酒店回复: Dear Guest, Thank you for taking the time to share your review of your stay at Meliá Chiang Mai. We are delighted to hear that all aspects of your experience met your expectations and that you had a pleasant stay with us.We are especially glad to know that you enjoyed our spacious room, convenient location, and the attentive service provided by our team. It is also wonderful to hear that you appreciated Kidsdom, with its large and clean space, and that your child had fun playing there. We are truly honored to have been part of your child's birthday and are pleased that it was an enjoyable celebration.Thank you once again for choosing Meliá Chiang Mai. We look forward to welcoming you back in the near future for another memorable stay.Warm regards, May Myint Myat Pyone Guest Experience
酒店回复: Dear Regoudehemaxiaojie,Thank you for taking the time to share your detailed feedback regarding your recent stay at Meliá Chiang Mai. We are delighted to hear that you appreciated our new and well-maintained property, attentive staff, and overall cleanliness.We also noted your comments regarding breakfast. While we are glad you found it well-stocked, we would greatly appreciate any specific feedback regarding the food offerings, as this will help us continue to enhance the breakfast experience for our guests.We truly value your insights and look forward to welcoming you back to Meliá Chiang Mai for another memorable stay.Warm regards,Paphatsawan KomarvutGuest Experience
5.0分
美利亚房
朋友出游
酒店公区和房间很新，服务不错。 洗手间稍微有点小，两个女生的东西铺不开， 地理位置也比较方便，附近步行距离就有很多吃的。 rooftop bar 酒一般，看风景还行. 附近还有drag show晚上可以去看看。 周围都比较热闹，夜间出行安全。总的来说是很不错的， 但清迈的话可能更喜欢住在老城里～
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酒店回复: Dear Guest,Thank you very much for sharing your detailed feedback following your recent stay at Meliá Chiang Mai. We are delighted to know that you enjoyed our modern facilities, excellent service, and convenient location surrounded by a variety of restaurants and attractions.We appreciate your comments regarding the bathroom size and our MAI The Sky Bar beverage offerings, which have been shared with our respective teams for future improvement. It is also lovely to hear that you found the surrounding area lively and safe to explore at night.We truly value your insights and hope to have the opportunity to welcome you back again, whether for another stay with us or a visit to enjoy the city from a different perspective.Warm regards,Gaeun LeeGuest Experience
酒店回复: Dear Guest,Thank you very much for sharing your kind feedback following your recent stay at Meliá Chiang Mai. We are delighted to know that you were pleased with our service, cleanliness, convenient location, and family-friendly atmosphere. It is also wonderful to hear that you enjoyed our comfortable beds and the breakfast selection we have to offer.We sincerely appreciate your feedback regarding the area around the washbasin. This has been shared with our housekeeping team to ensure greater attention to detail, and we will take necessary measures to prevent it from recurring in the future.Thank you once again for your thoughtful review. We look forward to welcoming you and your family back for another relaxing holiday in Chiang Mai.Warm regards,Lalita de BoerGuest Experience
酒店回复: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Meliá Chiang Mai. We are pleased to know that you found our property comfortable.It is truly a pleasure to hear that our well-equipped facilities, thoughtful amenities, and MAI The Sky Bar met your expectations and contributed to a very positive experience during your visit.We sincerely appreciate your kind words and look forward to welcoming you back soon for another exceptional stay.Warm regards,Piyada SomsaGuest Experience
酒店回复: Dear Guest,Thank you for taking the time to share your review of your stay at Meliá Chiang Mai. We are delighted to hear that our convenient location, decor, facilities and spacious room contributed to a positive experience during your visit.We also appreciate you bringing to our attention the water in the shower area and soundproofing in the room. Your feedback has been noted and shared with the respective teams for further improvement.Additionally, we would like to provide information for your future visit regarding the availability of bathtubs in specific room categories, such as The Level Suites and The Level Presidential Suite. We hope this will be helpful when planning your next stay with us.Should you have any suggestions or additional feedback, we would be more than happy to hear from you. Your input is truly invaluable and helps us continue to improve.We look forward to welcoming you back soon for another enjoyable stay.Warm regards,May Myint Myat PyoneGuest Experience
酒店回复: Dear Guest,Thank you for taking the time to share your detailed review of your stay at Meliá Chiang Mai. We are delighted to hear that you enjoyed our friendly and welcoming staff, as well as MAI The Sky Bar with its excellent views.We are also pleased that the children’s splash area and kids’ club provided a fun experience for your family. Your feedback regarding the pool will be shared with our team as we continually strive to enhance our guests’ comfort.Should you have any further feedback or require assistance during a future stay, please do not hesitate to contact us directly. We look forward to welcoming you and your family back for another memorable visit.Warm regards,Paphatsawan KomarvutGuest Experience
酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at Meliá Chiang Mai.We are pleased to learn that you found the configuration of our twin rooms convenient and well-suited for families, and that the international atmosphere of the hotel contributed positively to your experience. It is always our aim to create a welcoming environment for all guests, and we truly appreciate your kind remarks in this regard.However, we are truly sorry to hear that your rest was disturbed due to noise from neighboring rooms. Please accept our sincerest apologies for the inconvenience this caused during your stay. While our rooms are constructed with soundproofing measures, we understand that certain situations may still lead to discomfort. We regret that the room change did not alleviate the issue and thank you for your patience and understanding.On a more positive note, we are glad that our team was able to provide prompt and attentive service throughout your stay. Your thoughtful recognition of their efforts is greatly appreciated and will certainly be shared with them.Thank you once again for your valuable feedback, which helps us to improve the experience for all our guests. We sincerely hope to have the opportunity to welcome you back to Meliá Chiang Mai in the future, and to provide you with a more seamless and relaxing stay.Warm regards,Paphatsawan KomarvutGuest Experience
房间很大，地理位置优渥，服务周到，儿童区域很大很干净，孩子喜欢玩，性价比高.入住当天刚好是孩子生日，还准备了惊喜蛋糕，非常感谢.酒店很用心.
除了几个小问题，在美利亚酒店的住宿体验堪称完美！有点搞笑的是，感觉住在这里的韩国人有80%左右。房间很宽敞，住起来很舒服！但是，关灯后会听到“嘀…嘀”的声音，这让我有点困惑（非常影响睡眠）。而且，这么好的酒店竟然一点也不隔音，甚至能听到隔壁房客路过时的声音……凌晨时分连厕所的声音都能听到 ^^…
抛开这些小插曲，酒店员工都很亲切，泳池设施也很棒。可惜因为行程安排不能多住几天，下次再来的时候，我还想选择这家酒店！
优点：
1.新，小而美，房间有个大的沙发，小朋友可以睡；2.服务好，工作人员多，都跟得上；3.基本英语沟通，语言水平不错；4.早餐虽然人多，但是补得很快，吃的还不错；5.卫生不错
缺点：1.楼层低 2.洗澡水小，热水一般；3.餐厅汉堡太高了，根本没办法一口咬下去
地点：步行去古城大概20分钟，8分钟的距离有万豪洲际酒店等
酒店公区和房间很新，服务不错。 洗手间稍微有点小，两个女生的东西铺不开， 地理位置也比较方便，附近步行距离就有很多吃的。 rooftop bar 酒一般，看风景还行. 附近还有drag show晚上可以去看看。 周围都比较热闹，夜间出行安全。总的来说是很不错的， 但清迈的话可能更喜欢住在老城里～
整体来说服务和卫生都很不错，床非常软，出行也很方便，特别适合带娃，早餐丰富，度假的好选择，唯一一点不足的是洗手台跟镜子之间的缝隙是卫生的死角
酒店房间还不错，设施比较新，物品很完备。预定赠送的天台酒吧非常漂亮，不愧是清迈最高的屋顶酒吧，音乐很棒，DJ很优秀
第一次来清迈。看到这家酒店评价氛围很好就预订了。离有名的咖喱面店和夜市都只有几步之遥，地理位置非常方便。早餐也很好吃，早上就能吃得心满意足！
酒店位置很不错，大门出去有一些餐馆，走过去安纳塔拉大概六七分钟就到，停车场后门出门就是常康路夜市吃饭的地方，再走出小巷子对面就是万豪。甄选房房间比较大，两个人完全够用了，装修设施也比较新，不过浴室设计有点问题，洗澡容易渗水出来，吹风机也比较拉胯，一个老款的飞利浦，还有一点就是居然没浴缸。有一点需要说的是就是房间隔音不行，酒店本身位置很好，几乎没有外界杂音，但是在房间里经常能听到楼上的脚步声，搬行李的声音还有走廊开关门和说话的声音，这个隔音问题在我住过的五星级酒店里面算很严重的。酒店泳池和健身房在二楼，都不大，下午高峰期基本都是满的，健身房还有不少白人赤膊锻炼，可见素质真的一般。
美利亚的走廊层高非常矮，夸张的矮，我190身高在走廊几乎会碰到烟雾报警器，房间层高会好一些，但还是比正常五星级矮一点。这个酒店从停车场大巴可以看出来有不少旅行团入住，据观察很多是西班牙人，韩国人和印度人，在公区还是比较吵闹
前台及服务员会少量的中文，基本上见面都会微笑打招呼🙋♀️泳池比较拥挤，很多韩国的亲子家庭入住。有一个小型的儿童嬉水区，我们因此选择的这个酒店。还有儿童俱乐部，人很少，有🎮和绘本，非常适合亲子家庭。我们在顶楼天空酒吧消费，风景很不错。🥃🥃🍻
房间大小和类型同比于我们国内的希尔顿欢朋，双床房的床是挨在一起的，一推就变成了一个2.2的大床，推荐2大1小的家庭选这个房子，酒店的外国人中东人韩国人台湾省人都比大陆人多，非常的国际化，但要吐槽的一点的是大家慎重选择，我当时选美利亚是因为看见评论说隔音好，结果真正入住完体会是隔音太差了，楼上缓缓走路的每一步脚步声都听的清清楚楚，所以连住4晚因为隔音问题换了一间房，还是没能解决这个问题，只能每次强忍到晚上12点多，大家都睡了我们才能睡。值得表扬的是美利亚的服务特别迅速，每次打电话要牙刷拖鞋，投诉楼上噪音的时候，3-5分钟内必敲门送达，服务还是非常好哒。