酒店回复: Dear Guest,Thank you very much for commenting on your experience regarding your stay at Only YOU Hotel Malaga.It is a pleasure to read that you enjoyed your stay and that your personal review was excellent.We look forward to welcoming you back to our hotel!Yours sincerely,EdouardFront Desk Agent
酒店回复: Dear guest,We deeply regret the issues had with the bathroom in general. Your feedback is invaluable, and we are addressing this matter with our team to ensure it does not happen again. We sincerely hope to welcome you back in the future and provide the excellent service we are known for.Kind regards,Laura Q. Welcome Desk AgentOnly YOU Málaga
酒店回复: Dear Adeline,Thank you very much for commenting on your experience regarding your stay at Only YOU Hotel Malaga.It is a pleasure to read that you enjoyed your stay and that your personal review was excellent.We look forward to welcoming you back to our hotel!Yours sincerely,Laura F, front desk supervisor
酒店回复: Dear guest, First, I would like to thank you for taking the time to share your opinion with us and the rest of the users. From Only YOU Hotel Malaga, we deeply regret that we did not meet your expectations. Likewise, we thank you for taking the time to share your experience with us and for giving us the opportunity to improve. We look forward to welcoming you back so that we can provide you with the experience you deserve.Yours sincerely,Laura F, front desk supervisor
4.7分
码头精致套房
情侣出游
地理位置优越,前面是码头,出门就是步行街……就是停车上下行李不能在门口,要在另一条街拖行李过来……
4.7分
华丽双人房(1 张双人床) (SOHO)
情侣出游
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诚如Location, Location and Location! 位置绝对是这家酒店的最大优势,出门过马路即是拉里奥斯步行街,马拉加大教堂也是近在咫尺,找到大教堂即可解锁周边诸多餐馆和景点,比如毕加索博物馆、El Pimpi🍴 、Kaleja🍴等, Alcazaba和吉布拉法罗腿脚好点的也绝对可以走路前往,唯一有点遗憾的就是酒店停车地点有点隐蔽,挺难找,最后还是停在英国宫百货走路过来😅
9 / 11
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酒店回复: Dear Guest,Thank you very much for commenting on your experience regarding your stay at Only YOU Hotel Malaga.It is a pleasure to read that you enjoyed your stay and that your personal review was excellent.We look forward to welcoming you back to our hotel!Yours sincerely,Front Desk Agent
酒店回复: Dear Guest, First, thank you for sharing your feedback regarding your recent stay with us at Only YOU Hotel Malaga.We are sorry to read that your experience was not as expected and that the service you received was not up to our standards. Of course, these comments and all the details are going to be studied with our team to avoid it happening again.We hope to have the pleasure of welcoming you again in the future and offer you a fully satisfactory experience.Yours sincerely,Front Desk Agent
1人觉得有用
4.7分
华丽双人房(1 张双人床) (SOHO)
情侣出游
原文
翻译由AI提供
很棒的酒店,工作人员非常乐于助人,总是尽力提供最好的服务。房间很干净,设施一应俱全。
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酒店回复: 亲爱的 Adnan,
非常感谢您就您在 Only YOU Hotel Malaga 的住宿体验发表评论。
很高兴看到您享受了这次住宿,并且您的个人评价非常好。
我们期待着您再次光临我们的酒店!
此致,
前台接待员
点评来源 Trip.com
3.2分
华丽双人房(1 张双人床) (SOHO)
情侣出游
原文
翻译由AI提供
屋顶泳池很小,但景色不错。每天只提供一小瓶水。位置很好。
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酒店回复: 亲爱的 Glo glo glo,
首先,感谢您分享您最近入住 Only YOU Hotel Malaga 酒店的反馈。
我们很遗憾得知您的体验不如预期,并且您收到的服务不符合我们的标准。当然,我们的团队将研究这些评论和所有细节,以避免再次发生这种情况。
我们希望将来能再次欢迎您,并为您提供完全满意的体验。
此致,
前台接待员
非常非常好的酒店,酒店员工态度诚恳友善,服务热情周到,前台处理事物效率高👍!另外,早餐特别好吃,食材新鲜,种类丰富👌
房间卫生间臭臭的 冷水坏的 后来修好了 服务过的去 位置很好 离老城 海边都很近 早餐不错 比较丰盛 比塞维利亚那家稍差一些
酒店最漂亮是顶楼酒吧 无边泳池看海景 一定要去。开车的很**烦,因为酒店门口不能停车,google map给你导航到对面马路中间,酒店门口一侧只能允许公交车和出租车开进去。其实最近的公共停车库就酒店背后那条马路的的左手边的花园下面,有电梯直达酒店大门口。所以到了导航位置看见左边进不去的酒店以后,下路口左转,再红绿灯路口左转,再开一小段留意看见左边绿地有个停车场入口的不要错过。
房间比想象中的小,但是厕所很大,酒店楼顶泳池几乎不可用,会有人在旁边喝酒。健身房也很小,总体来说不算太值得这个价格。
地理位置优越,前面是码头,出门就是步行街……就是停车上下行李不能在门口,要在另一条街拖行李过来……
诚如Location, Location and Location! 位置绝对是这家酒店的最大优势,出门过马路即是拉里奥斯步行街,马拉加大教堂也是近在咫尺,找到大教堂即可解锁周边诸多餐馆和景点,比如毕加索博物馆、El Pimpi🍴 、Kaleja🍴等, Alcazaba和吉布拉法罗腿脚好点的也绝对可以走路前往,唯一有点遗憾的就是酒店停车地点有点隐蔽,挺难找,最后还是停在英国宫百货走路过来😅
这是避雷贴。这酒店非常不亲子,严格执行入住人数2人,坚持额外对同行小朋友征收额外费用25欧,这还是我们在西班牙旅游一周以来首次遇到这种情况,一般酒店都能体谅并且不会对随行儿童另外收费,毕竟没有劳烦酒店额外加床。
另外虽然有心理预期不一定能看海,但是两千多一晚好歹还是希望能看到不错的城市景观毕竟酒店位置就在海边。结果如图,只能看到很丑陋的内景,并且大半夜走廊灯都开着,致使我们只能一直拉起窗帘,没有任何景观可言。
对开车的游客也不太友好,酒店本身没有自己停车库,需要用旁边商场的,绕了好几圈才找到停车场入口,并且电梯常年失修不能用,得靠自己扛楼梯上地面,真的是万万没想到两千多一晚的酒店住的这么憋屈。
酒店位置的确优越,但是附近不少同等价位的酒店,不推荐,性价比极低。
很棒的酒店,工作人员非常乐于助人,总是尽力提供最好的服务。房间很干净,设施一应俱全。
屋顶泳池很小,但景色不错。每天只提供一小瓶水。位置很好。
酒店地理位置优越,房间条件也很好。员工们非常友善。