No one at front desk, had to ring the doorbell camera twice. Lol was chain locked, looked like for a while. Pot smell was overwhelming. Didn't realize it was a motel, listed as a hotel.
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酒店回复: Hello Terence,Thank you for your feedback regarding your recent stay. We appreciate your comments about your experience at check-in as well as your concerns about the environment of the property. We strive for transparency in our listings and will take your input into consideration. Your insights are valuable as we continually aim to improve our guest experience in the future.
5.0分
其他
Have stayed in area at different hotels and this one was by far the cleanest and very well cared for. Will definitely use again!
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酒店回复: Hello Pauline,Thank you for your positive feedback regarding the cleanliness and maintenance of the hotel. We are delighted to hear that you had a great experience and that you'll consider returning. We strive to provide a welcoming environment for all our guests, and your kind words motivate our team to continue delivering that standard. We look forward to welcoming you back on your next visit!
3.0分
其他
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Worn out!
Well worn room.. Previous leaks in bathroom ceiling in various states of non repair. Sink doesnt drain. Expensive for the poor quality of the room.
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酒店回复: Hello Richard,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the condition of the room and the plumbing issue. Your insights are valuable for our team as we continuously strive to improve our facilities and services. We hope you were able to enjoy other aspects of your visit and that you'll consider giving us another opportunity in the future.
3.0分
其他
Had to ask for clean towel
Very very high carbohydrates breakfast not diabetic friendly.
No pool
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酒店回复: Hello James,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on the housekeeping service and your suggestions about the breakfast options. We're constantly working to improve our guest experience, and your insights are valuable. For your concerns about the pool and other amenities, please feel free to reach out to management directly for further clarification. We hope you will consider staying with us again in the future.
3.0分
其他
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I booked a hotel with a pool and hot tub. No pool, no hot tub. I didnt get any refund either. I turned down other hotels for this one. I was disappointed. They had construction going on and it was noisy. I left after 3 days, 4 days early.
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酒店回复: Hello Cynthia,Thank you for sharing your experience. We understand that the pool and hot tub amenities play a crucial role in your stay and that construction noise can be disruptive. We appreciate your feedback as it helps us to improve our services for future guests. Your comments have been noted, and we hope you will consider us again in the future for a more enjoyable stay.
3.0分
情侣出游
The ice machines were not working on the property and the pool was empty but the web site showed a pool and did not say it wasn't available
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酒店回复: Hello Paula,Thank you for sharing your feedback about your stay. We appreciate your comments regarding the ice machines and the availability of the pool. We strive to keep our website updated; however, sometimes maintenance issues can arise unexpectedly. Your insights will be shared with the team for review, and we hope you consider staying with us again in the future to enjoy a more seamless experience.
2.0分
其他
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No pool although it was stated they have one, the desk said it's permanently closed, priced too high for the lower quality, lightly in rooms was very limited and a few bulbs burned out, no amenities like shampoo, soap, hair dryer etc.
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酒店回复: Hello KERRY,Thank you for sharing your feedback regarding your recent stay. We appreciate your insights about the pool and the room amenities. We continuously strive to provide accurate information about our facilities and ensure every room meets our guests' expectations. Your comments will be taken into consideration as we work to enhance our guest experience in the future. We hope you will consider staying with us again.
4.0分
其他
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The room was clean, beds were comfortable and the check in was easy. The breakfast is very basic, but not terrible. For the price of the room, it was well worth it.
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酒店回复: Hello Jeremy,Thank you for sharing your feedback. We're glad to hear you enjoyed the cleanliness of your room and found the beds comfortable. Your comments on breakfast are appreciated, as we continually strive to enhance our offerings. We hope you consider staying with us again in the future for another enjoyable experience.
4.0分
其他
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First of all... you can tell they take pride in the property because it is clean and has numerous rose bushes planted everywhere. The rooms were fresh and clean. The only thing I would address is the tubs (although fresh, clean and new) I would put some sort of texture down. It was pretty slippery while showering. Otherwise, we very much enjoyed our stay there for the upcoming graduation in the next town over. Thank you Quality Inn
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酒店回复: Hello Delma, Thank you for your thoughtful feedback. We're glad to hear you appreciated the cleanliness and the beautiful rose bushes on our property. Your suggestion regarding the tubs is valuable, and we will pass it along to the appropriate team for consideration. We hope you enjoyed the graduation and look forward to welcoming you back in the future for another stay.
1.0分
其他
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The door looked be repaired from a recent break in and the bed was itchy. I got an hour sleep but it was not worth the stay. There was also blood on the door frame. ******* show no refunds now for most of the hotel stays because they know you will want your money. No customer service anymore.
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酒店回复: Hello David, Thank you for sharing your feedback. We take your comments seriously and appreciate you bringing these issues to our attention. Our team is dedicated to ensuring all guests have a pleasant experience, and we will review your concerns about the door and bed quality. Your input helps us improve our services, and we hope to welcome you back in the future for a much better stay.
No one at front desk, had to ring the doorbell camera twice. Lol was chain locked, looked like for a while. Pot smell was overwhelming. Didn't realize it was a motel, listed as a hotel.
Have stayed in area at different hotels and this one was by far the cleanest and very well cared for. Will definitely use again!
Worn out!
Well worn room.. Previous leaks in bathroom ceiling in various states of non repair. Sink doesnt drain. Expensive for the poor quality of the room.
Had to ask for clean towel
Very very high carbohydrates breakfast not diabetic friendly.
No pool
I booked a hotel with a pool and hot tub. No pool, no hot tub. I didnt get any refund either. I turned down other hotels for this one. I was disappointed. They had construction going on and it was noisy. I left after 3 days, 4 days early.
The ice machines were not working on the property and the pool was empty but the web site showed a pool and did not say it wasn't available
No pool although it was stated they have one, the desk said it's permanently closed, priced too high for the lower quality, lightly in rooms was very limited and a few bulbs burned out, no amenities like shampoo, soap, hair dryer etc.
The room was clean, beds were comfortable and the check in was easy. The breakfast is very basic, but not terrible. For the price of the room, it was well worth it.
First of all... you can tell they take pride in the property because it is clean and has numerous rose bushes planted everywhere. The rooms were fresh and clean. The only thing I would address is the tubs (although fresh, clean and new) I would put some sort of texture down. It was pretty slippery while showering. Otherwise, we very much enjoyed our stay there for the upcoming graduation in the next town over. Thank you Quality Inn
The door looked be repaired from a recent break in and the bed was itchy. I got an hour sleep but it was not worth the stay. There was also blood on the door frame. ******* show no refunds now for most of the hotel stays because they know you will want your money. No customer service anymore.