefits for The Level guests, including breakfast and afternoon tea at The Level Lounge. It is wonderful to know that these experiences provided you with relaxing and memorable moments together as a family.Your kind words and your intention to stay longer on your next visit mean a great deal to us. Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you and your family back to Chiang Mai for another exceptional and memorable stay.Warm regards,Paphatsawan KomarvutGuest Experience Team
酒店回复: Dear guest,Thank you for taking the time to share your detailed feedback following your recent stay at Meliá Chiang Mai. We are pleased to know that you appreciated our amenities, cleanliness, service, and surroundings, as well as our convenient location with easy access to the airport, Old City attractions, and nearby dining options. Your positive comments are sincerely appreciated and serve as great encouragement to our team.At the same time, we thank you for sharing your constructive feedback regarding the breakfast selection and your room experience. We regret to hear about the noise from the air conditioning and the discomfort you experienced. Please allow us to clarify that, in accordance with Thai regulations for high-rise buildings and to ensure guest privacy and safety, some rooms do not have windows that can be opened. Nevertheless, your comments have been shared with the relevant teams for further review and improvement, particularly regarding air-conditioning performance.Regarding breakfast, we would truly appreciate it if you could share any specific menu items or vegetables you would like us to add to our buffet line, as your feedback is invaluable in helping us further enhance our guests’ dining experience.Thank you once again for choosing Meliá Chiang Mai and for your valuable feedback. We sincerely hope to have the opportunity to welcome you back in the future and provide an even more comfortable and enjoyable stay.Warm regards,Paphatsawan KomarvutGuest Experience Team
酒店回复: Dear guest,Thank you very much for taking the time to share your kind feedback regarding your recent stay at Meliá Chiang Mai.We are truly delighted to know that you highly recommend our The Level premium rooms and enjoyed the afternoon tea experience at The Level Lounge. It is especially rewarding to learn that you appreciated the attentive service provided by our team, as delivering personalized and thoughtful hospitality is at the heart of what we do. We are also pleased that you had a wonderful time at MAI The Sky Bar, and that the atmosphere contributed positively to your overall experience.At the same time, we sincerely appreciate your understanding regarding the busy atmosphere during the Chinese New Year period, as well as your valuable comments about the breakfast experience. Please rest assured that your feedback regarding the crowding on the first floor and the selection at The Level Lounge has been shared with our team, as we continuously strive to enhance both comfort and variety for our guests.Thank you once again for your kind recommendation and valuable feedback. We truly hope to have the pleasure of welcoming you back to Meliá Chiang Mai for another exceptional stay in the near future.Warm regards,Paphatsawan KomarvutGuest Experience Team
酒店回复: Dear Zhangxiaobaoshiwoya,Thank you very much for taking the time to share your feedback following your stay at Meliá Chiang Mai. We appreciate you for sharing your observations regarding the room size, sound insulation, and overall guestroom design, and we sincerely regret that these aspects did not fully meet your expectations, especially during the peak season. Your feedback has been carefully noted.At the same time, we are pleased to know that your child greatly enjoyed our Kidsdom and that the children’s facilities met your expectations. It is always rewarding for us to hear that our younger guests had a joyful and memorable experience.Thank you once again for choosing Meliá Chiang Mai and for sharing your valuable insights. We hope to have the opportunity to welcome you and your family again in the future, allowing us to provide a more comfortable and satisfying stay.Warm regards,Lalita de BoerGuest Experience Team
酒店回复: Dear Mr. Yaoayaoyao,Thank you very much for taking the time to share your excellent review regarding your recent stay at Meliá Chiang Mai. We are truly delighted to hear that you enjoyed a pleasant stay with us and that your overall experience met the highest standards.We are particularly pleased to know that our convenient location met your expectations and allowed you to fully enjoy the surrounding area. We also appreciate you bringing your concerns to our attention regarding the room size and the payment arrangements for your children. Please allow us to clarify our reservation terms and conditions. For any additional guest beyond the standard occupancy of two adults, a fixed charge per person applies. This fee covers the provision of an extra bed as well as daily breakfast.We sincerely hope this explanation provides clarity and thank you for your understanding on this regard.Thank you once again for choosing to stay with us. We look forward to welcoming you back to Meliá Chiang Mai for another enjoyable stay in the near future.Warm regards,Maria MoraguezGuest Experience Officer
5.0分
美利亚房
家庭亲子
强烈推荐的亲子酒店带孩子的选这准没错…..边上夜市酒吧都有
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酒店回复: Dear Elongogogo,Thank you very much for taking the time to share your wonderful feedback following your recent stay at Meliá Chiang Mai. We are truly delighted to know that you consider our hotel a great choice for families, especially those traveling with children.It is also a pleasure to hear that you enjoyed our convenient location, with the vibrant night market and nearby bars just steps away. Being situated in such a lively area while still offering a comfortable and welcoming environment for families is something we truly value.Your kind words mean a great deal to our team and serve as great encouragement for us to continue delivering memorable experiences for all our guests. We sincerely look forward to welcoming you and your family back again in the near future.Warm regards,Piyada SomsaGuest Experience Team
酒店位置距离机场打车30半小时,距离古城步行15分钟,周边业态丰富。这次入住了一周转角平层房,房间很大,客房服务很不错,每天打扫的都很干净,21楼酒廊很人少,服务不错,如果一楼早餐人很多可以在酒廊用餐。酒店二楼有亲子乐园,小朋友可以在里面自由玩耍,也可以提前一天预约课程,课程每天都有,种类很丰富。二楼的露天泳池是海水泳池,2月份人不多。酒店整体都不错,给清迈行提供了舒适的环境。
小朋友非常喜欢,酒店就是个巨大的儿童托管中心,二楼简直是解放大人神器,玩的根本不愿意出去,房间稍微有点小,整体布局有点局促,特别是厕所和浴室,我们入住的时候已经给小朋友铺好了沙发床,整体服务还是不错的,早餐也还不错,鲜榨的橙汁好评,如果下次再带小朋友来,还是会考虑再次入住这家的
房间很小,尤其卫生间,转个身都难,按这个房价不大值,泳池也很小很堵,就是裙楼小天台一点点。廊道很压抑,电梯也很小,等电梯也要很久。总之性价比很低,小孩子入住超过四岁就要加收,比起隔壁万豪的儿童友好差远了,不会再来。
定的粹美阁,四人入住,晚上到酒店,已经铺好了两张床铺在窗台上,按要求给我安装了孩子的防护栏在大床上,孩子们特别特别喜欢,每天可以到行政顶楼吃早餐和下午茶,基本每天都是我们家四个人,下次一定多住几晚,感觉酒店韩国人挺多,酒店河对面的711挺小东西不太多,可以选择不去
👍距离机场4.6公里左右,机场出来出租车300泰铢。就在古城这边,走路20分钟左右可达德佩门,草编街,帕辛寺。周边吃的也便宜。酒店早餐还行吧,蔬菜较少。
⚠️房间有两个Bug:1空调出风声特别大。2.没有窗户可以打开,闷闷的。
酒店V Level房间比较推荐,可以用21楼用下午茶,服务到位。22楼的露天酒吧很赞,氛围很好!春节期间人比较多,基本满房,早餐在一楼会有点拥挤,但在21楼东西有点少。
为了满足熊孩子挑了Melia,据说是清迈酒店儿童乐园最大的一家。旺季的时候价格很坚挺,明明前面也没grand。
最基础的房型面积不大,装修没比国内的快捷好多少,层高还低的不行,隔音也不怎么好,就客房来说真的不怎么样。沙发倒是挺大,可以睡一个成人。
但儿童乐园是真的大,设施很多,孩子玩儿的很开心。
房间比较小,卫生间尤其小,好在有一张沙发可以当床睡,否则我们一家人真睡不下。两个孩子7岁,被要求支付额外的费用。周边到处是夜市,非常热闹,总体好评。
强烈推荐的亲子酒店带孩子的选这准没错…..边上夜市酒吧都有
除了几个小问题,在美利亚酒店的住宿体验堪称完美!有点搞笑的是,感觉住在这里的韩国人有80%左右。房间很宽敞,住起来很舒服!但是,关灯后会听到“嘀…嘀”的声音,这让我有点困惑(非常影响睡眠)。而且,这么好的酒店竟然一点也不隔音,甚至能听到隔壁房客路过时的声音……凌晨时分连厕所的声音都能听到 ^^…
抛开这些小插曲,酒店员工都很亲切,泳池设施也很棒。可惜因为行程安排不能多住几天,下次再来的时候,我还想选择这家酒店!